Catalyst Pharmacy Podcast

RedSail Technologies

On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time.

  1. She Took On CVS, Won New Laws, and Saved Her Pharmacy with Jennifer Shannon | Catalyst Pharmacy Podcast Episode 146

    12/05/2025

    She Took On CVS, Won New Laws, and Saved Her Pharmacy with Jennifer Shannon | Catalyst Pharmacy Podcast Episode 146

    Jennifer Shannon, PharmD shares one of the most inspiring journeys in independent pharmacy. From opening Lily’s Pharmacy with no patients, to building a pioneering transitions-of-care program, to fighting PBM patient steering at the state level, Jennifer has pushed for better care at every turn.  She walks through how FairRx saved their business, how her community rallied behind her, how her kids supported seniors during COVID, and how she and her husband now run a 39-stall equine farm. It’s a story of advocacy, resilience, and redefining what pharmacy can be.  This episode also marks a special moment for our team — a heartfelt farewell to Mark Bivins, whose presence, leadership, and passion helped shape so much of what this podcast has become.    00:00 — Jennifer Shannon’s Origin Story & Why She Opened Lily’s Pharmacy  03:42 — Building a Pharmacy With No Patients: Community, Cupcakes & Persistence  08:55 — The Transitions-of-Care Program That Changed Everything  14:12 — Taking on CVS/Caremark & Testifying Against PBM Abuse  21:40 — The Birth of FairRx and Fighting to Save Their Pharmacy  29:03 — Kids Helping Seniors During COVID: A Community Moment  34:28 — How Jennifer Became an “Accidental” Equine Pharmacist  41:10 — A Heartfelt Farewell to Mark Bivins    Hosted By: Mark Bivins  Guest: Jennifer Shannon | Owner of Lily’s Pharmacy    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    54 min
  2. Inside the Fight for Pharmacy Immunization Rights with Marc Ost | Catalyst Pharmacy Podcast Episode 145

    10/22/2025

    Inside the Fight for Pharmacy Immunization Rights with Marc Ost | Catalyst Pharmacy Podcast Episode 145

    Pharmacists have been vaccinating for years—it's about time they get the recognition (and reimbursement) they deserve. Marc Ost, Co-Owner of Eric’s RX Shoppe in Horsham, PA, is here to make it happen. Marc joins us to talk about how he’s driving change in vaccine access and reimbursement, from advocating with the FTC and state legislators to pioneering at-home immunization billing codes. He also shares what’s new this year in vaccine administration, how pharmacies can adapt to new Part B service codes, and why telling your story to lawmakers still matters.  👉 Learn how independent pharmacists are working to improve vaccination access and provide care to all communities.  https://www.ericsrx.com/   00:00 – Intro: Expanding Vaccine Access Through Independent Pharmacies02:10 – Patient Confidence & Combating Vaccine Confusion06:10 – Working With the State to Maintain Vaccine Access10:00 – The Reality of Vaccine Reimbursement & Billing Medical vs. PBM12:58 – Optimizing Workflow & Billing Efficiency in PioneerRx18:00 – Starting an Immunization Program From Scratch32:00 – At-Home Vaccinations: Using New Medicare CPT Codes42:00 – Advocacy & PBM Reform: Making It About Patient Impact   Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies  Guest: Marc Ost | Co-Owner at Eric’s RX Shoppe & Community Pharmacy Services    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    57 min
4.9
out of 5
35 Ratings

About

On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time.