Check-In with Bryan

Bryan Fish

Welcome to Check-In with Bryan, your essential podcast for staying ahead in the dynamic world of hospitality. Hosted by Bryan Fish, CEO of Reliance Hospitality and a highly sought-after keynote speaker, this podcast dives deep into the strategic insights, evolving trends, and transformative ideas driving the hospitality and travel industries forward.    Drawing from Bryan’s extensive background in hospitality management, strategic planning, and business innovation, each episode features compelling discussions with influential industry leaders, hotel executives, investors, asset managers, and expert consultants. You’ll gain valuable insights into operational excellence, market developments, investment opportunities, asset optimization strategies, and relevant travel news influencing the hospitality landscape.   Designed specifically for hotel owners, operators, hospitality investors, travel professionals, and industry leaders, Check-In with Bryan empowers listeners to elevate their business strategies, harness industry-leading insights, and navigate the ever-evolving intersection of hospitality and travel.    Stay informed, inspired, and ahead of the competition with Bryan Fish and Reliance Hospitality.

  1. What It’s Like Having Your Virgin Voyage Planned

    4월 29일

    What It’s Like Having Your Virgin Voyage Planned

    What does it actually feel like to take a trip where everything is planned for you? This week on Check-In with Bryan, we’re coming to you aboard the Scarlet Lady with Lara Eurdolian, Belle Baskt, and Melissa & Skye Neumann to break down their full Caribbean experience—this time planned entirely by Destinations by Reliance. From the moment they left home to the moment they stepped back off the ship, every detail of this trip was handled—from flights and transportation to onboard reservations, excursions in Key West and Bimini, and everything in between. The result? A completely different way to travel. Instead of stressing over logistics, the group was able to fully immerse themselves in the experience—leaning into spontaneity, enjoying curated recommendations, and having a dedicated concierge available 24/7 to handle anything that came up along the way. In this episode, they share their honest, unfiltered experience of what it’s like to: Travel without planning every detail yourselfExperience a Virgin Voyages cruise through a fully curated itineraryBalance spontaneity with structureEnjoy high-level service without the usual travel headachesThey also dive into the moments that made the trip unforgettable—from Scarlet Night and late-night karaoke to exploring Key West, discovering Bimini, and experiencing the energy that makes Virgin Voyages stand out. And perhaps most importantly, they reflect on what changed when they were able to truly be present—thanks to having every moving piece handled for them.  #VirginVoyages #LuxuryTravel #TravelPlanning #DestinationsByReliance #CheckInWithBryan In this episode, you’ll learn: What it’s like to have your entire trip planned for youHow Destinations by Reliance creates a seamless travel experienceWhy concierge-level service changes how you travelThe real difference between DIY travel and curated itinerariesHighlights from Virgin Voyages, Key West, and BiminiAbout the Show: Check-In with Bryan is hosted by Bryan Fish, CEO of Reliance Hospitality, featuring conversations with leaders, creators, and operators shaping the future of hospitality, travel, and business. Credits: This show is a production of RH Media Productions. Executive Producer: Tyler Alexander Disclaimer: The views and opinions expressed in this episode are those of the hosts and guests and do not necessarily reflect the position of Reliance Hospitality Global Limited Co., its affiliates, or subsidiaries. All content is provided for informational and entertainment purposes only and should not be interpreted as professional legal, financial, or investment advice. Always consult a qualified professional before making decisions regarding your business. #VirginVoyages #LuxuryTravel #TravelPlanning #DestinationsByReliance #CheckInWithBryan

    22분
  2. The Big A.I. Opportunity Hotels Are Missing

    4월 23일

    The Big A.I. Opportunity Hotels Are Missing

    Hospitality brands have more guest data than ever before — but most still are not using it to create truly personalized experiences. In this episode of Check-In with Bryan, Bryan sits down with Billy FisCher of Very Good Ventures at the Digital Transformation Summit in Arlington, Texas, to talk about where AI is actually headed in hospitality, why so many brands are stuck with stale digital experiences, and what operators should be doing right now to prepare for the next wave of innovation. Billy breaks down the disconnect between massive data warehouses and the actual guest experience, explaining why many hotel, travel, and restaurant brands have built powerful systems without creating meaningful personalization. The conversation also dives into the rise of generative AI, how customer expectations are changing, where brands should start experimenting, and why the smartest operators should focus on solving one friction point at a time instead of chasing hype. They also explore: Why hotel and travel digital experiences have started to feel staleHow AI could become the bridge between data and real-time personalizationWhat hospitality brands are getting wrong about implementationWhy operators should test AI through focused guest journey touchpointsThe difference between AI hype and actual practical use casesWhether AI will replace hospitality jobs — or simply reshape themWhy apprenticeship and early-career development may be one of the biggest long-term concerns If you’re in hospitality, hotels, travel, restaurants, or digital product strategy, this conversation offers a grounded look at where AI is creating real opportunity — and where the industry still has work to do. Billy also shares insight into the work being done at Very Good Ventures and how brands can begin thinking more strategically about generative UI, digital transformation, and customer experience design. Subscribe for more conversations with the leaders shaping hospitality, travel, and business. #Hospitality #AI #DigitalTransformation #Hotels #GuestExperience

    37분
  3. Hotel Insurance Costs Are Rising—Here’s Why

    4월 7일

    Hotel Insurance Costs Are Rising—Here’s Why

    SEASON 5: Episode 1 - Insurance is one of the biggest cost pressures facing hotel owners right now — and most operators still do not fully understand why. In this episode, Bryan Fish sits down with Dan Garzella to break down what is really driving rising hotel insurance premiums, what ownership groups are getting wrong, and how better risk management can create better outcomes. Dan Garzella, Founder and CEO of The Garzella Group, shares how he went from arriving in Arizona with $500 and no plan to building a major portfolio of insurance-related companies with billions in insured value across the United States. In this episode, we cover: •Why commercial property and hotel insurance premiums have surged in recent years •How inflation, reinsurance, and market conditions impact hospitality insurance costs •Common mistakes hotel owners make when filing claims or structuring coverage •Why risk management, loss prevention, and operational discipline matter more than ever •How the right broker relationship can directly affect your insurance strategy and long-term cost Dan also explains why hospitality remains a uniquely challenging asset class for insurers, what hotel owners should communicate before renewal, and how to avoid working against yourself when shopping the market. If you are a hotel owner, operator, developer, or hospitality executive trying to better understand insurance, commercial property risk, underwriting, and renewal strategy, this conversation is packed with practical insight. #Hospitality #HotelInsurance #HotelDevelopment #CommercialRealEstate #CheckInWithBryan

    52분
  4. Lessons, Leadership, and the Future of Hospitality | 2025 Highlights

    2025. 12. 31.

    Lessons, Leadership, and the Future of Hospitality | 2025 Highlights

    As we close out the year, this special episode of Check-In with Bryan is a moment to pause, reflect, and say thank you. This episode is a curated recap of some of the most impactful moments, insights, and ideas shared on the podcast throughout 2025 — a year filled with thoughtful conversations around leadership, growth, brand, culture, and the evolving business of hospitality. First and foremost, we want to extend a sincere thank you to everyone who has listened, shared episodes, reached out, and stayed with us throughout the year. Whether you’ve been with us since the beginning or discovered the show somewhere along the way, your support is what allows these conversations to continue. Throughout this recap, you’ll hear highlights from conversations with industry leaders including Scott Clary, Sarah Dandashy, Scott Eddy, Jenn Parks, Tom Busch, Ryan Rivett, and Ryan Bodine — each offering unique perspectives on what it takes to build meaningful, resilient, and forward-thinking hospitality brands. Whether you’re heading into the new year looking for inspiration, clarity, validation, or simply a reminder of why this industry is so special, this episode is designed to carry you into 2026 with intention and momentum. We’re incredibly excited to continue bringing you thoughtful conversations, real-world insights, and diverse voices from across hospitality in the year ahead. Thank you for being part of this journey — and here’s to what’s next. #HospitalityLeadership #HotelIndustry #HospitalityPodcast #HospitalityProfessionals #HotelDevelopment

    20분
  5. Inside Hotel Development: Brands, Trust, and Market Reality with Tom Busch

    2025. 12. 16.

    Inside Hotel Development: Brands, Trust, and Market Reality with Tom Busch

    Hotel development isn’t just about picking a brand. It’s about relationships, market truth, and knowing when to say no. In this episode of Check-In with Bryan, Bryan Fish sits down with Tom Busch, a seasoned hotel development executive with decades of experience across major hospitality brands. Tom shares an unfiltered look at how hotel deals really get done—from franchise selection and site viability to owner expectations, lender confidence, and navigating economic cycles. This conversation goes deep into the realities behind hotel development decisions and why long-term success depends on honesty, experience, and trust. In this episode, we cover: How relationships drive hotel development more than brand namesWhy not every project should move forward—and who needs to say itThe role brands play in financing, risk reduction, and performanceMarket cycles, overbuilding vs. “under-demolishing,” and timing projects rightWhy owners, guests, and brands often want different thingsThe real cost of bad assumptions in hotel design, location, and positioningIf you’re a hotel owner, developer, operator, or investor—or considering entering hospitality—this episode offers a grounded, real-world perspective you won’t hear in a pitch deck. Subscribe for more conversations with leaders shaping the future of hospitality, travel, and real estate. #HospitalityLeadership #HotelDevelopment #HospitalityIndustry #HotelInvestment #CheckInWithBryan

    1시간 1분

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Welcome to Check-In with Bryan, your essential podcast for staying ahead in the dynamic world of hospitality. Hosted by Bryan Fish, CEO of Reliance Hospitality and a highly sought-after keynote speaker, this podcast dives deep into the strategic insights, evolving trends, and transformative ideas driving the hospitality and travel industries forward.    Drawing from Bryan’s extensive background in hospitality management, strategic planning, and business innovation, each episode features compelling discussions with influential industry leaders, hotel executives, investors, asset managers, and expert consultants. You’ll gain valuable insights into operational excellence, market developments, investment opportunities, asset optimization strategies, and relevant travel news influencing the hospitality landscape.   Designed specifically for hotel owners, operators, hospitality investors, travel professionals, and industry leaders, Check-In with Bryan empowers listeners to elevate their business strategies, harness industry-leading insights, and navigate the ever-evolving intersection of hospitality and travel.    Stay informed, inspired, and ahead of the competition with Bryan Fish and Reliance Hospitality.