CapTech Trends CapTech

In this episode of CapTech Trends, CapTech CTO, Vinnie Schoenfelder discusses passkeys, the first step towards a frictionless password future, with Fellow, Mark Broski and Senior Consultant, Andrew Levy. 
Listen in as we discuss:
The brand advantages to being a passkey early adaptor How passkeys can both improve user experience and add security The consumer expectations around the scalability of passkeys Resources referenced in this episode: 
CapTech Passkey Article: The Password-less Future Is Closer Than You ThinkRIP, Passwords. Here’s What’s Coming Next.FIDO Alliance

Tune in to learn about our findings from our third annual Consumer Innovation survey. Bree Basham, Principal and CapTech’s Customer Experience (CX) lead, discusses the key takeaways for brands to consider as we move through 2023. 
Brand loyalty: The race for customer loyalty is tight. How do brands find customers where they are, and best engage them?Emerging technologies: How can brands meet customer expectations around AR, VR, and the Metaverse?Gen Z: All eyes are on Gen Z, and this consumer group is looking to purchase from companies prioritizing innovation. Read the full survey findings: 2022 Consumer Innovation Survey 

Are you getting value from the data that you have? Listen in as Vinnie chats with Andrew Novokhatny about moving from traditional to advanced analytics. Andrew is a data and analytics expert and healthcare analytics professor at UNC Chapel Hill. 
 Tune in as we discuss: 
Pivoting into forecasting and making predictions using your data Don't forget the change management part of the equation How high-performing companies are using their dataHealthcare use cases in the fraud, waste, and abuse domain 

Join us as Vinnie chats with Leighann Hughart, Senior Manager in management consulting and an organizational change management (OCM) expert. 

Tune in as we discuss: 
Debunking common myths about change managementWhy your OCM and customer experience teams are better together Supporting enterprise-wide product adoption with user-centered change management

In this episode, CapTech Technical Director, Cameron Snapp joins Vinnie to dig deeper into data transformation, the importance of data-sharing, and what’s new in the landscape. 
Listen in as we dig into:
Why understanding your data sources and communicating what happens to them, is important for the future. How third-party tools that sit in your data pipelines can make it easier to retrieve the data you need. The value of data democratization across an organization.Observing the shift of responsibility from building pipelines to now educating about them.

Last month, we announced our latest in sports innovation, PinPoint Challenge™ powered by our proprietary ShotLander® technology. In this episode, we dig deeper into the business strategy, development, and technology behind the PinPoint Challenge with systems integration director, Clinton Teegarden, and director in our sports practice and former PGA TOUR player, Roberto Castro. 
 
In this episode we cover: 
How the ShotLander technology democratizes golf tech outside of professional leaguesWhy the future of ShotLander will extend beyond golf and into other sports and industries How leveraging each of our practice areas in product development made for a better user experience The technology behind PinPoint Challenge 
CapTech Sports Experiences: https://www.captechconsulting.com/sports
Course Record Show Podcast: https://courserecordshow.com/