Tech People

Ken Coyne

5.0 (1)
TECHNOLOGY

At the heart of any success story are the People who made it happen. Diversity, creativity, and innovation, when nurtured in people, can lead to an unbeatable formula. This series of interviews share the experiences of some truly inspirational leaders on their journey to customer success.

OCT 2

Building Badass Worlds: A Leader's Guide to XR with Rosemary Lokhorst

What if you could be the 10th boat in a live powerboat race, competing against real pilots in real-time? This isn't science fiction—it's the reality being built with XR and digital twins, and it's revolutionizing sports entertainment. In the new Tech People episode, I explore this groundbreaking tech with the leader making it happen: Rosemary Lokhorst, the co-founder and CEO of https://badass-studios.com/https://badass-studios.com/. You’ll learn: How her team builds a complete, live copy of sporting events like the E1 powerboat series, enhancing the experience for fans and broadcasters. About her incredible journey from screenwriter to tech CEO and her powerful insights on leadership and championing Women in Tech. This is a must-listen for anyone interested in the future of sports, tech, and innovation! A huge thanks to Rosemary for the amazing conversation. #TechPeople #DigitalTwin #XR #SportsTech #Innovation #Leadership

36 min
APR 9

Generations at Work: Unlocking Potential and Building Unity!

Is your company culture equipped to harness the strengths of every generation? 💡 On this week's episode "Generations at Work", we have a dynamic conversation with Jocelyn Greenky Underwood, a seasoned expert in navigating complex business challenges. We explore the key shifts in company culture, universal principles for inclusivity, and how to leverage technology to unite different age groups. Jocelyn also shares wisdom from her book for those entering the workforce and crucial advice for today's leaders. Don't miss this insightful episode! #EmployeeEngagement #GenerationalDiversity #TechLeadership #PodcastRecommendations

26 min
FEB 25

Measure Smarter, Know More: Unlocking the Power of Data with the TAP Method!

Want to turn data into actionable insights? 🤔 Are you tired of data just sitting there, not telling you a story?Join me as I chat with Chantel Wilson Chase, author of 'Measure Smarter 2 Know More,' about her TAP Method for unearthing data insights for greater impact! We'll explore how to unlock the power of data and drive better results. This isn't just another data framework – it's a structured approach to unearth hidden insights and drive real impact. #DataAnalytics #DataInsights #TAPMethod #DataScience #BusinessIntelligence

27 min
JAN 14

From $6.5T to $12T: Doubling the Insurance Industry Through Technology!

The insurance industry is ripe for disruption. It's often seen as slow, complex, and out of touch with the needs of modern consumers. But what if technology could change all that? Harry Croydon, the founder of MIC Global, discusses how AI and Machine Learning can be used to reach millions more people via embedded insurance products and has the potential to reshape the entire industry. Discover how this disruption could double the industry's size in the next few years! #InsureTech #AI #MachineLearning #InsuranceInnovation #DigitalTransformation #EmbeddedInsurance

26 min
11/27/2024

Blockchain and AI: A Secure and Transparent Future

In this fascinating episode, we’re joined by Sean Ren, Co-Founder of Sahara AI, to explore the transformative potential at the intersection of Blockchain and Artificial Intelligence. Sean delves into the major challenges his research has uncovered within the AI landscape, highlighting issues such as data security, ethical concerns, and transparency. He explains how blockchain technology offers innovative solutions to these challenges, providing a secure, decentralized, and transparent framework that complements AI systems. During the conversation, Sean shares insights into how blockchain can be integrated with AI, from enhancing data integrity to improving accountability in machine learning processes. Looking to the future, he discusses emerging trends and developments in this space, emphasizing how these technologies can redefine security and trust in the digital era. This episode is a must-listen for anyone curious about the synergy between blockchain and AI and its potential to shape a more secure and transparent future.

33 min
11/21/2024

Building Brands in the Marketplace Era: Insights from Cymbio's CEO

In this episode of #TechPeople, we are joined by Roy Avidor, Co-Founder & CEO at Cymbio, to dive into the fascinating world of online marketplaces. Roy shares his journey of building Cymbio and sheds light on why marketplaces have become such a pivotal sales channel for brands in today’s digital landscape. From understanding what truly defines a marketplace and how it differs from traditional e-commerce to strategies for maintaining a consistent brand identity across multiple platforms, Roy offers invaluable insights for businesses navigating this complex space. He also shares his perspective on the emerging trends shaping the future of marketplaces and how Cymbio is preparing brands to stay ahead of the curve. This conversation is a must-listen for anyone looking to unlock the full potential of marketplaces and build a stronger, more resilient brand.

25 min
11/14/2024

CX Innovation: Reimagining the Customer Experience!

In our latest episode, we dive into "CX Innovation: Reimagining the Customer Experience!" with Nick Himo, Innovation Coach, who brings a fresh perspective on what it means to truly innovate in customer experience. Throughout our conversation, Nick shares insights on redefining innovation in CX, starting with the essentials: how organizations can foster a culture of innovation that keeps the customer front and center. We explore the main challenges leaders face in this journey and discuss strategies to overcome them, as well as inspiring real-world examples of companies successfully implementing customer-centric, innovative solutions. If you’re curious about transforming CX and prioritizing innovation to better serve customers, this episode is a must-listen!

30 min
10/30/2024

The Psychology of CX and Innovation: A Silicon Valley Executive's Unique Perspective on CX and Technology Leadership

In this episode, I’m joined by Andy Yasutake, an Advisor and Investor and former global executive leader at Airbnb, LinkedIn, eBay, and Accenture. We delve into how Andy has been Bridging Tech and the Customer Experience at Global Scale throughout his career in some of Silicon Valley’s most forward-thinking companies leveraging his unique "Relationship-First" and psychology background to shape his career. We explore the challenges of delivering exceptional CX in the hospitality industry, highlighting how Airbnb leverages technology to enhance millions of trips and experiences worldwide. Andy also shares actionable insights on embedding a customer-first mindset into tech and product strategies. Finally, we look at the emerging technologies poised to reshape CX, and how businesses can position themselves for success in this rapidly evolving space. If you're curious about the future of CX and how global tech leaders are driving innovation, this episode is for you!

37 min

Customer Experience Forward

08/20/2024

txwest1

Ken does a great job bringing industry expertise into this easily accessible format.

At the heart of any success story are the People who made it happen. Diversity, creativity, and innovation, when nurtured in people, can lead to an unbeatable formula. This series of interviews share the experiences of some truly inspirational leaders on their journey to customer success.

Creator

Ken Coyne
Years Active

2020 - 2025
Episodes

154
Rating

Clean
Copyright

© Ken Coyne
Show Website

Tech People