BeyondQuality

Vitaly Sharovatov

The Beyond Quality Podcast brings QA/QE professionals together to explore current research from our collaborative community. Each month, we discuss open projects, share insights, and highlight how collaborative work is pushing the craft of quality forward.

Episodes

  1. FEB 27

    Episode 7: "On trust"

    Maryia, Vitaly, and Anupam sit down with Asya Isakova — an organisational psychologist who's been studying how people function at work since 2007 — to explore her BeyondQuality research on trust in teams. The most counterintuitive finding: trust matters most in hierarchical organisations, precisely the ones that tend to destroy it with KPIs and approval chains. In high-hierarchy teams, subordinates decide what information to share based on whether they trust their manager — and if they don't, the entire decision chain corrupts. The conversation unpacks how lack of trust works like a tax: full workdays wasted on two-minute tasks, teams of 20 writing reports instead of working, $15 purchase orders going through five approvals. Why vulnerability — the core of trust — is the hardest thing for leaders to accept. And why preventive quality work like pair programming or shifting testing left simply cannot start without trust: you can't prove a prevented bug, so if nobody trusts you, nobody lets you try. Links: 1. Asya's Linkedin: https://www.linkedin.com/in/asyaisakova/ 2. Asya's research proposal: https://github.com/BeyondQuality/beyondquality/discussions/26 3. Organizational Justice meta-analysis: https://psycnet.apa.org/buy/2013-06399-001 4. Trust factors and performance review: https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2023.1081086/full 5. Team factors and trust: https://onlinelibrary.wiley.com/doi/abs/10.1002/job.2436 Sponsors: 1. Qase https://qase.io/?utm_source=youtube&utm_medium=beyondquality&utm_campaign=devadvocacy 2. Regent https://regent.se 3. AnuKrit https://anukrit.de

    47 min

About

The Beyond Quality Podcast brings QA/QE professionals together to explore current research from our collaborative community. Each month, we discuss open projects, share insights, and highlight how collaborative work is pushing the craft of quality forward.