Blunt On Business

Blunt On Business

Welcome to Blunt On Business. This is the🚫 fluff zone for serious CEOs. If you're the CEO of a📈 $5-50M B2B company and you're tired of being your team's #1 salesperson, you're in the right place. I'm Rich Laster, a Fractional CRO with 27 years and $500M+ in closed deals. Here, we don't just talk about sales theory. We break down the practical systems and strategic shifts you need to: 🏎️Replace chaos with a predictable revenue engine. 🧙🏼‍♂️Fire yourself as the chief sales problem-solver. 🧑🏼‍🚒Build a company that scales without the constant firefighting. Subscribe and hit the bell!

  1. Early Traction Plus Our Client Experience Flywheel Equals Growth

    MAR 18

    Early Traction Plus Our Client Experience Flywheel Equals Growth

    Most Seed and Series A CEOs think they have a pipeline problem.⛓️‍💥They don’t. They have a client experience problem that is quietly eroding lifetime value, increasing churn, and making growth feel harder every quarter.📉In this episode, Rich Laster 🧙🏽‍♂️breaks down why early traction stalls, and why more leads will not fix it. The issue is structural. Most companies are still operating with a funnel mindset, optimizing for acquisition while neglecting the system that actually drives compounding growth. This episode introduces the🛞 Client Experience Flywheel, a model designed to turn customers into evangelists and transform revenue from a series of transactions into a scalable asset.You will💰 learn:• How the Convert, Elevate, Fortify model drives retention, expansion, and referrals• Why the first 90 days define the next 3 years of customer value• The metrics investors actually care about, including CLV, early retention, and earned growthThis is not about improving customer success. It is about engineering a🏗️ system where your best customers become your most effective growth channel. If your company has traction but not yet true scalability, this conversation will show you where the breakdown is and how to fix it.💡If you want to identify where your revenue engine is leaking value and how to turn customer experience into a growth driver:Schedule your Revenue E.D.G.E.™ Diagnostic:https://calendly.com/richlaster/consultation60

    19 min
  2. Why “Better” Brands Die: The Value Proposition Clarity Framework

    JAN 22

    Why “Better” Brands Die: The Value Proposition Clarity Framework

    In today’s crowded market, “better” is not a value proposition. It is background noise.📢In this episode, Rich Laster explains why objectively superior products still stall in sales cycles, lose pricing power, and struggle to convince investors. After 27 years in B2B sales and revenue leadership, Rich has seen the same failure pattern repeat across Seed and Series A companies. Founders lead with features, ethics, or polish, while buyers and investors are looking for outcome specific, risk reducing advantage.Learn why “better” fails in mature categories, how buyers actually evaluate switching risk, and what it means to create a true value gap. Drawing on research from Harvard, Wharton, and Columbia, Rich introduces the🧙🏾‍♂️ Value Proposition Clarity Framework, Who, What, Why This, and Why Now, as a practical tool CEOs can use to sharpen positioning and accelerate decisions. You will learn how to frame a value proposition that reduces buyer hesitation, clarifies investor confidence, and aligns product and go to market strategy. This podcast goes live🚨 every Wednesday at 1pm PT & 4pm ET on YouTube/@growexpand with replays available here; on Spotify and other major podcast platforms. If you want to move beyond “better” and build a value proposition that actually converts, visit https://RichLaster.com to explore strategic frameworks and the📈 Revenue Scalability Assessment.

    14 min

About

Welcome to Blunt On Business. This is the🚫 fluff zone for serious CEOs. If you're the CEO of a📈 $5-50M B2B company and you're tired of being your team's #1 salesperson, you're in the right place. I'm Rich Laster, a Fractional CRO with 27 years and $500M+ in closed deals. Here, we don't just talk about sales theory. We break down the practical systems and strategic shifts you need to: 🏎️Replace chaos with a predictable revenue engine. 🧙🏼‍♂️Fire yourself as the chief sales problem-solver. 🧑🏼‍🚒Build a company that scales without the constant firefighting. Subscribe and hit the bell!