Charter Engage: Know IT Charter
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- Technology
Welcome to Charter Engage: Know IT, the new podcast series from Charter (www.charter.ca), an award-winning technology solutions integrator established in 1997 in Victoria, BC, Canada. Our mission is to align people, process, and technologies to build better organizations, enhance communication, boost operational performance, and modernize businesses. Leveraging a design thinking methodology and a human-centered approach, our team of experts drives successful business transformation for clients. Charter offers a comprehensive range of IT, OT, and IoT products and professional services, including advisory and consulting, project management, and managed services, providing end-to-end solutions from planning and design to ongoing support and implementation. We extend knowledge and support beyond our clients’ businesses, empowering them to focus on core operations. Charter helps organizations generate new value, drive growth, and unlock opportunities, enabling faster and more effective market entry. Forward, Together with Charter, achieving your potential. Stay current on the latest cutting-edge strategies and industry-leading practices in IT innovation. Subscribe to Charter Engage: Know IT and let Charter help drive your business outcomes Forward, Together.
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Sustainability Roadshow 2.0 - Business Transformation in Action: A Roadmap to Delivering Better Outcomes
💭 Charter Engage: Know IT Podcast – Sustainability Roadshow 2.0 - Business Transformation in Action: A Roadmap to Delivering Better Outcomes
This podcast explores our upcoming Roadshow across Canada. Together with Cisco, we’ve built a comprehensive program called “Business Transformation in Action: A Roadmap to Delivering Better Outcomes.”
Regardless of the industry you work in; whether it’s for profit, or not-for-profit, the commercial sector or the public sector, Business Transformation can enable you to deliver on the outcomes you desire. Our presentation will guide you through practical steps to begin that journey and achieve those outcomes.
We’ve scheduled luncheon seminars in Toronto on April 8th, Regina on April 10th, Saskatoon on the 11th, Calgary on April 16th, Victoria on April 17th, Vancouver on April 18th, and Edmonton will wrap it up on April the 19th.
All the details can be found on our website - https://www.charter.ca/post/charter-announces-its-upcoming-seminar-series-on-business-transformation-from-april-8th-to-19th---7-cities-across-canada
Get to know some senior members of the Roadshow team – Mark George, Charter’s Vice President, Business Transformation & Prairies Market Leader; Ronnie Scott, our Chief Technology Officer ; and special guest, Roland Plett, Cisco’s; Global Leader for Energy & Mining as they discuss Business Transformation’s three pillars of “technology, process, and people” and how they can be successfully utilized to further business objectives in today’s market.
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What's Up in Toronto
💭 Charter Engage: Know IT Podcast – What’s Up in Toronto
This podcast explores the market in Toronto, Ontario from a business and technical perspective. The program covers theoretical and practical business problems happening in the area with real-life customer scenarios, and advice on getting started and partnering with us.
Get to know some senior members of our Toronto team – Kenneth Bokor, Senior Account Manager; Jeff Wilson, the General Manager, East; and Allan Wong, the Director, Business Development; along with Host, Mark George, the Director – Energy, Resources & Industrial Markets as they discuss how things are progressing in the market; ways that companies are embracing technological change towards future growth, and how Charter is helping companies achieve positive business outcomes.
Business Transformation’s three pillars of technology, process, and people are considered throughout the podcast. We’ll delve into some CEOs' predictions on market strength compared to how companies are faring right now. And, will also address the challenges of incorporating AI into business operations, and ways to do this correctly.
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Partnering for Success - Application Services
Today's discussion is entitled Partnering for Success. As we work with clients every day in the market, they ask us to provide solutions. This is especially true when they’re seeking a custom application vendor. Because at the moment of signing the contract, the product doesn't exist. Everyone's heard the same story. Application development is often like home renovation, usually over time and over budget. Therefore, trust is vital. Customers want to develop a long-term relationship and they're eager to work with a great consulting company that has a solid track record and credibility for delivering projects on time and on budget.
Get to know our contributors: Peter Maddison, Xodiac Inc., Technology Strategy and Business Consulting; Imran Abdool, the Group President of Blue Krystal Technologies and Business Insights; Allan Wong, Charter’s, Director, Business Development; Ronnie Scott, our Chief Technology Officer, and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they lead a discussion about business transformation, data analytics and usage, examples of successes and things to consider when implementing your strategy, choosing technology partners, and the ultimate goals of app development.
“The thing besides mindset is, really, skill set. You have to be multi-talented. You know the expression, “When all you have is a hammer, everything looks like a nail?” There are far too many companies out there that are really good at creating, let's say [an] e-commerce solution. Then every single problem looks like an e-commerce problem to them. So, at Charter, we’re very fortunate because we have multi-discipline teams. We’ve established so many different senses of expertise as well as practices. And that's where it comes in really handy when we get into a customer situation - we see the world in a very different manner.” – Allan Wong, Charter, Director, Business Development
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Microsoft AI App Modernization
💭 Charter Engage: Know IT Podcast Series – Microsoft AI App Modernization
Charter's podcast episode titled Microsoft AI App Modernization’ delves into ways that Microsoft’s suite of tools, that capitalize on the capabilities of AI and other solutions, is utilized by firms like Charter to provide specialized IT resources and guidance to companies wishing to modernize their Apps efficiently.
Get to know our contributors: Shawn Ovenden, Charter’s Director, App Innovation; Chris Shurville, our Senior Solution Architect; and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they lead a candid discussion on:
· The Definition of App Modernization;
· Four Main Approaches to App Modernization;
· Low-Code/ No-Code meets Pro-Code;
· The Microsoft Power Platform;
· Predictive Analytics;
· The Microsoft Ecosystem;
· Microsoft Power Platform Conference 2023 Takeaways;
· Charter’s Differentiator - the Developer’s Finishing Touch;
· ChatGPT and Copilot;
· AI's Effects on Daily Life;
· Fear of AI; and
· Charter’s Microsoft Innovation Go-to-Market Strategy.
“I think the common challenge that all our clients have - everybody is on a digital transformation journey, and everybody has a backlog of innovation or Apps that they can’t get to. And so, all clients to an organization are open to a discussion on these topics… Ultimately, we want to be leaders and help our clients through the journey to get to a world where they can start to shrink that backlog of innovation and make true, measurable business value.” – Shawn Ovenden, Charter, Director, App Innovation
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IT Staff Smarts: The Augmentation Approach
💭 Charter Engage: Know IT Podcast Series – IT Staff Smarts: The Augmentation Approach
Charter's podcast episode titled 'IT Staffing Smarts: The Augmentation Approach' discusses the shortage of IT resources across Canada and how firms like Charter provide specialized IT resources to fill technical skill gaps, assist overwhelmed staff, and support lean teams. Staff augmentation is a flexible and efficient way for clients to leverage external resources to supplement their IT teams.
Get to know our contributors: Loretta Leniuk, Charter’s Director, Staff Augmentation; Kegan Adams, our Chief Operating Officer; and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they discuss the benefits of staff augmentation for your business; the differences between a solutions-based and transactional approach to hiring; bench strength; best practices; and ways the approach has changed in the last few years.
“…Staff augmentation is definitely helping our clients navigate the new world of how they are operating with their full-time employees, but still maintaining, keeping the lights on, keeping projects moving forward in IT..” – Loretta Leniuk, Charter, Director, Staff Augmentation
This is the last of four Charter Engage: Know IT podcasts set to be released weekly in October.
· Week 1 - Charter’s Business Transformation Roadshow: A Practical Approach to Business Transformation
· Week 2 - Cybersecurity Awareness Featuring Jason Maynard
· Week 3 - Charter's Cybersecurity Best Practices
· Week 4 - IT Staff Smarts: The Augmentation Approach
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Let Charter help drive your business outcomes Forward, Together. -
Charter's Cybersecurity Best Practices
October is Cybersecurity Awareness Month, and this podcast discusses best practices and how to plan and execute a cybersecurity strategy that protects the people, your assets, and the devices of your organizations.
Get to know our contributors: Ronnie Scott, our Chief Technology Officer, Krisann McDonnell, Charter’s Security Practice Lead, Josh Patton, our Principal Architect – Security, and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they have a roundtable discussion touching on having good cybersecurity process for your organization; foundational framework pillars to rely on; how to put strategies in place; and issues around cyber insurance.
“It does take a machine to be able to catch a machine, and a human to be able to catch a human.”
- Krisann McDonnell, Charter, Security Practice Lead
This is the third of four Charter Engage: Know IT podcasts set to be released weekly in October.
· Week 1 - Charter’s Business Transformation Roadshow: A Practical Approach to Business Transformation
· Week 2 - Cybersecurity Awareness Featuring Jason Maynard
· Week 3 - Charter's Cybersecurity Best Practices
· Week 4 - IT Staff Smarts: The Augmentation Approach
💙 Leave a Rating and Review on Apple Podcasts
Let Charter help drive your business outcomes Forward, Together.