BIGcast

Best Innovation Group's John Best & 154 Advisors' Glen Sarvady

The fintech industry is evolving rapidly, and the BIGcast is here to delve into its impact on the credit union industry. Our esteemed guests from across the financial, technology and security sectors will provide thrilling perspectives on the latest fintech innovations that are poised to revolutionize the way we handle our finances. Each week join thought-leader, John Best and subject matter expert, Glen Sarvady as they take a quick dive into the financial industry's current breakthroughs and latest hot topics.

  1. Are We Approaching an AI Trough of Disillusionment?

    4d ago

    Are We Approaching an AI Trough of Disillusionment?

    Glen and John dissect a recent online airing of grievances regarding AI's perceived shortcomings. To Glen's surprise, John finds validity to some of these criticisms. Also- the Pope weighs in, robots close the human gap, the term "neuro-symbolic AI" emerges, and the green shoots of a "slow tech" movement may be emerging.    Links related to this episode: The Reddit thread- from the AGI community- that prompted this discussion: https://www.reddit.com/r/agi/comments/1t73hw7/i_was_once_an_ai_true_believer_now_i_think_the/ YouTube video on translating Claude's AI thoughts into language: https://mail.google.com/mail/u/0/#inbox/FMfcgzQgMCXPJRHXjjZvVNCqcswtpNNr?projector=1 JB dissects ChatGPT's new personal finance features on our recent CU Town Hall: https://www.big-fintech.com/cu-town-hall-episode-147-the-chatgpt-finance-era/ Last week's interview with Jack Henry's Lee Wetherington, including data on AI as a bank/credit union strategic priority: https://www.big-fintech.com/what-keeps-you-up-at-night-may-depend-on-your-charter/ The assembly line video of a package sorting robot (which *may* outperform a human, depending on your yardstick): https://www.youtube.com/watch?app=desktop&v=luU57hMhkak&ra=m The Associated Press on Pope Leo's AI encyclical: https://apnews.com/article/pope-ai-tech-trump-vatican-anthropic-d92d0108730d146baa46da041b8523da A precursor to "slow tech"? The AP's obit for Slow Food Movement founder Carlo Petrini https://apnews.com/article/slow-food-petrini-founder-italy-85cde4ee84168207a3354281202720b1  Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/n/glensarvady/

    36 min
  2. What Keeps CEOs Up at Night May Depend on Their Charter…

    May 20

    What Keeps CEOs Up at Night May Depend on Their Charter…

    Glen chats with Lee Wetherington about Jack Henry's newly minted survey of nearly 200 credit union and bank CEOs, exploring how strategic priorities and top concerns differ by group and how they've shifted over time. Also, a treasure trove of new industry data- on consumer payment choice, household economics, crypto/stablecoin usage, and a breezy 269-page NCUA stroke of GENIUS for your holiday reading pleasure.      Links related to this episode: Jack Henry's 2026 Strategy Benchmark Study: https://discover.jackhenry.com/strategy-benchmark-study-2026 FRB Services' Diary of Consumer Payment Choice: https://www.frbservices.org/news/research/2026-findings-diary-consumer-payment-choice The Kansas City Fed's paper on stablecoin use: https://www.kansascityfed.org/documents/15703/PaymentsSystemResearchBriefing26Noll0410.pdf The Federal Reserve Board's 2025 Survey of Household Economics and Decisionmaking (SHED): https://www.federalreserve.gov/publications/files/2025-report-economic-well-being-us-households-202605.pdf   CU Today on the NCUA's proposed approach to implementing the GENIUS Act: https://www.cutoday.info/THE-feature/NCUA-s-New-Stablecoin-Framework-Sparks-Debate-Over-CUs-Best-Digital-Dollar-Strategy  Join us for our next CU Town Hall- Wednesday May 20 at 3pm ET/Noon PT- a live and lively interactive conversation tackling the major issues facing credit unions today. In this session, John will dissect OpenAI's new personal finance offering. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/   Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/n/glensarvady/

    31 min
  3. Cool Parents, 21st Century Investors

    May 14

    Cool Parents, 21st Century Investors

    Our continuing coverage of the NACUSO Reimagine and Nacha Smarter Faster Payments conferences features a pair of interviews: NACUSO's advocacy lead Zach Pfister on modernizing investment rules to match 2026 realities, and Dykema's Lauren Quigley on FIs' role as open banking realists, creating a safe environment for the inevitable.    Links related to this episode: Lauren Quigley/Dykema's Fintech/Payments practice: https://www.dykema.com/services/industries/financial-services/fintech-payments-and-digital-commerce.html NACUSO CEO Randy Salser's Interview with the Credit Union Connection re: the 1% investment cap: https://thecreditunionconnection.com/cusos-nacuso-ceo-randy-salser-interview/ Security expert (and Friend of BIG) Roger Grimes voices his AI concerns: https://www.linkedin.com/posts/rogeragrimes_share-7458496907447971840-n2hX Our recent CU Town Hall "AI Fear Factory" session: https://www.big-fintech.com/cu-town-hall-episode-146-credit-union-ai-fear-factory/ Prominent tech VC investor a16z explains why it believes the term "stablecoin" may soon be obsolete: https://a16zcrypto.substack.com/p/why-stablecoins-wont-age-well Nacha: https://www.nacha.org/ NACUSO Reimagine: https://reimagine.nacuso.org/  Join us for our next CU Town Hall- Wednesday May 20 at 3pm ET/Noon PT- a live and lively interactive conversation tackling the major issues facing credit unions today. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/ Next on the conference calendar: The Financial Health Network's EMERGE, May 19-21 in Atlanta: https://finhealthnetwork.org/event/emerge-financial-health-2026/ USE CODE "JOINME-GLEN" FOR A DISCOUNTED RATE     Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/n/glensarvady/

    40 min
  4. Is the "Underbanked" Concept Ripe for a Rethink?

    Apr 22

    Is the "Underbanked" Concept Ripe for a Rethink?

    Glen speaks with Andrew Warren about the Financial Health Network's new report which makes the case for modernizing the definition of underbanked consumers. Also- X Money makes its long-promised debut, and the OCC potentially rides to the rescue of interchange (and workable payment processes). Plus a discount code for May's fast-approaching EMERGE conference.      Links related to this episode: The Financial Health Network's latest 26-page "brief": Unbanked, Underbanked, or Something Else Entirely The Financial Health Network's EMERGE conference, May 19-21 in Atlanta: https://finhealthnetwork.org/event/emerge-financial-health-2026/   USE CODE "JOINME-GLEN" FOR A DISCOUNTED RATE Ron Shevlin's take on the prospects for X Money- https://www.forbes.com/sites/ronshevlin/2026/04/17/musks-x-money-how-it-could-win-and-why-it-wont/  Payments Dive on the OCC's move to short-circuit Illinois' Interchange Fee Prohibition Act: https://www.paymentsdive.com/news/occ-plans-to-preempt-illinois-interchange-law/817618/ Our recent conversation with Ncontracts' Stephanie Lyon about the shifting regulatory environment, including interchange battles: https://www.big-fintech.com/the-states-of-financial-regulation/  If CU Unplugged's style of hands-on problem solving sounds like your cup of collaborative tea, check out our Innovation Club. This group of forward thinkers meets virtually each month, and our twice-annual in-person session is coming up in May. Reach out about a guest pass: https://www.big-fintech.com/innovation-club/     Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/n/glensarvady/

    36 min
  5. Keeping It Small, Sustainable

    Apr 14

    Keeping It Small, Sustainable

    Glen speaks with the CEOs of two sub-$100 million CUs  (Josh Urbick and Doug Wadsworth) about their respective efforts to advance the small credit union cause. Also, the latest developments at Anthropic and Coinbase highlight the perils facing CUs- and financial services in general.   Links related to this episode: The NSCUA's LinkedIn page:  https://www.linkedin.com/company/national-small-credit-union-association/ The Endangered Small Credit Union Defense's LinkedIn group: https://www.linkedin.com/groups/14776042/  CU Daily's coverage of the NSCUA's formation: https://thecudaily.com/new-group-for-cus-under-500-million-in-assets-unveils-its-name/ Doug Wadsworth's Profitability Guidebook for Small CUs: https://www.amazon.com/dp/B0FP4D9FZM Doug's recent CU Daily article: https://thecudaily.com/you-cant-regulate-bad-managers-into-good-ones-but-you-can-do-this/ Wellesley Hill's thoughtful analysis of Coinbase's new Federal Trust Charter: https://www.wellesleyhillsfinancial.com/2026/04/12/coinbase-wins-federal-trust-charter-what-it-means-for-crypto-custody/ Reuters on the race for FIs to defend against threats posed by Anthropic's new capabilities: https://www.reuters.com/business/finance/bessent-powell-warn-bank-ceos-about-anthropic-model-risks-bloomberg-news-reports-2026-04-10/   Our recent episode recapping CU Unplugged, including an interview with small CU CEO Maggie Sayer: https://www.big-fintech.com/mission-rock-accomplished/  Join us for our next CU Town Hall- Wednesday April 15 at 3pm ET/Noon PT- a live and lively interactive conversation tackling the major issues facing credit unions. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/     If CU Unplugged's style of hands-on problem solving sounds like your cup of collaborative tea, check out our Innovation Club. This group of forward thinkers meets virtually each month, and our twice-annual in-person session is coming up in May. Reach out about a guest pass: https://www.big-fintech.com/innovation-club/     Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/n/glensarvady/

    38 min
  6. Mission (Rock) Accomplished

    Apr 8

    Mission (Rock) Accomplished

    Glen recaps an action-packed CU Unplugged "un-conference," featuring unique perspectives from leaders of three participating credit unions (Keys FCU, Mid Hudson Valley FCU, State Department FCU) and real-time reflections from Defense Credit Union Council President & CEO Tony Hernandez.   Links related to this episode: Keys Federal Credit Union: https://www.keysfcu.org/ State Department Federal Credit Union: https://www.sdfcu.org/ Jonathan Cilley, CIO of Mid Hudson Valley Federal Credit Union: https://www.linkedin.com/in/jonathancilley/ The Defense Credit Union Council: https://www.dcuc.org/ Visa's Innovation and Market Support Center in San Francisco's Mission Rock Neighborhood: https://corporate.visa.com/en/sites/visa-perspectives/company-news/mission-rock-market-support-center.html Our recent stablecoin conversation with TruStage Managing Director Brian Kaas:  https://www.big-fintech.com/stablecoins-and-ai-need-we-say-more/  Join us for our next CU Town Hall- Wednesday April 15 at 3pm ET/Noon PT- a live and lively interactive conversation tackling the major issues facing credit unions. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/     If CU Unplugged's style of hands-on problem solving sounds like your cup of collaborative tea, check out our Innovation Club. This group of forward thinkers meets virtually each month, and our twice-annual in-person session is coming up in May. Reach out about a guest pass: https://www.big-fintech.com/innovation-club/     Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/n/glensarvady/

    45 min
4.8
out of 5
16 Ratings

About

The fintech industry is evolving rapidly, and the BIGcast is here to delve into its impact on the credit union industry. Our esteemed guests from across the financial, technology and security sectors will provide thrilling perspectives on the latest fintech innovations that are poised to revolutionize the way we handle our finances. Each week join thought-leader, John Best and subject matter expert, Glen Sarvady as they take a quick dive into the financial industry's current breakthroughs and latest hot topics.

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