CarEdge Live

Ray and Zach Shefska, Bleav

Ray brings 43 years of car dealership experience, and Zach (his son), brings the questions. In each episode Ray and Zach answer your car questions, discuss industry news, and share tips you can use when buying your next vehicle. All with a bit of humor every once in a while.

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    You Might Also Like: The School of Greatness

    Introducing Why No Is More Powerful Than Yes | Chris Voss from The School of Greatness. Follow the show: The School of Greatness You've been taught that YES means you won. Chris Voss says it's usually the moment you get played. The former lead FBI international kidnapping negotiator built a career proving the opposite of what most of us believe about persuasion. NO isn't rejection. It's the moment the real conversation starts. YES, more often than not, is a counterfeit answer people give just to get you off the phone. Voss is the founder of The Black Swan Group and the author of Never Split the Difference, and in this conversation he breaks down the exact language that turns a stuck negotiation into a done deal. You'll hear the calibrated questions he used to save hostages, and the same questions people are now using in boardrooms and car dealerships. He also gets specific. What to say when someone dismisses your price. How to ask for an upgrade without ever demanding one. Why the words you choose in the first nine minutes of any conversation decide how the rest of it goes. This one will change how you hear the word NO for the rest of your life. Chris’ Books: The Full Fee Agent Empathy and Understanding In Business Never Split the Difference: Negotiating As If Your Life Depended On It In this episode you will: Learn why a fast YES is usually a fake yes and how to spot it in real time Discover the calibrated question format Chris used in real FBI hostage negotiations Overcome the instinct to fear a NO and use it to move the conversation forward Recognize the accusations audit and how naming objections before they're raised disarms them Build a simple script for getting upgrades, discounts, and better deals anywhere For more information go to https://lewishowes.com/1967 More SOG episodes we think you’ll love! Get More From Lewis! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising. DISCLAIMER: Please note, this is an independent podcast episode not affiliated with, endorsed by, or produced in conjunction with the host podcast feed or any of its media entities. The views and opinions expressed in this episode are solely those of the creators and guests. For any concerns, please reach out to team@podroll.fm.

    You Might Also Like: The School of Greatness
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Ray brings 43 years of car dealership experience, and Zach (his son), brings the questions. In each episode Ray and Zach answer your car questions, discuss industry news, and share tips you can use when buying your next vehicle. All with a bit of humor every once in a while.

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