Our topic is “Building in the Shopify ecosystem” and our guest is Jonathan Poma, CEO of Loop. Loop has redefined the return process in retail by creating an experience that makes both brands and customers happy. To date, Loop has processed over $2B of returns for customers and recently raised a $65M Series B led by CRV with participation from Shopify. Jonathan has operated in the Shopify ecosystem for nearly a decade and has founded several technology ventures. We discussed a range of topics including what it is like to step into the CEO position at the early stages, building a tech company outside of a major tech hub, building in the Shopify ecosystem and the future of e-commerce.
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