Built Side by Side

Built Side by Side
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Dan and Sarah 20 years married. Ten years running a business together in a category that fought us the whole way. Now we're building the next one in public.

Episodes

  1. 3d ago

    The Week Our Deposits Stopped: Losing Credit Card Processing Almost Ended Our Business

    Married almost 20 years and in business together for more than a decade, Dan and Sarah tell the story of the worst thing that's happened to their business: losing credit card processing. After years of being dropped by processors, they finally found one that worked, and the business doubled during the COVID shutdowns. Then one Friday the deposit didn't come, and nobody answered their emails. In the end the processor owed them about $60,000, they got back about $12,000, and they lost around half their revenue. Sarah was sure they'd be looking for jobs again. Dan didn't want to go back to driving a truck. Here's how they got through it, the customers who kept them alive, and what they'd tell anyone whose business depends on getting paid. Are you the first in your family to run a business, or did you grow up in one? Tell us in the comments. New episodes every week. Follow so you don't miss the next one, when we open our first store. CHAPTERS 0:00 Cold open 0:17 Why we don't name our business 4:08 Frozen by PayPal 5:14 Finally, a processor that said yes 7:23 High-risk fees and rolling reserves 10:11 COVID doubles our business 11:54 The deposit that never came 18:59 What happened to our money 23:13 Glass half full vs. half empty 29:17 Starting over without fighting 32:33 Finding a processor we can trust 36:20 There's always something 40:21 Coming up next

  2. Oct 6

    Worrier vs. Risk-Taker: Running a Business Without Wrecking Our Marriage

    Married almost 20 years and in business together for more than a decade, Dan and Sarah answer the question everyone asks them first: how do you work together without destroying your relationship? It comes down to one risk-taker and one worrier, the argument that decided when Dan could quit his trucking job, and losing almost everything just months into running the business full time. Which one are you, the worrier or the risk-taker? Tell us in the comments. New episodes every week. Follow the show so you don't miss the next one. Chapters 0:00 Cold open 0:17 Who we are 1:18 It all comes down to risk tolerance 5:33 The risk-taker and the worrier 7:31 Trucking, and why no job is guaranteed 12:43 The fight about quitting the day job 20:33 The day we lost almost everything 22:55 Rebuilding with a new supplier 28:16 How we make risky decisions together now 31:07 What we'd tell our younger selves 36:22 Coming up next builtsidebyside.com · YouTube, TikTok, Instagram and X: @builtsidebyside

  • 2 Episodes

About

Dan and Sarah 20 years married. Ten years running a business together in a category that fought us the whole way. Now we're building the next one in public.

Information

  • Creator
    Built Side by Side
  • Years Active
    2026
  • Episodes
    2
  • Rating
    Explicit
  • Copyright
    © Built Side by Side
  • Show Website
    Built Side by Side