In this episode of Career View Mirror®, Joyel Crawford sits down with Karl Hebenstreit, author, leadership expert, and Enneagram practitioner, to explore how the Enneagram can be used as more than a personality tool. Karl explains how understanding motivation, communication styles, and “lenses” can help leaders create clearer expectations, stronger relationships, and healthier workplaces. Karl shares insights from his books The How and Why: Taking Care of Business with the Enneagram, Explicit Expectations, and Nina and the Really, Really Tough Decision, while also previewing his upcoming project, Fully Functional As You Are. Together, Joyel and Karl discuss why the Golden Rule may not be enough at work, how leaders can move toward the “Platinum Rule,” and why setting explicit expectations can prevent confusion, burnout, and misalignment. Karl also walks Joyel through her Enneagram results and offers a powerful reminder about boundaries, creativity, and using all the tools in our personal “Swiss Army knife.” In this episode, we discuss: Why the Enneagram is about motivation, not just personality How leaders can better understand what drives their teams The danger of assuming everyone sees work through the same lens Why clear expectations are essential for effective management How decision-making improves when we consider multiple perspectives The connection between boundaries, burnout, and leadership Why your network really is your net worth Karl’s upcoming book, Fully Functional As You Are Memorable Moments: “Treating people the way you want to be treated only works if everyone is the same.” “Change can make people feel like they are less than—but it’s really about accessing the gifts you already have.” “We are like Swiss Army knives. We have more tools inside us than the ones we use every day.” Connect with Karl: Learn more about Karl Hebenstreit, his books, and his work at performandfunction.com or connect with him on LinkedIn. Closing Thoughts: If this episode gave you something to reflect on or apply, subscribe, share it with someone in your network, and keep looking into your own Career View Mirror®.