Business Excellence - TOP 5 Series

Rael Bricker and Lindsay Adams

In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series.    In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life.  Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together. 

  1. In Conversation - Kylee Leota Top Five Tips To Drive Continuous Improvement through Infinite Leadership

    1D AGO

    In Conversation - Kylee Leota Top Five Tips To Drive Continuous Improvement through Infinite Leadership

    "You can't lead others unless you first lead yourself. And you can't lead yourself unless you know yourself." Kylee Leota Top Five Tips To Drive Continuous Improvement through infinite Leadership 1. Self-Leadership 2. A strong reflective practice 3. Identity  4. Influence 5. Ecosystem TIME STAMP SUMMARY 01:53 Leadership starts with knowing yourself before leading others 06:30 Setting process to determine what’s working, and not working  11:20 How we give away power through our reactions 16:50 Doing an energy audit. Where to find Kylee? Website                       https://elements4success.com.au/  LinkedIn                      https://www.linkedin.com/in/kylee-leota    Kylee Leota Bio  Kylee Leota is the founder of Elements 4 Success – a global organisation delivering transformational experiences to individuals, teams, and businesses. Earl Nightingale defines success as “the progressive realisation of a worthy goal or ideal”. Kylee wishes to empower people of all ages so that they can develop the confidence, skills, and tools they require to live a life of their design and purpose. She believes that you have the knowledge within yourself to create success and gives you the right tools in your toolbox to help you make these goals and ideals, reality! After 20 years in the education sector, including leadership roles at both schools, and regional levels, Kylee wants to empower and have a positive impact, further than just the education sector: working collaboratively across sectors including complex behaviour, trauma and early intervention, as well as transition to work sectors. Her depth of experience and knowledge ensures she is adaptable to any industry. Kylee is a change management facilitator, specialising in sustainable behaviour changes for both individuals and teams. With a track record for results, Elements 4 Success has a long list of happy clients who have achieved their goals, a team renowned for its out of the box thinking and solution focused approaches.

    18 min
  2. In Conversation - Hilton Misso Top Five Tips For Manifesting Success

    FEB 22

    In Conversation - Hilton Misso Top Five Tips For Manifesting Success

    “Embrace challenge and adversity as the raw material by which you build success."   Hilton Misso Top Five Tips For How To Manifest Success 1. Embrace challenge and adversity 2. Play with the hand that you have been dealt 3. Develop your Will and Determination with finding your why 4. Learning the secrets by itself and even the how is not enough you must do 5. Believe you can and you will   TIME STAMP SUMMARY 01:47 Challenges leading to resistance 06:44 Bad hands don’t mean the end 13:40 Your Why builds your success 19:00 Your belief is the key to success   Where to find Hilton? Website                          https://think2be.com.au/our-story/  LinkedIn                         https://au.linkedin.com/in/hilton-misso-a65164    Hilton Misso Bio  At the heart of the Think2Be Group lies the inspiring story of Hilton Misso, a dedicated family man, visionary leader, and believer in the power of community. Hilton’s journey is a testament to what can be achieved with determination, resilience, and an unwavering commitment to making a difference, for his family, his community, and beyond. Hilton Misso’s story begins like so many of ours, an ordinary individual with dreams and challenges. Struggling with school didn’t deter him but instead ignited a promise to himself to achieve and succeed against the odds. Determined to create a legacy, Hilton followed in his father’s footsteps and chose to study law. This path brought success, important lessons and invaluable opportunities. More than anything, however, it revealed Hilton’s true calling; helping others succeed. Whether it was providing guidance, sharing his expertise, or empowering others to reach their potential, Hilton discovered the deeply satisfying reward of giving back.

    21 min
  3. In Conversation - Wes Towers Top Five Tips To Protect Your Brand Voice When Using AI

    FEB 15

    In Conversation - Wes Towers Top Five Tips To Protect Your Brand Voice When Using AI

    "AI is a fantastic refiner of information, but it's got to be you bringing in that foundational idea.” Wes Towers Top Five Tips To Protect Your Brand Voice When Using AI  1.  Start with your ideas; use AI to tidy 2. Name the shadow, claim your stance 3. Build a Brand Voice OS 4. Human final cut, always 5. Evolve in short loops (continuous improvement)   TIME STAMP SUMMARY 01:41  Not to overly rely on Ai for generation, rather for refining 06:35 Clarify what you stand for 14:20  The message is the key 18:50  Refining in small increments   Where to find Wes? Website                       https://uplift360.com.au/  LinkedIn                      https://www.linkedin.com/in/westowers    Wes Towers Bio  Wes Towers is a brand and website strategist at Uplift 360 who helps trades and construction firms attract ideal clients and get found through his Search Everywhere Optimisation process. His approach is human-first. You bring the ideas, stories and stance, and use AI to organise and polish without diluting your voice. The goal is to humanise your brand online with clear positioning, consistent tone and proof-led content that shows up where clients look; your website, Google Business Profile, socials and AI-driven answers. Wes shares step-by-step tips to tighten your message, strengthen case studies and project galleries, and refine enquiry paths so the right people feel confident to reach out. Clients value the blend of human insight and useful automation that keeps their brand voice intact while making content easier to produce and maintain.

    20 min
  4. In Conversation - Willem Gous Top Five Tips To Stay Ahead In The Age of AI Disruption

    12/07/2025

    In Conversation - Willem Gous Top Five Tips To Stay Ahead In The Age of AI Disruption

    “Instead of asking yourself, 'How will this replace me,' ask yourself, 'How can this help me?” Willem Gous Top Five Tips To Stay Ahead In The Age of AI Disruption  1. Shift from Fear to Curiosity 2. Act Small, Act Fast 3. Focus on Adaptability, Not Certainty 4. Think Like an Entrepreneur 5. Take the Next Small, Doable Step   TIME STAMP SUMMARY 01:50 Using AI as a thinking partner to enhance one's own capabilities. 07:20 Taking small, fast actions with AI and automation to see how they can help achieve goals. 11:40 Adopting an entrepreneurial mindset 17:00 Becoming a chameleon and adapting to new situations    Where to find Willem Website                              https://willem-gous.com   LinkedIn                             http://za.linkedin.com/in/willemgous      Willem Gous Bio  Willem Gous is a global expert in entrepreneurial thinking and human adaptability, the skills that keep people and organisations ahead when the world changes fast. He works with companies to build teams that stay calm in disruption, think clearly under pressure, and take confident action to create innovative solutions. His practical approach makes adaptability and innovation part of everyday work, not just a one-off event. With over 25 years of experience in business and entrepreneurship, Willem delivers practical frameworks that shift how people think and work. His signature model, the Indivineur Thinking Compass, activates five core principles that unlock adaptability, resourcefulness and internal locus of control in organisations. Willem holds a Master’s degree from the University of Liverpool, U.K., was named Startup Mentor of the Year 2023, and ranks as a Top 50 Global Thought Leader with Thinkers360 in Lean Startup and Careers. Offstage, he is a single father and certified firewalking instructor, proving that the right mindset and preparation make anything possible.

    19 min
  5. In Conversation - Jody Gerard Durand Top Five Tips For Gaining Influence

    11/30/2025

    In Conversation - Jody Gerard Durand Top Five Tips For Gaining Influence

    "...a few seconds of bravery can really deliver results and as far as I know, no one's ever been killed for trying to close somebody on a sale. So you know your life's not in danger, your pride might be in danger and your hopes might get crushed, but you're not going to be killed.”   Jody Gerard Durand Top Five Tips for Gaining Influence  1.   Be Productive 2.  Plan and Prepare 3.  Focus Your Time and Efforts 4.  Overcome Objections 5.  Close Sales   TIME STAMP SUMMARY 01:50  Concentrating on tasks that are most productive, while managing time effectively. 10:00  Importance of identifying productive days and planning tasks accordingly. 15:50 The importance of active listening and finding ways to solve problems. 17:20  The inability to close sales is often due to fear of hearing the word "no."   Where to find Jody? Website                           https://www.youtube.com/@CountryBoySoul-g9v  LinkedIn                          https://ca.linkedin.com/in/jody-durand-61893650  Jody Durand Bio  Jody Durand has been a successful salesperson and sales trainer in the agricultural industry in Canada for over twenty years as well as an accomplished speaker deeply involved in his farm, family and local community. He has a passion for agriculture and people and loves connecting the general population with the farmers who are responsible for growing and producing the food that makes it to your tables, every day. He is an accomplished Toastmaster, happy husband, proud father of four children and lucky grandfather of seven grandchildren. He lives in Scotland, Ontario with his wife Laura on a three-acre hobby farm where she owns and operates their home-based dog business called Birchview Dogs.

    21 min
  6. In Conversation - Justin Kuyper Top Five Tips For Execution

    11/23/2025

    In Conversation - Justin Kuyper Top Five Tips For Execution

    “If the task is too big, it feels like climbing Mount Everest, most people won't even start. The small steps that you can master each day are ultimately what's going to win the war.”  Justin Kuyper Top Five Tips For Execution 1. One-page weekly plan 2. Pain → Proof → Playbook. 3. Track 3 pipeline metrics  4. Lead with trust 5. Land the plane with checklists   TIME STAMP SUMMARY  01:20 Importance of staying focused on key action items to avoid getting overwhelmed by multiple tasks. 07:10 Creating a feedback loop to avoid wasting time on unviable products or services. 10:50  Focusing on what drives revenue and ignoring other distractions. 15:10 Attention to detail and transparency in delivering investment strategies to customers.   Where to find Justin? Website                               https://openvest.co/ LinkedIn                              https://www.linkedin.com/company/openvest1/     Justin Kuyper Justin Kuyper is the Co-Founder & CEO of Openvest, a fintech platform making top 1% hedge-fund and private-equity–style investing accessible to everyone. A former full-time professional fund manager with an MBA from Columbia Business School, Justin is focused on simple, transparent products that help people build wealth without high fees such as 2-and-20. Openvest partners with top-tier custodians such as Interactive Brokers (100B Market, S&P 500 company) and emphasizes clarity, trust, and execution.

    20 min
  7. In Conversation - Philippe Bouissou Top Five Tips To Grow Your Business

    11/16/2025

    In Conversation - Philippe Bouissou Top Five Tips To Grow Your Business

    "There is one and only one business. Everybody's in the exact same business. And that unique business is the manufacturing and delivery of delight."   Philippe Bouissou Top Five Tips To Grow Your Business 1.  Aligning the pain of your customer with your business’s claim 2.  Align your message with customer perception  3.  Make buying frictionless  4.  Expected Delight and Offering (what the business delivers)  5.  Internal team alignment   TIME STAMP SUMMARY 01:30  Growth is the only way to create sustainable shareholder value. 03:51   Difference is crucial for standing out in a competitive market. 12:10   Clear expectations and ensure they are met or exceeded to maintain customer satisfaction. 17:10   Internal alignment for external success   Where to find Philippe? Website                         https://philippebouissou.com/  LinkedIn                        https://www.linkedin.com/in/phbouissou    Philippe Bouissou Bio  Dr. Philippe Bouissou is a name that resonates through the heart of Silicon Valley. For over three decades, he has danced on the cutting edge, donning the hats of an entrepreneur, a CEO, and venture capitalist. Philippe has served on the boards of 23 companies. He is a growth expert and bestselling author of Aligning the Dots. He pioneered a revolutionary methodology called A4 Precision Alignment™ that's lighting the fires of faster, sustainable revenue growth across the business world. It is brilliantly illuminated in his landmark TED talk, The Secret to Grow Any Business, that received over one million views. Philippe’s groundbreaking work and innovative concept of market alignment is encapsulated in Blue Dots Partners, LLC, the firm he founded in 2014 in Palo Alto, California. Philippe and his team of highly accomplished CEOs and business builders diligently apply the Blue Dots data-driven analytical methodology to advise CEOs on how to grow their business and soar above their competitors across many industries. Philippe's groundbreaking work has earned him a spot on the cover of The Top 100 Innovators and Entrepreneurs magazine in 2024. Philippe's storied career includes launching and scaling Apple’s eCommerce business from zero to $350 million, under Steve Jobs. He steered over 240 management consulting projects. As a venture capitalist, he invested $44 million generating double-digit cash-on-cash returns. With an illustrious background that boasts a BS in Mathematics, an MS in Physics, and a PhD in non-linear physics and chaos theory from the prestigious École Normale Supérieure in Paris, Philippe brings a scientific precision to the business world

    20 min
4.8
out of 5
13 Ratings

About

In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series.    In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life.  Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together.