Bits, Bytes and Business

Bhairav Patel

Conversations with a range of business owners from across the globe that discuss the challenges, triumphs and failures that are faced when trying to build and grow a business. In addition we talk about the latest trends in tech and generally anything we feel is relevant for today's tech and business savvy audience The companies interviewed operate in a diverse set of industries and are of varying maturity from the new startup to the established multi-national. If you would like to take part in a podcast or would like to learn more then follow the link to Substack or LinkedIn and message us there

  1. 5d ago

    AI In Recruitment: How can you stand out?

    Alfie Elliott is the Director of Select Group, a boutique recruitment business covering IT, business operations and consultancy across the UK and US. Starting as a 16-year-old apprentice in East Croydon, Alfie has spent just under 15 years in the recruitment industry, working primarily across financial services and consulting. In this conversation, Bhairav and Alfie dig into what the UK job market really looks like right now, from graduates with first-class degrees struggling to find work through to senior banking professionals out of a role for over a year. They cover how AI is reshaping hiring at every level, why relationships and proactive networking still outweigh a polished CV, what the over-50s job market actually looks like versus the myths, and where the opportunities are in consulting, financial services and startups. They also talk about Alfie's decision to stop drinking nearly two years ago, how sobriety has changed the way he networks and operates, and what the shift away from alcohol means for business culture more broadly. What We Cover - How AI is filtering candidates out before they ever speak to a human - Why the same networking advice applies whether you're a graduate or a senior executive - The reality of the UK job market for over-50s - LinkedIn as a recruitment tool versus a social media platform - Where the opportunities are right now in consulting, financial services and startups - How the role of a software engineer has changed with AI - Why fractional and consultancy work is growing - Sober networking and the cultural shift away from drinking in business - The physical and mental health impact of giving up alcohol - How Gen Z's relationship with technology is affecting communication skills Key Takeaways The UK job market is tough at every level. Being proactive and building relationships is the single most important thing you can do, regardless of your seniority. At junior level, candidates may not speak to a human until the third or fourth stage of the hiring process. AI screening is now standard. Keeping your technical skills current matters more as you get senior. People who haven't moved with the technology are the ones most at risk in redundancy rounds. Networking is a numbers game at the start and a quality game once you know where your time is best spent. Don't wait for permission — go to events, approach people, follow up. Sobriety doesn't mean opting out of business culture. Non-alcoholic options and the broader cultural shift are making it easier to network without drinking. Links Alfie Elliott on LinkedIn: https://www.linkedin.com/in/alfie-james-elliott/ Select Group: Mentech Select (IT) | Insight Select (Business Operations) | InScope Select (Consultancy)

    AI In Recruitment: How can you stand out?
  2. Aug 27

    Pricing-for-Success-Mark-Peacock

    Mark Peacock, The Pricemaker, returns to the show, one of only a handful of guests to appear twice, to talk through his new book Pricing for Success. Most small and medium businesses default to whatever pricing method they inherited: hourly rates, project fees, or cost-plus margin. Mark makes the case that these are the weakest options available, and that a bit of structure and discipline around pricing is one of the simplest ways to become more profitable. Across the conversation, Bhairav and Mark work through a practical toolkit: how to price something genuinely new, why three tiers beats a single take-it-or-leave-it number, how to discount without bleeding margin, and how the way you present a price matters as much as the number itself. It is a genuinely useful listen for anyone launching a product or quietly suspecting they are undercharging. What We Cover Why Mark wrote the book, and why inherited pricing habits hold businesses back The seven-step pricing framework: company, customer, competitors, product, pricing, proposition, profits How to price a brand-new product when there is no obvious benchmark Asking customers directly: highest, lowest, and acceptable price ranges Conjoint-style testing of which features buyers actually value Why three tiers is the magic number, and using a premium option as a price anchor Discounting done badly, and the trick of halving your discount increments Value defined as benefits minus price, and the difference between value pricing and value selling Handling the "that's too expensive" objection Presenting prices as a range, high to low, to reduce buyer resistance Decoy pricing and the Economist subscription example Writing a simple one-to-two page pricing policy Key Takeaways Start as high as you dare. It is far easier to come down than to push prices up later. Three options outperform one. Buyers gravitate to the middle, and the premium tier anchors the whole decision. A 10% discount does not come off your top line, it comes off your bottom line. Treat unplanned discounting as margin leakage. How you present a price shapes how it is judged. Lead with the highest number and work down. The magic ingredient across all of it is understanding value from the customer's point of view. Writing down a pricing policy, however short, imposes a discipline most businesses never apply, and it makes you more profitable. Links Pricing for Success is available on Amazon, Waterstones, WH Smith and The Bookseller Download the first chapter free (no email required) or book a conversation with Mark at pricemaker.co.uk

  3. Aug 20

    Start for Success with Jan Cavelle (replay)

    Jan Cavelle returns to the show, this time with her new book Start for Success, the prequel to Scale for Success. Where a lot of startup books are written by people who raised a billion dollars in Silicon Valley, Jan's is built from the honest, often raw stories of real founders, including the smaller and less glamorous ones whose journeys actually resemble most people's. Bhairav and Jan work through the full arc of starting a business: why people really do it, why you still have to make money even with the most altruistic mission, and the fears, funding traps and hiring mistakes that catch founders out along the way. It's a candid, reassuring listen for anyone thinking about taking the plunge, or anyone already in it and second-guessing themselves. What We Cover Why Jan wrote a second book, and why the timing suits Start now The gap between the glamorised idea of entrepreneurship and the reality The real reasons people start businesses, and why yours only has to be good enough for you Why you are not running a charity: even mission-led businesses need a model that makes money Values and mission that are true to you, not written to impress others Co-founders versus going it alone, and treating a co-founder relationship like a marriage Fear of failure and imposter syndrome, including why success can make the doubt worse Starting small to overcome fear, and why failure is rarely as bad as you imagine Coaches versus mentors, and why a good mentor in your field is gold dust Incubators and accelerators: an unregulated, wildly variable industry worth researching hard Why founders neglect their own personal development, and why that is a mistake Funding myths, the reality of investor scrutiny, and the case for bootstrapping Hiring the right people at the right stage, and protecting culture as you grow Staying relevant amid constant change, and keeping the ChatGPT panic in perspective Key Takeaways Most people start a business for lifestyle, freedom or necessity, not to get rich. Know your real reason and own it. A business has to make money to survive, however altruistic the mission. Break-even helps a few people; profit lets you help many. Fear paralyses more founders than failure ever does, and the reality of failure is usually far milder than the fear of it. A mentor gives advice you can take or leave; a coach encourages you to run your own race. Neither should tell you exactly what to do, and neither knows everything. Raising funds is not a sign of success, and funded businesses are not automatically better ones. An investor is someone else looking over your shoulder. Hiring expensive people too early breaks things. Bring in the right people at the right stage, and protect your culture as it spreads. Links Start for Success and Scale for Success are available on Amazon in paperback, hardback and Kindle, and through the usual booksellers More from Jan, including links to the books, at jancavelle.co.uk

    Start for Success with Jan Cavelle (replay)
  4. Jul 30

    RWE: What do you really need to worry about when starting a business?

    In this episode of Real World Entrepreneurship, Bhairav and Alan dig into a question every business owner wrestles with: what’s actually worth worrying about? Between cash flow, co-founders, market reception and the things you genuinely cannot see coming, it’s easy to spend energy in the wrong places. Alan and Bhairav talk through how they’ve each dealt with the unexpected over the years, including a deeply personal story from Alan about a cancer diagnosis that tested everything he believed about planning and control. What You Will Learn From Listening - A simple test for deciding whether something is actually worth worrying about - Why detailed planning gives a false sense of control, and why that’s not actually a problem - The difference between risks worth preparing for and risks not worth the effort - How COVID exposed which businesses could adapt and which couldn’t - Why Eisenhower’s two quotes on planning are more useful than any risk register - How Bhairav’s experience selling Atom challenged his own assumptions about strategy - Why founders should run a “hit by a bus” scenario on themselves, not just key staff - Alan’s personal account of being diagnosed with cancer two weeks after buying a company - What the “trough of disillusionment” is and why it hits most founders around six months in - How to tell the difference between problems worth carrying yourself and problems you can hand off

    RWE: What do you really need to worry about when starting a business?
  5. Jul 23

    The Loneliness Economy: London vs The Valley

    **About This Episode** Bhairav sits down with Ramit Mehta, founder of Commfy, a community marketplace app connecting individuals, organisers, venues and brands. Ramit shares his journey from Mumbai to Silicon Valley to London, why he left the US behind, and the thinking behind building a platform to fight rising loneliness and the disappearance of "third places." **What We Cover** - Ramit's winding career path: engineering at BITS Pilani, a master's at Duke, years in Silicon Valley business strategy and ops roles, including launching a gaming brand and doing Twitch talent work - Why he left the Bay Area for London: layoffs, US green card wait times, family, and health - Comparing work culture and diversity between Silicon Valley and London - The idea behind Commfy: a marketplace for real-life communities, built on co-creation and asset-based community development principles - The closure of youth centres and libraries in the UK, and what that means for community spaces - How Commfy plans to work with community organisers, venues, and brands - Ramit's advice to his younger self on anxiety, perfectionism, and self-acceptance **Key Takeaways** - Integration is not just about language. It's about finding your niche and your people, wherever you land. - Loneliness has been described as an epidemic, and shrinking "third places" (neither home nor work) are a big part of why. - Building community isn't just about ticketing or chat apps. It's about giving organisers real support and rewarding participation. - Being an immigrant twice shaped Ramit's thinking about what makes people feel like they belong somewhere. **Links** - Commfy on LinkedIn: https://www.linkedin.com/company/commfy/ - Find Ramit Mehta on LinkedIn: https://www.linkedin.com/in/ramitmehta/

    The Loneliness Economy: London vs The Valley

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About

Conversations with a range of business owners from across the globe that discuss the challenges, triumphs and failures that are faced when trying to build and grow a business. In addition we talk about the latest trends in tech and generally anything we feel is relevant for today's tech and business savvy audience The companies interviewed operate in a diverse set of industries and are of varying maturity from the new startup to the established multi-national. If you would like to take part in a podcast or would like to learn more then follow the link to Substack or LinkedIn and message us there