Call Ms. TechNicole

Nicole Monay
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Call Ms. TechNicole is a podcast for business owners who just want their stuff to work. Email, forms, payments, onboarding, notifications, logins, automations… all the things running in the background of your business. If any of that feels confusing, annoying, or messy, this podcast is for you. Each episode, Ms. TechNicole answers real questions business owners ask every day and explains what is happening behind the scenes in a simple, easy-to-understand way. No big words. No talking over your head. Just clear explanations and practical solutions you can actually use. This podcast is not for engineers. It is for business owners who want less stress, fewer mistakes, and systems that make running a business easier. If you have ever said, “Why is this so complicated?” You are exactly who this podcast is for. Contact me: nicole@mstechnicole.com

Episodes

  1. MAR 2

    Is ChatGPT Lying Now? Or Are We Using It Wrong?

    Lately I’ve been noticing something. ChatGPT does not feel the same. The responses feel different. The confidence is higher, but sometimes the accuracy is lower. So the real question is not just “Is ChatGPT lying?” but what is actually happening behind the scenes? In this episode, I break down what has changed from older versions to the newer ones, why AI can sound convincing even when it is wrong, and how you should actually be using it if you are a business owner. I also talk about whether tools like Claude are better in certain situations and what most people do not understand about how these systems are trained. If you rely on AI for content, research, coding, or strategy, this is an episode you need to hear. Because the tool is powerful. But only if you know how to use it correctly. Helpful Links Mentioned in This Episode MsTechNicole: https://mstechnicole.com

    8 min
  2. It’s Time to Protect Your Digital Identity

    FEB 20

    It’s Time to Protect Your Digital Identity

    Lately, I’ve been seeing a pattern. From AI scanning neighborhoods to find a missing dog… to Meta patenting technology that could post as you after you’re gone… I started asking myself a deeper question: Who owns my digital identity? In this episode, I talk about why I chose not to make my AI character look exactly like me, why I’m becoming more intentional about protecting my face and likeness online, and what this shift in AI development means for business owners and creators. If you’re building your brand online, showing your face, and feeding content into platforms daily, this conversation might make you pause in the best way. Because protecting your digital identity is no longer optional, it’s intentional. Helpful Links Mentioned in This Episode MsTechNicole website: https://mstechnicole.com Email: nicole@mstechnicole.com

    8 min
  3. Is Stripe Safe for Your Business, and What Are Some Alternatives?

    FEB 19

    Is Stripe Safe for Your Business, and What Are Some Alternatives?

    In this episode, I break down why some Stripe accounts get frozen, why payouts get delayed, and what rolling reserves actually mean. I explain how dispute rates impact your risk profile and why a “successful” payment does not always mean your funds are completely secure. I walk through how Stripe works behind the scenes, what really triggers account reviews, and how it compares to Clover and Luqra. I also touch on merchant account structure, frozen funds risk, chargebacks, Stripe Capital, and automation with tools like Zapier and Make. If you rely on payment processing for your online business, I want you to understand the system so you can operate smarter, not scared. Helpful Links Mentioned in This Episode MsTechNicole website: https://mstechnicole.com Email: nicole@mstechnicole.com

    12 min
  4. Can AI Post As You After You Die? What Meta Is Preparing For

    FEB 17

    Can AI Post As You After You Die? What Meta Is Preparing For

    In this episode, I’m breaking down the recent news about Meta being granted a patent for an AI system that could simulate a person’s social media activity after they die. I explain what the patent actually says, what it does not say, and why a company would even want to protect something like this in the first place. This is not a fear-based conversation. It’s a strategic one. We’re talking about digital identity, ownership, consent, and what it means to have a digital footprint that may outlive you. I share my perspective on the difference between preserving someone’s content and generating new behavior in their name, and why that distinction matters more than most people realize. If tech companies are thinking long term about your digital presence, you probably should be too. Helpful Links Mentioned in This Episode MsTechNicole website: https://mstechnicole.com Email: nicole@mstechnicole.com

    7 min
  5. The Team Inbox Tool I Use (And Why It Works)

    FEB 13

    The Team Inbox Tool I Use (And Why It Works)

    In my last episode, I broke down Google’s Shared Inbox feature and when it makes sense for growing teams. In this episode, I’m talking about the tool I actually use for collaborative email… Missive. This episode is not sponsored. No one paid me to say this. I’m sharing this because I’ve seen too many businesses outgrow their inbox without realizing it. I walk through: What Missive is and how it’s different from GmailHow team inboxes actually prevent dropped emails and double repliesInternal comments inside conversationsTasks tied directly to email threadsRules and automation that handle follow-ups for youContacts, aliases, signatures, and why those small details matterReal life scenarios of how this helps a business operate betterHow Missive compares to tools like Front, Help Scout, Hiver, and GmeliusWhy I think Missive hits the sweet spot for price and powerIf your inbox feels slightly chaotic, if you’ve ever said “I thought you handled that,” or if you’re scaling and want cleaner communication without hiring more people just to manage email… this episode is for you. Your team’s stress is often a systems problem, not a people problem. And sometimes the inbox is the first system that needs to grow up. Helpful Links Mentioned in This Episode MsTechNicole website: https://mstechnicole.com Missive Website: https://missiveapp.com/?ref_id=971616BD05B3

    15 min
  6. Google Shared Inbox: What It Is and If Your Team Actually Needs It

    FEB 12

    Google Shared Inbox: What It Is and If Your Team Actually Needs It

    If your team is still sharing one password for support at your company, we need to talk. In this episode, I'll break down Google Shared Inbox. I'll walk you through what it actually is, how it works inside Google Workspace, and whether it truly makes sense for your team as you grow. What will be covered: What a Google Shared Inbox really isWhy your team does not need the passwordWhether shared inbox emails show up in personal inboxesHow to properly set it up in your admin panelHow your team accesses itHow to convert an existing inbox into a shared inboxWhat happens if you use third party email appsIf you are scaling your business and trying to clean up communication, improve security, and stop inbox confusion, this episode will help you decide if Google Shared Inbox is the right move. Helpful Links Mentioned in This Episode MsTechNicole website: https://mstechnicole.com Microsoft Exchange Admin Center: https://admin.exchange.microsoft.com Google Workspace Admin Console: https://admin.google.com

    10 min
  7. The First Automation Most Small Businesses Get Wrong

    JAN 16

    The First Automation Most Small Businesses Get Wrong

    If your business feels busy but disorganized, this episode is for you. In this episode, I break down the first automation most small businesses get wrong and explain what you should actually automate before anything else. I talk about workflow automation in plain terms, why onboarding is the foundation of every system, and how manual processes like emails, invoicing, and follow-ups slowly drain your time. I also explain the real difference between buying pre-built automation workflows and building systems that fit how your business actually runs, so you don’t waste money on tools that look good but don’t save you time. If you’ve been repeating yourself, chasing invoices, or holding everything together manually, this episode will help you understand where automation really starts and how to approach it the right way. Helpful Links Mentioned in This Episode MsTechNicole website: https://mstechnicole.com Microsoft Exchange Admin Center: https://admin.exchange.microsoft.com Google Workspace Admin Console: https://admin.google.com

    8 min
  8. How to Migrate from GoDaddy Microsoft 365 to Google Workspace Without Breaking Anything

    JAN 14

    How to Migrate from GoDaddy Microsoft 365 to Google Workspace Without Breaking Anything

    If you’re trying to migrate your business email from GoDaddy Microsoft 365 to Google Workspace and worried about breaking logins, losing emails, or locking your team out, this episode is for you. In this episode, I walk through: How to properly migrate email from GoDaddy Microsoft 365 to Google WorkspaceWhat to check before activating GmailWhy Google login sometimes redirects back to MicrosoftHow Microsoft Entra ID, domain identity, and SSO affect migrationsCommon DNS and third-party nameserver issues with platforms like Wix and SquarespaceThe correct order to migrate email without downtime or confusionThis is not a quick-click tutorial. It’s a clear walkthrough of what actually matters during an email migration and why this is not something you want to rush. I help businesses with email migrations, onboarding and offboarding automations, workflow systems, and backend tech issues so their teams can work without interruption. If business tech feels harder than it should, you’re in the right place. Helpful Links Mentioned in This Episode MsTechNicole website: https://mstechnicole.com Microsoft Exchange Admin Center: https://admin.exchange.microsoft.com Google Workspace Admin Console: https://admin.google.com

    18 min
  • 8 Episodes

About

Call Ms. TechNicole is a podcast for business owners who just want their stuff to work. Email, forms, payments, onboarding, notifications, logins, automations… all the things running in the background of your business. If any of that feels confusing, annoying, or messy, this podcast is for you. Each episode, Ms. TechNicole answers real questions business owners ask every day and explains what is happening behind the scenes in a simple, easy-to-understand way. No big words. No talking over your head. Just clear explanations and practical solutions you can actually use. This podcast is not for engineers. It is for business owners who want less stress, fewer mistakes, and systems that make running a business easier. If you have ever said, “Why is this so complicated?” You are exactly who this podcast is for. Contact me: nicole@mstechnicole.com

Information

  • Creator
    Nicole Monay
  • Years Active
    2K
  • Episodes
    8
  • Rating
    Clean
  • Copyright
    © Ms. TechNicole 2026
  • Show Website
    Call Ms. TechNicole