35 episodes

The BSCAI podcast series, Contracting Conversations, will present new ideas, solutions, and tips for contract cleaning and facility services. Each episode will interview a different business owner, entrepreneur, industry leader, or subject-matter expert on relevant topics and current events. Topics in this series will cover the industry’s pandemic response, as well as industry dynamics impacting contractors, customer insights, company culture, business growth, leadership, professional development, and many more.

We look forward to sharing these thoughts and insights with you!

BSCAI BSCAI

    • Business
    • 5.0 • 9 Ratings

The BSCAI podcast series, Contracting Conversations, will present new ideas, solutions, and tips for contract cleaning and facility services. Each episode will interview a different business owner, entrepreneur, industry leader, or subject-matter expert on relevant topics and current events. Topics in this series will cover the industry’s pandemic response, as well as industry dynamics impacting contractors, customer insights, company culture, business growth, leadership, professional development, and many more.

We look forward to sharing these thoughts and insights with you!

    Let’s Talk Good Disruption: A Conversation With Mike Maddock, EMC Speaker

    Let’s Talk Good Disruption: A Conversation With Mike Maddock, EMC Speaker

    What does good business disruption look like? What does it take to be a leader who embraces disruption? We sat down with Mike Maddock, entrepreneur, writer and speaker at the BSCAI Executive Management Conference, to get answers to these question and more.

    In his session, Mike will focus on the questions leaders must ask themselves to grow and build a team that thrives even in the most difficult circumstances. Tune in for a preview and get tips for how to shake up the status quo within your own organization.
    BSCAI’s Executive Management Conference takes place April 25-27 in Championsgate, Florida. Learn more about Mike’s session at the event online.
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    Connect With BSCAI Online
    bscai.org
    bscai.org/exec
    facebook.com/bscaipage
    twitter.com/BSCAI
    linkedin.com/company/building-service-contractors-association-international/

    • 12 min
    Contracting Success Recap: Word on the Street

    Contracting Success Recap: Word on the Street

    BSCAI enjoyed record turnout at the Contracting Success Conference in Las Vegas this past November. Tune in to hear feedback from attendees who took a break from the show floor to share perspective on the value the event offers, the benefits of BSCAI membership and more.

    • 11 min
    The State of Robotics in the Cleaning Industry

    The State of Robotics in the Cleaning Industry

    On this episode of Contracting Conversations, Terry Watson, Vice President of Sales with Tennant Co, and Cameron Waite, Founder and CEO of Real Life Robotics, discuss how robotics play a role in the cleaning industry, what innovations lay on the horizon, and how BSCs can learn to embrace emerging technologies in their day to day operations.

    • 23 min
    Aspiring to Greatness: Discussing the Makings of an Effective CEO

    Aspiring to Greatness: Discussing the Makings of an Effective CEO

    On this episode of Contracting Conversations, Brett Gilliland, CEO and Founder of Elite Entrepreneurs, discusses what inspired him to start his own company, as well as the tenets of what differentiates a good CEO from a great CEO.

    • 27 min
    Hustle and Grit: The Foundation of Building a Business

    Hustle and Grit: The Foundation of Building a Business

    On the inaugural episode of season 5, BSCAI speaks with Justin Forsett, CEO and Founder of Hustle Clean and 2023 Executive Management Conference speaker about how perseverance serves as the cornerstone of entrepreneurship and why taking failure in stride contributes to a business's longevity.

    • 11 min
    Improving the Customer Experience

    Improving the Customer Experience

    On this episode of Contracting Conversations, BSCAI chats with Dan Gingiss, Customer Experience Coach and 2022 Contracting Success Keynote Speaker, about how focusing on customer experience can better overall business operations.

    In this episode, you will hear:

    -How Dan discovered his passion for marketing
    -Common customer experience challenges
    -Why focusing on customer experience is important
    -A sneak preview of Dan's 2022 Contracting Success Keynote Session

    • 27 min

Customer Reviews

5.0 out of 5
9 Ratings

9 Ratings

MJDB44 ,

Chef’s kiss

This is the janitorial podcast I have been waiting for! If you’re looking for quality information about how the pandemic is affecting cleaning contractors, you’ll be delighted by host Katie Jacobson and her skillful interviewing. Three thumbs up!

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