Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders

Katie Anderson
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You’re a leader who knows that people are at the center of an exceptional organizational culture. You're excited to activate a culture of continuous learning – where everyone is capable, confident, and empowered to solve problems and innovate at all levels. This podcast is all about inspiring and equipping you to do that – through the power of learning and leading. Chain of Learning® is where the links of leadership and learning unite. Join your host, Katie Anderson, internationally recognized leadership consultant, award-winning author of “Learning to Lead, Leading to Learn”, and fellow learning enthusiast, for a journey that will help you master the skills to lead your organization from a traditional culture of “doing” into a vibrant, high-performing organization of continuous learning. Chain of Learning® is the trusted source for purpose-driven leaders and continuous improvement, lean, and agile practitioners seeking positive inspiration, innovative ideas, proven best practices, and actionable strategies to lead transformational change. Tune into each episode to gain the knowledge and skills you need to build a thriving people-centered learning culture, achieve needed business results, and expand your impact, so that you – and your team – can leave a lasting legacy. Subscribe and follow Chain of Learning® today so you never miss an episode! Share this podcast with your friends, fellow leaders, and colleagues, and let’s strengthen our Chain of Learning® – together. Podcast website: ChainOfLearning.com Katie Anderson’s website: KBJAnderson.com Connect with Katie Anderson on LinkedIn: https://www.linkedin.com/in/kbjanderson/ Read Katie's book: LearningToLeadLeadingToLearn.com

  1. 3 天前

    53| Rediscover Ikigai: What it Really Means for Your Leadership and Life Purpose [with Nicolas Kemp]

    Enter to win a pair of Nicolas Kemp's books: "IKIGAI-KAN: Feel a Life Worth Living" and "Rolefulness: A Guide to Purposeful Living" - Register by October 10th at 11:45pm Pacific and be sure to share your lucky URL to increase your chances of winning: http://chainoflearning.com/53 Ikigai is one of the hottest buzzwords in leadership and personal development. But what does ikigai really mean? When you think of ikigai, what do you envision?  Is it the popular Venn diagram that claims to help you find your purpose by identifying “the sweet spot” where what you love, what you’re good at, what the world needs, and what you can be paid for overlap?  The problem? That’s not ikigai at all.  And in fact, the very process of putting ikigai into a framework contradicts the authentic meaning of the word. To dispel what he calls the “ikigai hoax” and uncover its deeper meaning I’m joined by Nicholas Kemp—Japanologist, researcher and author of IKIGAI-KAN: Feel a Life Worth Living and the new book Rolefulness, co-authored with Professor Daiki Kato.  We explore how ikigai is fundamentally about creating meaning, connection, and a life —and workplace—where people feel life is worth living It’s about being before doing and cultivating simple joys, authentic relationships, and spaces where people feel safe, valued, and inspired, whatever roles you are playing in your life or at work. Let’s rediscover ikigai—not as a trendy framework, but as a powerful principle to understanding personal purpose, leadership development, and how to cultivate organizations where every individual can thrive.  YOU’LL LEARN: Why the popular Venn diagram version of ikigai is a myth—and what authentic ikigai really means in JapanWhy ikigai is an essential concept for leaders who want to create people-centered workplacesThe deeper meaning of kokorozashi and its connection to purpose, intention, and leadership impactWhat “rolefulness” means and why understanding your roles in life can bring meaning into your relationships and workplacePractical ways to apply ikigai in leadership and daily life to inspire individuals and build thriving teams ABOUT MY GUEST: Nicholas Kemp, known as The Ikigai Coach, is a coach trainer, public speaker, consultant, and author of IKIGAI-KAN: Feel a Life Worth Living and Rolefulness. He is the founder and head coach of Ikigai Tribe, a community of educators, psychologists, coaches, and trainers dedicated to serving their communities through the authentic practice of Ikigai. With decades of experience living in Japan and training leaders worldwide, Nick is the trusted voice on how Ikigai can be embodied—not just studied. IMPORTANT LINKS: Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/53 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Nick Kemp: linkedin.com/in/nicholas-kemp Follow me on LinkedIn: linkedin.com/in/kbjandersonCheck out Nick Kemp’s Ikigai Tribe website and get his books: https://ikigaitribe.com/Download my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantrip TIMESTAMPS FOR THIS EPISODE: 02:20 What ikigai really means03:11 The misconception people think ikigai is04:10 The ikigai hoax of the popular viral Venn diagram07:04 Why Nick calls himself a Japanologist and his deep understanding of Japanese principles10:57 The different structures of ikigai to identify relationships, people roles, and hobbies11:19 What “Kan” means in Ikigai-Kan that makes you feel that life is worth living13:27 The concept of slowing down into “be” not just “do”14:35 How to get back to the ikigai essence of life and work15:00 The meaning of ibasho and that is built on three ideas that make you feel comfortable and have a sense of purpose17:34 The importance of having a psychologically safe environment where continuous improvement thrives19:54 What kokorozashi means to align our behaviors with intention21:20 How Japan uses kokorozashi in their biggest business school24:01 Breaking down the concept of kokorozashi to put ideas into action25:38 What inspired Rolefullness to make it an extension of ikigai29:03 Tips on how to understand your role in your own life whether at work or home23:23 Three ways to enrich your life 30:22 The importance of meaningful conversations and expressing gratitude32:26 How to be more roleful to make a change in your business and relationships and fulfill a specific role36:07 The concept of authenticity to show up as you are with maximum impact36:58 How to get started in getting more intentional in being your authentic self 38:12 The greatest gift of ikigai and allowing a person to pursue their work role42:12 Cultivating ikigai, kokorozashi, and shiko to create space where people feel safe, valued, and inspired 43:24 Three simple ways to create ibasho to build a welcome place where people thrive  Register to win a pair of Nick Kemp's books: "Ikigai-Kan" and "Rolefullness" - enter to win by October 10th: http://chainoflearning.com/53

    46 分鐘

  2. 9月24日 · 附贈內容

    BONUS | Build Influence and Get Buy-in: Elevating the Positioning, ROI, and Value of Lean and Continuous Improvement [with Betsy Jordyn]

    What do people in other functions at your organization think lean is all about? For many—in HR, OD, Finance, or operations—the answer is simple: process improvement, efficiency, waste elimination.  And while those are pieces of the puzzle, they miss the bigger picture. Too often, continuous improvement and operational excellence teams get pigeonholed as “process people,” making it hard to gain traction or build the partnerships needed for real transformation. But lean isn’t just about processes—it’s about people. It’s a strategy for developing leaders, engaging employees, and creating lasting change. If you’re struggling to get leadership buy-in for lean or continuous improvement, the problem likely isn't the results you deliver. It’s how you’re positioning the value of lean and your role as a change leader. That’s why I teamed up with my friend and business positioning and branding expert Betsy Jordyn for a special bonus episode. Together, we explore one of the biggest challenges you face as a lean and CI professional: how to position and frame your work so others see its true impact. YOU’LL LEARN: Why lean consultants – both internal and external – struggle with positioningHow to talk about what you do in language executives care aboutWhy people and learning matter more than toolsHow to connect leadership behaviors to measurable business resultsAnd why influence skills are just as important as technical expertiseWhether you’re an internal or external consultant, this conversation will help you reframe your work in ways that create greater traction and impact. ABOUT MY GUEST: Betsy Jordyn is a Brand Positioning Strategist that helps consulting and coaching business owners clarify their brand positioning and messaging, create a website presence that positions them as sought-after experts, land clients with ease and integrity, and take their place as thought leaders and influencers in their niche. Her mission is to help consultants and coaches monetize their best-at strengths and authentic passions to make a bigger difference in the world. IMPORTANT LINKS: Full episode show notes: https://kbjanderson.com/roi-strategic-positioning-lean-consultants/ Watch this bonus episode on YouTube: https://youtu.be/kgCbr2Os3nA Connect with Betsy Jordyn: linkedin.com/in/betsy-jordynListen to my conversation with Betsy Jordyn on Consulting Matters podcast: The ROI of Elevating Your Strategic Positioning & MessagingCheck out my website for resources and working together: KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjanderson Learn about my Japan Leadership Experience program: kbjanderson.com/JapanTrip Download my KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst  TIMESTAMPS: 01:00 – The challenge: how lean is misunderstood as process improvement04:00 – Why “lean” became associated with tools in the West07:30 – The “paint story”: respect for people in action at Toyota10:00 – Demystifying jargon like gemba and focusing on “going to see”12:00 – Creating conditions for frontline problem-solving15:00 – Respect for people = holding precious what it means to be human19:00 – Don’t lead with methodology: framing problems leaders care about22:00 – From tools to transformation: shaping client expectations24:00 – Linking behavior change to ROI and business results25:00 – The Katalyst™ model: building influence and communication skills27:00 – Why executives aren’t always on board—and how to change that33:00 – Silos among OD, HR, L&D, and lean consultants36:00 – Building cross-disciplinary partnerships for culture change41:00 – Positioning tips: language, boundaries, and when to reveal methods42:00 – Pairing technical expertise with influence for greater impact46:00 – Trojan-horsing people-centered leadership through process work48:00 – Quantifying value: behaviors, KPIs, and ROI54:00 – Wrap-up: The path forward for lean consultants

    1 小時

  3. 9月17日

    52| What You Love About Lean and Operational Excellence - And Your #1 Frustration: Executive Buy-In

    What’s the #1 frustration most lean and continuous improvement practitioners face? It's something that I bet you've felt too, no matter how passionate you are about the work, no matter what you call it: lean, agile, continuous improvement, operational excellence, or DevOps... Too often, we struggle to clearly explain what we actually do as CI change leaders and why it matters. And when you can’t articulate the deeper value of lean or OpEx, it’s hard to get the buy-in needed to lead the organizational transformation you envision. In this episode, I take you inside a qualitative survey of 100+ change leaders—from internal continuous improvement practitioners and leaders, to external consultants and coaches, executives and operations leaders—on what draws us to this field of organizational improvement, what fuels our passion, and what holds us back from the impact we know is possible. Before listening to this episode, take a moment to reflect on: What lights you up about your work?What’s the top challenge you keep running into? If you love lean and continuous improvement and are ready to overcome the frustrations holding you and your organization back from real transformation, then this episode is for you. YOU’LL LEARN: Three things we love the most about this work as continuous improvement and lean change leadersThe #1 frustration holding you back (hint: it’s not about the tools or frameworks)Why a shift from McGregor’s Theory X (command and control) to Theory Y (empowered problem-solving) management mindset is critical to your impact—and why lean efforts fail without itThe paradox of trying to influence deeply ingrained management and leadership beliefs and behaviorsThree practical ways you can start changing both the story and the system  IMPORTANT LINKS: Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/52Check out my website for resources and ways to work with me KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Hear how Gustavo influenced significant business results after participating in my Japan Leadership ExperienceTIMESTAMPS FOR THIS EPISODE: 03:01 Reflection questions on your own experience as a lean and continuous improvement practitioner03:53 Top three things that light us up and fuels our passion 03:58 [FIRST] Problem solving that directly impact people’s ability to work meaningfully 04:51 Survey examples of what leaders love about solving problems 06:16 [SECOND] People development and empowerment 07:07 Survey examples of what leaders love about empowering people to solve problems 08:50 [THIRD] Tangible and meaningful impact 09:52 Survey examples of what leaders love about creating meaningful impact for people, organizations, and systems 10:46 Change leader’s frustration: leadership buy-in  12:57 The deeper truth in what’s stopping us from leading real organizational transformation 13:18 Challenges in changing mindsets and shifting behaviors in an organization 13:42 The meaning of Douglas McGregor’s Theory X and Theory Y and the relationship to lean 16:00 The paradox in changing mindset management and leadership for change leaders 17:12 Three practical tips to shift shift the story and the system 17:18 [FIRST] Acknowledge the size of the challenge 18:07 [SECOND] Speak the language of business 19:07 One of the best examples of how a leader effectively led change through influence  20:54 [THIRD] Pair technical process improvement skills with influence and human-focused skills 22:54 The consistent themes from the survey of loving this work and wanting to make meaningful impact 23:54 Take the next step in expanding your influence skills

    25 分鐘

  4. 9月3日

    51| Elevate Your Impact Beyond Tools: The Problem-Solver’s Toolkit [with Elisabeth Swan and Tracy O'Rouke]

    Organizations invest thousands of dollars and countless hours into lean, Six Sigma, and other continuous improvement training programs. Certifications get awarded. Belts get earned. But nothing actually changes. Technical problem-solving training alone isn’t enough to drive meaningful impact. Without guidance and support on how to apply problem-solving tools—and the people-side of leading change—improvements stall.  In this episode of Chain of Learning, I'm joined by Tracy O’Rourke and Elisabeth Swan, co-founders of the Just-in-Time Café and co-authors of "The Problem-Solver’s Toolkit." With more than 50 years of combined Lean Six Sigma experience, they’ve trained and coached thousands of problem-solvers across industries—from healthcare and government to manufacturing and service—helping teams turn knowledge into real results. Whatever problem-solving method you use—DMAIC, PDCA, or an A3—you’ll walk away with practical insights to help you bridge the gap between knowledge and action. YOU’LL LEARN: Why traditional training programs fail to create lasting problem-solving capability—and what to do insteadThe importance of bringing others along in a change project and staying flexible and curious as the work evolvesWhy successful and sustainable problem-solving requires both technical know-how and people skillsHow to engage teams, navigate change, and keep momentum going while leading a process improvement team How to close the gap between learning and doing by turning skills into real-world results ABOUT MY GUESTS: Tracy O’Rourke is a Lean Six Sigma Master Black Belt, and co-founder of the Just-in-Time Café. As a sought-after consultant, instructor, and speaker with over 25 years of experience, Tracy specializes in cultural change, leadership development, strategic alignment, and process improvement.  Elisabeth Swan is a leadership coach, keynote speaker, award-winning author of “Picture Yourself a Leader”, and co-founder of the Just-in-Time Café. Elisabeth brings decades of experience helping Fortune 100 companies and nonprofits embrace conscious leadership and continuous improvement.  IMPORTANT LINKS: Full episode show notes: ChainOfLearning.com/51My website for resources and ways to work with me KBJAnderson.comConnect with Tracy O’Rourke: linkedin.com/in/tracy-orourkeConnect with Elisabeth Swan: https://www.linkedin.com/in/elisabethswanFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Get your copy of the “Problem-Solver’s Toolkit”: www.jitcafe.com/book My Japan Leadership Experience: kbjanderson.com/japantrip  TIMESTAMPS FOR THIS EPISODE: 01:37 The inspiration behind the “Problem Solvers Toolkit”  02:54 The disconnect between what is education and what leads to retention  04:22 The aha moments in creating the revised second edition in leading process improvement 05:55 Potholes and detours as a metaphor in process improvements not going the perfect way 06:36 The journey of continuous improvement in taking your team on the journey with you 07:26 Incorporating road games in getting the team involved in problem solving 11:03 What led Tracy and Elisabeth to want to help people in leading process improvement 13:31 The real meaning of being a leader — more than just being a senior executive 16:04 The difference between lean and Six Sigma 18:24 Why the process steps matter more than the name 19:22 Why people feel lean has failed 20:38 Additional learnings in making the second edition of “The Problem-Solver’s Toolkit”  21:53 Changes made in the second edition including graphics, examples and templates 22:19 What the Just-in-Time Café digital toolkit includes  25:23 How to solve problems based on solving similar problems 27:19 The 5S Baby spoof music video inspired by process solving tools 29:12 The next spoof song based on root cause analysis 33:16 Elisabeth’s takeaways from the Japan Leadership Experience in seeing worker happiness 34:53 The importance of focusing on human happiness and engagement for growth 36:53 Tracy’s takeaways from the Japan Leadership Experience  40:00 Top recommendation for being the most effective in getting traction in solving problems 41:41 The importance of building curiosity to get to know people and their experiences 43:34 What is involved in successful problem-solving 44:14 How to close the gap between learning and doing

    46 分鐘

  5. 8月20日

    50| Change the Culture: NUMMI and the Power of Leading Through Influence, Not Authority [with Isao Yoshino]

    “Change the culture!” That’s exactly what longtime Toyota leader Isao Yoshino was tasked with during one of the most famous business transformations in history—NUMMI—Toyota’s joint venture with General Motors in the 1980s. The challenge?  Take GM’s worst-performing plant—plagued by absenteeism, low morale, and poor quality—and turn it around. Within just one year, with the same American workforce but under Toyota’s leadership, NUMMI became GM’s best-performing site. Behind the scenes was Mr. Yoshino, leading the design and delivery of a three-week training program in Japan for hundreds of NUMMI’s frontline and middle managers. In this episode, Mr. Yoshino shares the inside story of NUMMI’s transformation—how an experiment in a business turnaround became a “New Me” moment for its leaders—and the leadership lessons you can use to influence culture change without relying on authority. If you’re a lean practitioner or change leader wondering how to truly “change a culture,” this is a rare chance to hear the story directly from the person who lived it. You’ll Learn: Why you can’t force culture change—and what to do insteadHow Mr. Yoshino and his team created  immersive learning experiences that shifted NUMMI leaders’ mindsets in just three weeksWhy the “Check” step in PDCA is the secret to Toyota’s sustained success How the andon process reshaped leaders’ views on problems—and how a “no problem is a problem” and no-blame mindset fosters learning and continuous improvementWhy NUMMI’s transformation was as much (or more) about people as it was about performance ABOUT MY GUEST: Isao Yoshino, worked at Toyota Motor Corporation for over 40 years—from the late 1960s to the early 2000s—and played an important role in the development of Toyota’s people-centered learning culture it’s now famous for. He was a key part of Kan-Pro senior leadership development program, which embedded A3 thinking as the process for problem-solving, communication, and leadership development across the organization—and has deep expertise in the practice of hoshin-kanri—Toyota’s strategy deployment process. He’s the subject of the Shingo award-winning book “Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning” IMPORTANT LINKS: Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/50Check out my website for resources and ways to work with me KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about the Japan Leadership Experience: kbjanderson.com/japantrip For an even deeper behind-the-scenes look at NUMMI, read the dedicated chapter in my book: LearningToLeadLeadingToLearn.com  TIMESTAMPS FOR THIS EPISODE: 03:02 How Isao Yoshino felt to be tasked with changing the culture and attitude of NUMMI leaders 04:27 Creating the space for leaders to experience working in Japan and Toyota’s style 09:21 Positive results from employees changing their attitude mindset themselves without being forced 12:06 The importance of “check” in the PDCA process  14:38 Making the “check” process a positive experience in learning how to improve systems without blame18:10 The critical difference between the former GM culture and Toyota with their approach to problems19:12 The mindset shift of “no problem is a problem” and the impact of pulling the andon cord 20:19 The positive results from lettings others learn and grow without force23:09 Reflections from Isao Yoshino about being part of the Japan Leadership Experience and continuing to learn something new24:38 The acronym for NUMMI and the deeper meaning of, “New Me” to become the best version of yourself

    26 分鐘

  6. 8月6日

    49| Shift Your Mindset, Shift Your Impact: 3 Reframes for Positive Leadership

    When you encounter challenges or setbacks, and it feels like things just aren’t going your way, it’s easy to get caught into a downward negative spiral.   But could simple mindset shifts change not just how you feel, but how you move forward and influence those around you with positive momentum? In this episode, I’m sharing three powerful reframes that have helped me reset, regain perspective, and move through challenges with intention and empowerment.  These reframes aren’t just personal practices—they’re leadership strategies that can help you model resilience, learning, and agency, and inspire the people around you to do the same. This episode isn’t about blind optimism or sugarcoating hard things. It’s about real, actionable ways to reframe challenges and move forward with greater clarity, strength, and purpose. Learn the three reframes that have helped me (and the leaders I work with) get back up and lead with heart and intention. YOU’LL LEARN: How to reframe your focus from negative to positive and rise with more clarity and confidenceThe story behind the motto that inspires me daily –“Today’s a great day” – and how gratitude can ground you in tough momentsWhy setbacks and failures aren’t the end, but an opportunity to learn your way forwardHow the Japanese daruma doll became a lesson in resilience—representing the proverb “Fall down seven times, get up eight”How to move from feeling powerless to empowered and why the ball is always in your court IMPORTANT LINKS: Full episode show notes: ChainOfLearning.com/49Resources and ways to work with me: KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Read my book featuring lessons from Isao Yoshino’s 40 years of Toyota Leadership: LearningToLeadLeadingToLearn.com TIMESTAMPS FOR THIS EPISODE: 01:56 [1st REFRAME] Find the good—even when it’s hard02:03 Katie’s dad as the inspiration behind the motto, “Today’s a great day”04:23 Isao Yoshino’s influence in learning how to shift from negative to positive07:22 The importance of focusing on the good for improvement09:23 [2nd REFRAME] Seeing failures and setbacks as learning opportunities10:17 Why daruma dolls are a reminder of resilience and the Japanese proverb "Fall down seven times, get up eight"12:04 Questions to maintain a learning mindset12:33 The learning zone versus the performance zone from Chain of Learning Episode 5 guest Eduardo Bricino13:37 Reframe exercise to reframe failure to learning opportunity 15:17 [3rd REFRAME] Moving from powerlessness to agency 15:51 Understanding, “The ball is in your court” to help how you respond to negative conditions17:07 Achieving goals versus fulfilling your intention18:14 Katie’s previous organizational role and how a reframe launched her consulting practice20:19 How two executives used coaching and reflection to shift from solving problems themselves to enabling their teams21:26 Stepping away from frustration and reframing the problem to influence things differently22:51 Reframe exercise to move from inaction to action23:33 Summary of the three reframes25:31 Questions to help shape your day and impact

    28 分鐘

  7. 7月23日

    48| Make Leadership Meaningful: From Tools to Purposeful Impact [with Josef Procházka]

    Apply for the Nov 2025 or May 2026 Japan Leadership Experiencehttps://kbjanderson.com/japantrip/ You’re implementing the tools. Making the improvements. Delivering the project results. But the same problems keep resurfacing and you’re left wondering: What’s missing? In this episode, Josef Procházka, a lean consultant from the Czech Republic, shares his personal journey of transformation—from frustrated practitioner to heart-led coach—and the impact his shift in approach to consulting has had for his clients and for himself. Josef began his career focused on tools, metrics, and deliverables. But something didn’t feel right. After reading Learning to Lead, Leading to Learn and joining two of my Japan Leadership Experience programs, Josef experienced a transformation of both mind and heart. He found a more meaningful path: one centered on people, purpose, and intentional leadership. Whether you're an external consultant, internal improvement or operational leader, or simply looking to grow your impact—Josef’s story is a reminder that real change doesn’t come from better systems alone.  This episode will challenge you to rethink how you show up to lead change, what transformation really requires, and what it means to lead with intention. YOU’LL LEARN: How Josef shifted from tool-based delivery to people-centered transformationWhat it looks like to reframe 5S (a workplace organizational practice) into a more meaningful, people-centered practiceThe mindset change required to stop “doing Lean” for others and start leading change with themWays personal growth can unlock deeper change for your clients and organizationsWhy sustainable improvement depends on connecting people and purpose—not just applying tools ABOUT MY GUEST: Josef Procházka is a Lean Six Sigma consultant from the Czech Republic with 20+ years of experience helping manufacturing companies improve productivity, streamline processes, and enhance quality through structured problem-solving and project leadership. He specializes in making Lean practices meaningful by translating tools like 5S and A3 into values-driven change that engages people at every level.  IMPORTANT LINKS: Full episode show notes: ChainOfLearning.com/48My website for resources and ways to work with me: KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalystApply for the Japan Leadership Experience: kbjanderson.com/japantripRead my book that played a role in Josef’s leadership transformation: LearningToLeadLeadingToLearn.com TIMESTAMPS FOR THIS EPISODE: 03:13 How the Japan Leadership Experiences influenced Josef’s transformation05:27 The “aha” shifts that helped his transformation07:59 Why Josef’s approach was not making an impact11:00 Reframing 5S to meaningful 5S to increase productivity in a client’s workplace17:30 The importance of bringing meaningfulness to create impact20:03 The negative effect of short-term focus without a long-term view22:33 Why Josef decided to come back to the Japan Leadership Experience 25:32 Why Katie is passionate about leading her Japan Leadership Experiences 28:12 The connection leaders feel after the immersive experience in Japan29:07 Positive transformations from two clients Josef invited to the Japan Leadership Experience33:29 Importance of continuing to learn and going towards the North star to be a better leader37:52 Why real leaders practice lean for their team39:21 Josef’s story on going to the Japan Leadership Experience44:21 Advice to make a shift towards greater impact46:21 7 key steps to create real long-term impact

    49 分鐘

  8. 7月9日

    47| Develop Leaders the Toyota Way: Lessons from Kan-Pro [with Isao Yoshino]

    A global economic crisis is dragging down sales. Departments are working in silos and leaders at all levels are arguing about priorities.  Managers are too busy to coach their teams. You might think this describes your organization today—and it was the exact situation Toyota faced nearly 50 years ago. This challenge sparked one of the most ambitious and influential—and least known outside Japan—leadership development programs in Toyota’s history: the Kanri Nouryoku Program, or Kan-Pro for short. “Kanri” meaning management, and “Nouryoku” meaning capability. Kan-Pro helped establish the people-centered learning culture Toyota is famous for today and embedded A3 thinking as a foundational process for problem-solving, communication, and leadership development. I invited Isao Yoshino—a 40-year Toyota leader who was one of the key team members who helped create and lead the program—to share his experience in two pivotal moments in Toyota’s evolution and how he learned to lead cultural leadership transformation from a place of influence, not authority.  Join me and Mr. Yoshino—also the subject of my Shingo-award winning book Learning to Lead, Leading to Learn — as we celebrate its 5-year anniversary this month! YOU’LL LEARN: The problem Toyota was trying to solve—and how Kan-Pro emerged as the countermeasureThe leadership styles of Masao Nemoto vs. Taiichi Ohno—and how both shaped Toyota’s culture through the development of Toyota Way management culture and the Toyota Production System How Mr. Yoshino learned to coach and develop more senior executives as a mid-level internal change leaderThe process that established A3 thinking as the standard for leadership development, communication, and problem-solving across ToyotaCritical leadership behaviors that led to Toyota’s success—which have come to be known as “lean management”Stay tuned for Episode 50 where Mr. Yoshino shares his major assignment to “change the culture”—how he and his team, including Lean Global Network Chairman John Shook, led the training and transformation of frontline American leaders at NUMMI, the GM–Toyota joint venture in the 1980s. ABOUT MY GUEST: Isao Yoshino, worked at Toyota Motor Corporation for over 40 years—from the late 1960s to the early 2000s—and played an important role in the development of Toyota’s people-centered learning culture it’s now famous for. He was a key part of Kan-Pro senior leadership development program, which embedded A3 thinking as the process for problem-solving, communication, and leadership development across the organization—and has deep expertise in the practice of hoshin-kanri—Toyota’s strategy deployment process. IMPORTANT LINKS: Full episode show notes: ChainOfLearning.com/47My website with resources and ways to work with me KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about the Japan Leadership Experience: kbjanderson.com/japantrip My book featuring lessons from Isao Yoshino’s 40 years of Toyota Leadership: LearningToLeadLeadingToLearn.com TIMESTAMPS FOR THIS EPISODE: 03:51 The leadership shift behind the Toyota Way towards a people centered approach06:03 How Taiichi Ohno shaped the Toyota Production System and Masao Nemoto shaped Toyota Way style leadership07:41 Closing Toyota’s leadership gap and how Kan-Pro emerged as a countermeasure12:41 Why committed top-down leadership ownership is essential to creating organizational culture14:46 How seriousness and patience sets Toyota apart15:17 Why Toyota created Kan-Pro to 're-tighten the belt' on leadership capabilities and why they need to refocus on leadership capabilities every generation 18:55 The leader’s role in setting direction and providing support to their people  20:40 The mindset shift in top management to not to fake it21:17 Mr. Yoshino’s experience coaching senior leaders through hands-on A3 learning25:38 Key influence skills Mr. Yoshino learned from great Toyota managers28:12 The importance of respect by senior leaders even when there’s resistance to change28:58 Being a Yes-Minded Persuader – a key KATALYST™ Chang Leader competency –  in bringing leaders along in change 31:25 Lessons from coaching senior leaders using A3 thinking during Kan-Pro35:45 The positive shift when leaders prepare the A3 themselves 37:48 Importance of handwritten A3s to senior executives41:13 The significance of a leader stamping their hanko on an A3 document43:35 Why an A3 at Toyota is different compared to most companies45:16 Mr. Yoshino’s highlights in participating in Katie’s Japan Leadership Experience lean management tours 48:29 Leading change involves empathy, patience, and helping others change themselves48:50 Questions to reflect on as a change agent in your organization

    51 分鐘
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You’re a leader who knows that people are at the center of an exceptional organizational culture. You're excited to activate a culture of continuous learning – where everyone is capable, confident, and empowered to solve problems and innovate at all levels. This podcast is all about inspiring and equipping you to do that – through the power of learning and leading. Chain of Learning® is where the links of leadership and learning unite. Join your host, Katie Anderson, internationally recognized leadership consultant, award-winning author of “Learning to Lead, Leading to Learn”, and fellow learning enthusiast, for a journey that will help you master the skills to lead your organization from a traditional culture of “doing” into a vibrant, high-performing organization of continuous learning. Chain of Learning® is the trusted source for purpose-driven leaders and continuous improvement, lean, and agile practitioners seeking positive inspiration, innovative ideas, proven best practices, and actionable strategies to lead transformational change. Tune into each episode to gain the knowledge and skills you need to build a thriving people-centered learning culture, achieve needed business results, and expand your impact, so that you – and your team – can leave a lasting legacy. Subscribe and follow Chain of Learning® today so you never miss an episode! Share this podcast with your friends, fellow leaders, and colleagues, and let’s strengthen our Chain of Learning® – together. Podcast website: ChainOfLearning.com Katie Anderson’s website: KBJAnderson.com Connect with Katie Anderson on LinkedIn: https://www.linkedin.com/in/kbjanderson/ Read Katie's book: LearningToLeadLeadingToLearn.com

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