Open For Business

BFM Media

The flagship entrepreneurship show on BFM, featuring personal business stories from early stage start-ups, all the way to billionaire octogenarians in Malaysia and abroad. Notable guests include Martin Cooper (father of the mobile phone), Julian Assange (founder of WikiLeaks), Ralph Henry Baer (father of video games), Tony Buzan (Mindmap Guru), Isaac Tigrett (Hard Rock Cafe founder), Robert Kiyosaki (Financial Guru), Nick Vujicic (motivational speaker) and more. Tap into this valuable resource of shared experiences for the SME industry, which also touches on news, issues and trends affecting the business community and beyond.

  1. Jun 25

    The Cafe That Grew By Shrinking

    Most cafes do not survive ten years, and those that do typically rely on relentless expansion to stay afloat. Naj & Belle reached this rare milestone by doing the exact opposite. Founded in 2015 by Annabelle Liau and Datuk Najib Hamid of The Serai Group, the premium dessert and dining cafe launched in Subang with a foundation built on a deep family passion for hospitality. Famous for introducing Malaysia's first Watermelon Cake, the brand quickly expanded to a second outlet in Bangsar and began aggressively pushing toward a third, fourth, and eventually fifth location. That is when Bryan Chen, armed with a culinary background and years of watching the founders build the brand, made a critical intervention. Recognising the operational strain of rapid scaling, he made the difficult call to halt expansion, close underperforming locations, and completely overhaul their internal systems. By choosing to scale back and tighten their backend operations, the team prioritised business health over top-line growth. Today, Naj & Belle stands as a fully bootstrapped, seven-figure, family-run enterprise operating two highly sustainable outlets. Second-generation operators and Directors Bryan and Leora Chen talk to us about what it actually costs to manage premium food margins and labour, why they deliberately walked away from a multi-outlet expansion strategy, and their strategic plans for the next decade, which include a growing events arm, halal certification, and the dream of opening in Penang. See omnystudio.com/listener for privacy information.

    34 min
  2. Jun 22

    He Bet Everything On The Experience Economy. He Was Right.

    KC Purusotman began his career at just 15 years old by throwing parties. Twenty-five years later, he operates one of Malaysia's most diverse and dynamic hospitality companies. Continuum Hospitality Group manages an expansive portfolio that features the Pinkfish Music & Arts Festival alongside prominent nightclubs like Kyo KL. In the culinary space, the group also operates the rapidly expanding Malay fine dining brand Cili Kampung and the Italian restaurant Stefania. Beyond traditional hospitality, KC co-founded Lion Music Group, the label responsible for launching the hit Malaysian girl group Dolla. The journey to this scale was heavily tested during the pandemic. To survive the lockdowns that severely impacted the F&B industry, KC took out two personal loans and bought out a partner, betting everything that the post-pandemic experience economy would eventually return stronger than ever. That calculated risk paid off. Today, the group is aggressively expanding, pushing Pinkfish into massive arena shows and preparing to take its dining concepts regional. KC joins us to discuss what it truly takes to build, manage, and scale an operation that spans dining, nightlife, and music. We break down the complex financial realities of running a high-end nightclub, explore why building a music label made strategic business sense for a hospitality operator, and examine his ambitious roadmap to take his homegrown Malaysian brands to an international audience. See omnystudio.com/listener for privacy information.

    39 min

About

The flagship entrepreneurship show on BFM, featuring personal business stories from early stage start-ups, all the way to billionaire octogenarians in Malaysia and abroad. Notable guests include Martin Cooper (father of the mobile phone), Julian Assange (founder of WikiLeaks), Ralph Henry Baer (father of video games), Tony Buzan (Mindmap Guru), Isaac Tigrett (Hard Rock Cafe founder), Robert Kiyosaki (Financial Guru), Nick Vujicic (motivational speaker) and more. Tap into this valuable resource of shared experiences for the SME industry, which also touches on news, issues and trends affecting the business community and beyond.

More From BFM89.9

You Might Also Like