Caring Greatly

Heart of Safety Coalition
  • 4.9 (15)
  • HEALTH & FITNESS
  • UPDATED BIMONTHLY

Caring Greatly is a destination where listeners are inspired to grow, lead and drive transformation to improve healthcare. This interview-style podcast creates space for people to share their perspective and connect to human-centered stories that reveal solutions, spark innovation and provide hope for a safer and brighter future of caring. The podcast is hosted by Stryker's Heart of Safety Coalition, a national community healthcare leaders, learners and advocates working to improve the safety and wellbeing of all who work in healthcare.

  1. JAN 28

    Safety and wellbeing transformation through the Workplace Change Collaborative – Lauren Muñoz, PhD, RN, FNP-BC

    The Dr. Lorna Breen Health Care Provider Protection Act is a first-of-its-kind law that supports healthcare workers’ mental health and wellbeing. Since its enactment in 2022, the law has helped transform processes, improve systems and save lives.  This law and the ongoing work by the Dr. Lorna Breen Heroes’ Foundation and its ALL IN Coalition have also helped reduce or eliminate the structural, institutional and cultural barriers that prevent healthcare workers from accessing the mental health care they need and deserve.      In this episode of Caring Greatly, podcast host Liz Boehm speaks with Lauren Muñoz, PhD, RN, FNP-BC, a research scientist at The George Washington University’s Fitzhugh Mullan Institute for Health Workforce Equity. Dr. Muñoz is also a member of the technical assistance center that helped coordinate collaboration among the Health Resources and Services Administration grantees under the Dr. Lorna Breen Act. During their conversation, Lauren describes the grantees’ work, the value of a national collaborative driving team member wellbeing in diverse environments, and the impact of enduring resources available for leaders to support system-wide organizational improvements.   Dr. Muñoz earned her bachelor’s and master’s degrees and PhD in nursing from the University of Tennessee, Knoxville, and for eight years provided clinical nursing care – first as a hospital nurse and later as a rheumatology nurse practitioner. Since 2019, Dr. Muñoz has conducted research on issues impacting the healthcare workforce, including work environment challenges and decisions surrounding healthcare careers and education. From 2022 to 2025, she was the project manager for the Workplace Change Collaborative, a technical assistance center for federally-funded organizations, implementing strategies for healthcare and public safety workforce wellbeing. She currently serves as the Health Equity Scholar for the Atlantic Fellows for Health Equity, a global network of health equity leaders, and continues her research. Dr. Lauren Muñoz is a leader who cares greatly.   The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker. The provided resources may contain links to external websites or third-party content. We do not endorse, control or assume any responsibility for the accuracy, relevance, legality or quality of the information found on these external sites.

    25 min

  2. 12/29/2025

    Illness does not equal impairment: Why care team members deserve a supportive path back to practice – Chris Bundy, MD, MPH

    Having a mental health condition, including depression or substance use disorder, does not automatically mean that a physician, nurse or other healthcare professional is unable to provide patient care in a competent, ethical and professional manner. Chris Bundy, MD, MPH, FAPA, FASAM, and other leaders of state-based professional health programs (PHPs) support physicians and other healthcare professionals as they navigate mental health conditions and help find supportive paths back to practice once their illness is managed.  In this episode of Caring Greatly, Dr. Bundy talks about how PHPs work, his involvement with the Washington PHP and the Federation of State PHP. He shares some common misperceptions about mental health and substance use, and why the stress and trauma-exposure inherent with working in healthcare environments may create unique vulnerabilities for care team members. Dr. Bundy explains some of the challenges and limitations of PHPs, and discusses how many programs have expanded their purview to support a broader group of healthcare professionals beyond physicians. Today, many PHPs offer support to pharmacists, dentists, physicians’ assistants and nurses.  Dr. Bundy is Executive Medical Director of the Washington Physicians Health Program (WPHP) and Chief Medical Officer of the Federation of State Physician Health Programs (FSPHP). Board-certified in adult and geriatric psychiatry as well as addiction medicine, he holds faculty appointments as a Clinical Professor of Psychiatry at the University of Washington School of Medicine and Clinical Associate Professor at the Washington State University Elson S. Floyd College of Medicine.   Drawing on his extensive experience as a healthcare leader, medical educator and physician in recovery, Dr. Bundy is dedicated to advancing education, advocacy and support for physician health and care team wellbeing. His contributions have been recognized with the President’s Unsung Hero Award from the Washington State Medical Association and the Presidential Recognition Award from FSPHP.  Dr. Chris Bundy is a leader who cares greatly.  The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker. The provided resources may contain links to external websites or third-party content. We do not endorse, control or assume any responsibility for the accuracy, relevance, legality or quality of the information found on these external sites.

    31 min

  3. 11/14/2025

    Protecting capacity to learn as a focus of wellbeing – Carlton Abner, DNP, RN, NBC-HWC

    What if we could bridge the divide between healthcare leaders who understand that team member safety and wellbeing is essential and those who view it as nice-to-have with a small shift in focus? That’s what happens when Carlton Abner, DNP, RN, NBC-HWC, reframes wellbeing goals as protecting capacity – whether capacity to learn or teach, perform or recover, or empathize and connect.  In this episode of Caring Greatly, Dr. Abner shares what it means to protect capacity for students at Kansas City University (KCU), including medical students. He shares how important capacity protection is for a generation of students who want to engage differently in their work, with a strong focus on passion and connection. Dr. Abner’s 30+ years of healthcare and leadership experience began as an ER/trauma nurse with the Army where he led interprofessional teams within various healthcare settings around the world. Today he serves as the Vice Provost for Student Engagement and Wellbeing at KCU. In this role, he works to elevate and strengthen the overall culture of student engagement and comprehensive wellbeing strategies.  Before joining KCU, Dr. Abner was the Dean and Lead Faculty for the Veterans Affairs Innovative Technology Advancement Lab at Cerner in Kansas City, Missouri. He recently retired as a Lieutenant Colonel from the Kansas Air National Guard, where he was one of only 89 Chief Nursing Executives nationwide, culminating a distinguished 25-year military career. Dr. Carlton Abner is a leader who cares greatly.   The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker. The provided resources may contain links to external websites or third-party content. We do not endorse, control or assume any responsibility for the accuracy, relevance, legality or quality of the information found on these external sites.

    29 min

  4. 10/30/2025

    Human-centered leadership: Reflections from a quality leader – Shannon Connor Phillips, MD, MPH

    In this episode of Caring Greatly, Liz and Shannon revisit the mastery model of human-centered leadership in this new context. Shannon shares her views on what’s the same, what has changed, and how leaders can continue to find joy in their work and use that joy to help improve the safety and wellbeing of their teams.    Shannon Connor Phillips, MD, MPH, has a diverse range of healthcare experience. Before retiring in 2024 she served on the Board of Directors at the National Quality Forum and was Chief Health Officer at Joyous, a tech company focused on improving operations and culture through two-way, AI-supported human conversations. Before that Shannon was the President of Intermountain Medical Group. She was also the Chief Patient Experience Officer at Intermountain Health, where she designed and led programs to help improve patient and care team experience, safety and quality. Because of this work, she was named a “CXO to Know” and “Patient Safety Expert to Know” by Becker’s Hospital Review. Shannon also worked at Cleveland Clinic, where she served as Physician Lead for the Office of Clinical Transformation and Associate Chief Quality Officer. She also served as Patient Safety Officer at Cleveland Clinic Children's Hospital. Prior to Cleveland Clinic, Shannon worked at Riley Children's Health and Children's Hospital of Philadelphia as a pediatrician.   Dr. Shannon Phillips is a leader who cares greatly.   Disclaimer: The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker. The provided resources may contain links to external websites or third-party content. We do not endorse, control or assume any responsibility for the accuracy, relevance, legality or quality of the information found on these external sites.

    35 min

  5. 10/13/2025

    Workplace violence prevention and recovery in the emergency department: A nurse’s perspective – Sarah-Marie Baumgartner, RN

    In this episode of Caring Greatly, Sarah-Marie Baumgartner, RN, talks about ways nurses can protect themselves in the emergency department (ED )and other healthcare settings and how organizations can reduce the likelihood of both physical and verbal assault on care team members. She shares a pragmatic approach to zero tolerance that focuses not on zero-incidences of violence, but on zero tolerance for a lack of communication, training, resources, policies and procedures to help decrease workplace violence. In all of her work, Sarah Marie encourages innovation, collaboration and outside-the-box thinking.    With almost 20 years of experience and leadership in various nursing departments, Sarah-Marie currently works as a bedside nurse in the ED. She is also a member of her hospital’s Workplace Violence Committee, AONL and the International Association of Healthcare Security and Safety, serving on the Board of Directors for the Association’s Great Lakes Chapter. As the host of The Security Nurse Podcast, she amplifies important conversations about workplace violence prevention, de-escalation strategies and advocacy for holistic healthcare. Sarah-Marie is passionate about fostering a safer and more supportive environment for both patients and care team members, ensuring that compassion and trauma-informed leadership and care extend beyond the bedside. An instructor of the SPEAR self-defense system, Sarah-Marie is an educator first and foremost. Throughout her work, she shares insights, knowledge, research and captivating stories that connect the dots between safety, health and human connection in healthcare.     Sarah-Marie Baumgartner is a leader who cares greatly.

    36 min

  6. 09/25/2025

    Six actions to break down barriers and be ALL IN for mental health care

    Since 2020, the Dr. Lorna Breen Heroes’ Foundation (LBF) and members of its ALL IN: Wellbeing First for Healthcare Coalition have worked tirelessly to raise awareness about the mental health care needs and rights of healthcare workers.   In this episode of Caring Greatly, Corey Feist, Co-founder and CEO, and Stephanie Simmons, MD, FACEP, Chief Medical Officer of the LBF, talk about the work they’ve done and continue to do to remove barriers to mental health care access for healthcare workers. Together, they share results of a new research report published in collaboration with the Heart of Safety Coalition that shows how clinicians perceive  structural, institutional and cultural barriers that can prevent them from accessing care. They also discuss six actions organizations and leaders can take to help care team members get access to mental health care without fear of stigma, discrimination or professional repercussions.

    38 min

  7. 09/04/2025

    Preventing suicide among clinicians starts with understanding with Amanda Choflet, DNP

    In this episode of Caring Greatly, Amanda Choflet, DNP, RN, NEA-BC, Dean of Nursing at Northeastern University, shares the path that led her to studying mental health, substance use and suicide risk among clinicians. Dr. Choflet’s research underscores the importance of creating access to mental health care and substance use resources that center around human-centered care and wellbeing rather than starting from a punitive or disciplinary stance. Because actions speak louder than words, Dr. Choflet shares evidence-based interventions that healthcare leaders can use to create work environments where clinicians feel safe and supported.

    53 min

  8. 07/17/2025

    The Pitt and the truth about care team member safety and wellbeing – Mel Herbert, MD, FACEP

    Since 2019, Caring Greatly has beena destination where listeners can be inspired to innovate and help transform healthcarefor the better. All 100 episodes have been thoughtfully created to bring morevisibility to the importance of care team safety and wellbeing, which the Heartof Safety Coalition defines as psychological and emotional safety, dignity andinclusion, and physical safety.   To commemorate this excitingmilestone and bring more awareness to the three pillars of care team safety, weinvited Mel Herbert, MD, to join podcast host Liz Boehm for a specialconversation. Dr. Herbert is an ED physician, medical educator and a consultantand writer for the ground-breaking medical drama The Pitt. The show’shuman-centered stories and heart-hitting visuals are shining a spotlight on thehard truths and real challenges that care team members face hour by hour -whether it’s resource constraints, moral dilemmas, unimaginable losses orworkplace violence. It also showcases the incrediblehumanity healthcare workers bring to each other and to their patients.   The views and opinions expressed in thispodcast are those of the speakers and do not necessarily reflect the views orpositions of Stryker.

    30 min
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4.9
out of 5
15 Ratings

About

Caring Greatly is a destination where listeners are inspired to grow, lead and drive transformation to improve healthcare. This interview-style podcast creates space for people to share their perspective and connect to human-centered stories that reveal solutions, spark innovation and provide hope for a safer and brighter future of caring. The podcast is hosted by Stryker's Heart of Safety Coalition, a national community healthcare leaders, learners and advocates working to improve the safety and wellbeing of all who work in healthcare.

Information

  • Creator
    Heart of Safety Coalition
  • Years Active
    2019 - 2026
  • Episodes
    108
  • Rating
    Clean
  • Copyright
    © Heart of Safety Coalition
  • Show Website
    Caring Greatly