Cirrius Talk

Cirrius Solutions

Cirrius Talk is a practical, no-fluff podcast from Cirrius Solutions, hosted by Greg Banks, for leaders, consultants, and practitioners who want real outcomes, not buzzwords. The show runs three series.Cirrius Talk: Salesforce at Scale. Strategy, architecture, implementation lessons, and change management from the people doing the work.Cirrius Talk: Agentic AI. Hands-on looks at AI agents and what it takes to put them to work, with Tim Harting (COO, Cirrius Solutions) and Gavin Franklin (Head of Custom Development, Cirrius Solutions).Cirrius Talk: The Military Minute. Stories from veterans, military spouses, and the organizations and employers serving them, with resources you can put to use.Expect candid conversations and field-tested lessons you can apply right away.Subscribe for practical AI and Salesforce guidance, real customer stories, career insight, and a community that has your back.Questions or partnership inquiries? Email cirriustalk@cirriussolutions.com

  1. 11h ago

    [Ep 079] Lisa Malmanger - From Army Sergeant to Salesforce Solution Architect

    Every Salesforce org carries technical debt, and most teams only notice it when a release slips or the dev team gets nervous about hitting deploy. 𝗟𝗶𝘀𝗮 𝗠𝗮𝗹𝗺𝗮𝗻𝗴𝗲𝗿, senior principal consultant at 𝗘𝗻𝗮𝗯𝗹𝗲𝗱 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 and a 10-year U.S. Army veteran, joins Greg Banks on 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 to turn military planning discipline into a practical playbook for inherited orgs, stakeholder decisions, and paying debt down one sprint at a time. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How to log technical debt as you work, review it with the client, and fold cleanup into every sprint instead of waiting for a stop-the-presses project that never gets fundedWhy you read commander’s intent before critiquing an org you did not build. 𝑻𝒉𝒆𝒓𝒆 𝒎𝒊𝒈𝒉𝒕 𝒃𝒆 𝒂 𝒑𝒆𝒓𝒇𝒆𝒄𝒕𝒍𝒚 𝒈𝒐𝒐𝒅 𝒓𝒆𝒂𝒔𝒐𝒏 𝒘𝒉𝒚 𝒕𝒉𝒆𝒚 𝒘𝒆𝒏𝒕 𝒘𝒊𝒕𝒉 𝑨𝒑𝒆𝒙 𝒂𝒏𝒅 𝒏𝒐𝒕 𝒂 𝒇𝒍𝒐𝒘 𝒂𝒕 𝒕𝒉𝒆 𝒕𝒊𝒎𝒆.How to translate debt into cost, timeline, and risk so leadership gives it a line in the budget 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Salesforce admins, architects, and consultants who inherit orgs they did not build, and delivery leads who need the business to take technical debt seriously. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗟𝗶𝘀𝗮 𝗠𝗮𝗹𝗺𝗮𝗻𝗴𝗲𝗿 is a senior principal consultant at Enabled Analytics who has been building on Salesforce since 2011, holds certifications including System Architect, AI Specialist, and Data Cloud, and spent nearly four years as a senior solution architect at Booz Allen Hamilton guiding government enterprise clients. She served 10 years in the U.S. Army, deployed to Bosnia, separated as a sergeant, and later rolled out CRM to more than 3,000 users at Fort Knox as an Army civilian IT specialist. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Listen now, then connect with Lisa on LinkedIn and tell her which piece of technical debt you are tackling first. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: 𝗟𝗶𝘀𝗮 𝗠𝗮𝗹𝗺𝗮𝗻𝗴𝗲𝗿 on LinkedIn Dreamforce talk  Debt Due Newsletter - Part 1 Debt Due Newsletter - Part 2 Debt Due Newsletter - Part 3 Debt Due Newsletter - Part 4 Debt Due Newsletter - Part 5 Enabled Analytics Related episode: Tackling Technical Debt Before It Tackles You Related episode: From Accidental Admin to Salesforce Evangelist with Mike Gerholdt Related episode: Priscilla Román, How an ESL Teacher Became a Lead Solution Engineer Greg Banks on LinkedIn Jason Fowler Music Cirrius Solutions Salesforce at Scale Episodes Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 079] Lisa Malmanger - From Army Sergeant to Salesforce Solution Architect

  2. Oct 9

    [Ep 078] Jev vs LLMs: Decisions in Milliseconds for 4 Cents per Million Tokens

    Every agentic pipeline is full of small yes-or-no and which-bucket decisions, and running each one through a large language model costs seconds and real money at scale. 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 of Cirrius Solutions break down Jev, the new “System One” model from TypeSafe AI that makes those decisions in milliseconds for about four cents per million input tokens. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why Jev is a different kind of model, trained with RLCD (reinforcement learning for calibrated decisions), and why it works alongside an LLM rather than replacing itThe three decision primitives: choose one option from a set, score against up to ten levels, or answer a yes/no question, each with a confidence score you can set thresholds onWhere it pays off first: content moderation, case and email routing, sentiment triage, model routing, and risk-checking the commands an agent asks to run𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Engineering leaders, architects, and platform teams who have hit the cost or latency wall when scaling an agentic workflow from one account to thousands. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 is COO of Cirrius Solutions and spent the weekend running Jev against his own classification workloads, where several hours of testing landed at a total of about four cents versus the five to eight dollars he would have expected from an LLM. 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 is Head of Custom Development at Cirrius Solutions and describes Jev as 𝒂𝒍𝒎𝒐𝒔𝒕 𝒍𝒊𝒌𝒆 𝒂 𝒍𝒐𝒈𝒊𝒄 𝒈𝒂𝒕𝒆 inside the agentic operating system the team has been building for enterprise clients. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: If you want to talk through where a fast, cheap decision layer fits in your own agent pipeline, reach out to the Cirrius Solutions team. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Related episode: Agentic OS Explained: 4 Pillars That Keep Your AI Agent Sharp Episode Artifact TypeSafe AI (Jev) Tim Harting on LinkedIn Gavin Franklin on LinkedIn Greg Banks on LinkedIn Jason Fowler Music Cirrius Solutions Agentic AI Episodes Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 078] Jev vs LLMs: Decisions in Milliseconds for 4 Cents per Million Tokens

  3. Oct 8

    [Ep 077] If Not Me, Then Who? Inside the Travis Manion Foundation

    Twenty-seven years as a military spouse and twenty-nine homes teach you that the hard seasons are the ones that shape you, and that nobody gets through them alone. 𝗖𝗵𝗮𝗿𝗹𝗲𝗻𝗲 𝗠𝗶𝘀𝗲𝗹𝗶, Senior Director of Chapter Operations at the 𝗧𝗿𝗮𝘃𝗶𝘀 𝗠𝗮𝗻𝗶𝗼𝗻 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻, explains how a family’s loss in 2007 grew into a nationwide movement of veterans and families of the fallen mentoring youth and serving their communities. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How Character Does Matter puts veteran mentors in front of youth to teach character rather than recruit, and why it remains TMF’s flagship programHow over 50 chapter communities grow from a single service project, and where the 9/11 Heroes Run, Manion WOD, Honor Project, and Service Expeditions fitWhy Charlene launched the first Nonprofit Leadership Alliance military spouse cohort, and what employers miss when they overlook military spouses 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Veterans and families of the fallen looking for a place to keep serving, military spouses in the middle of the journey, and the employers and community members who want to understand what this population brings. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗖𝗵𝗮𝗿𝗹𝗲𝗻𝗲 𝗠𝗶𝘀𝗲𝗹𝗶 is Senior Director of Chapter Operations at the Travis Manion Foundation, supporting the veterans and families of the fallen who lead TMF’s over 50 chapter communities across the country. She has been military connected her entire life: an Air Force kid, sister to two Army officers, a military spouse for 27 years, and now the mother of two soldiers serving in the U.S. Army. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Visit the Travis Manion Foundation website to find your local chapter, register for a 9/11 Heroes Run, or start with a single service project, and sit with the question Charlene lives by: 𝒊𝒇 𝒏𝒐𝒕 𝒎𝒆, 𝒕𝒉𝒆𝒏 𝒘𝒉𝒐? 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Charlene Miseli on LinkedIn Travis Manion Foundation Greg Banks on LinkedIn Jason Fowler Music Cirrius Solutions - Use this link to find a curated list of resources we promote based on first-hand experience. The Military Minute Episodes Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 077] If Not Me, Then Who? Inside the Travis Manion Foundation

  4. Oct 2

    [Ep 076] Priscilla Román - From ESL Teacher to Lead Solution Engineer

    Remote duty stations, four deployments, a school system that could not always use your certification, and a resume that reads like a map of the world: that is the starting point for a lot of military spouses looking at a Salesforce career. 𝗣𝗿𝗶𝘀𝗰𝗶𝗹𝗹𝗮 𝗥𝗼𝗺á𝗻, Lead Solution Engineer at Salesforce, sits down with Greg Banks on 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 to show how she turned 26 years of Army life into a technical career serving federal defense customers, and how the 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 community carried her there. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How a Family Readiness Group, a housing council, and an ESOL classroom become STAR-format resume entries that a hiring manager can readWhat a lead solution engineer actually does for federal defense customers, from discovery to demo to the technical winWhy Priscilla says agentic engineering made her a sharper solution engineer instead of replacing her: 𝒅𝒐𝒏’𝒕 𝒃𝒆 𝒔𝒄𝒂𝒓𝒆𝒅 𝒐𝒇 𝒊𝒕, 𝒆𝒎𝒃𝒓𝒂𝒄𝒆 𝒊𝒕 𝒃𝒆𝒄𝒂𝒖𝒔𝒆 𝒊𝒕 𝒎𝒂𝒌𝒆𝒔 𝒚𝒐𝒖 𝒔𝒕𝒓𝒐𝒏𝒈𝒆𝒓 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Military spouses and veterans weighing a Salesforce career, admins and consultants who want to understand how Salesforce solution engineers work with partners, and anyone with a non-traditional resume trying to translate it into tech. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗣𝗿𝗶𝘀𝗰𝗶𝗹𝗹𝗮 𝗥𝗼𝗺á𝗻 is a Lead Solution Engineer at Salesforce supporting global public sector, specifically federal defense customers, and serves as VetForce DMV hub president. She is an Army spouse of 26 years, a former DoDEA ESOL teacher across 12 years of on-and-off service, and holds Salesforce, Slack, and Anthropic certifications on top of scrum master, Google PM, and Lean Six Sigma Yellow Belt credentials. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: If you are building a Salesforce career from a resume that does not fit the template, share this episode with someone who needs to hear that no on-ramp into this ecosystem looks the same. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Priscilla Román on LinkedIn Salesforce Military Hiring Our Heroes Military Trailblazer Office Hours Bill Kuehler (Host of MTOH) on LinkedIn Greg Banks on LinkedIn Jason Fowler Music Cirrius Solutions Salesforce at Scale Episodes Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 076] Priscilla Román - From ESL Teacher to Lead Solution Engineer

  5. Sep 25

    [Ep 075] The Artifact Ladder: 5 Tiers From PowerPoint to Full AI-Built Apps

    Your team is generating more with AI than ever, and most of it still lands in a slide deck or a long email that nobody has time to read. Cirrius Solutions COO 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and Head of Custom Development 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 lay out 𝗧𝗵𝗲 𝗔𝗿𝘁𝗶𝗳𝗮𝗰𝘁 𝗟𝗮𝗱𝗱𝗲𝗿, five tiers for sharing AI-built work, from a plain Excel sheet to a full application with its own database, and the use case that fits each rung. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Where each of the five tiers fits: native Office files, static HTML, a public hosted page, an access-controlled site, and a full application with a backendWhy agents produce richer output for fewer tokens in HTML than in PowerPoint or Word, and why Tim now builds most documents in HTML and saves them to PDFHow collaboration changes once an artifact is hosted: GitHub branching for internal teams, and a backend database capturing client input at the application layer 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Technology executives, engineering leaders, and consultants deciding how AI-generated work gets shared, versioned, and governed. Also anyone who has lost an afternoon making fonts match across forty slides. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 is COO of Cirrius Solutions, a former Army infantry officer who has built more than his share of PowerPoint decks in the military and in business, and who calls the shift to AI-built artifacts one of the biggest benefits AI can offer. 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 is Head of Custom Development at Cirrius Solutions, pulled the Artifact Ladder together, and makes the case that 𝒕𝒉𝒊𝒔 𝒕𝒊𝒆𝒓 𝒇𝒊𝒗𝒆 𝒊𝒔 𝒈𝒐𝒊𝒏𝒈 𝒕𝒐 𝒃𝒆 𝒕𝒉𝒆 𝒏𝒆𝒙𝒕 𝒎𝒂𝒋𝒐𝒓 𝒎𝒊𝒍𝒆𝒔𝒕𝒐𝒏𝒆 𝒇𝒐𝒓 𝒉𝒐𝒘 𝑨𝑰 𝒊𝒔 𝒖𝒔𝒆𝒅 𝒘𝒊𝒕𝒉𝒊𝒏 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔𝒆𝒔. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Listen, then put the artifact you are building this week on the ladder and decide which rung it has actually earned. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Tim Harting on LinkedIn Gavin Franklin on LinkedIn The Ladder Companion Artifact  Greg Banks on LinkedIn Jason Fowler Music Cirrius Solutions Agentic AI Episodes Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 075] The Artifact Ladder: 5 Tiers From PowerPoint to Full AI-Built Apps

  6. Sep 24

    [Ep 074] Micron’s $100 Billion Plant Needs Veterans and Training Starts Now

    Semiconductor manufacturing is coming back to American soil, and the single largest private investment in New York State history needs skilled people to make it real. Greg Banks sits down with 𝗗𝗮𝗮’𝗶𝘆𝗮𝗵 𝗦𝗮𝗹𝗮𝗮𝗺, 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗼𝗲𝗻𝗲𝗰𝗸, and 𝗟𝘆𝗻𝘀𝗲𝘆 𝗥𝗶𝗳𝗳𝗹𝗲 of the D’Aniello Institute for Veterans and Military Families (IVMF) at Syracuse University to map out how veterans and military spouses can step into those careers, starting now. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: What a fab actually is, and why rebuilding domestic chip capacity matters when the US share of semiconductor manufacturing has fallen from about 40 percent in the 1990s to about 12 percent todayWhy military talent fits this industry, with about 67,000 technician and engineer roles projected to go unfilled by 2030 (Semiconductor Industry Association)The scale behind it: global semiconductor sales reached $795.6 billion in 2025 and are projected to reach $1.5 trillion in 2026 (Semiconductor Industry Association)How the free 𝗦𝗲𝗺𝗶𝗰𝗼𝗻𝗱𝘂𝗰𝘁𝗼𝗿 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻𝘀 course, six modules, online and asynchronous, works as a low-commitment litmus test, with over 1,200 enrolled and enrollment up 110 percent since January 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Veterans, transitioning service members, military spouses, and National Guard and Reserve members exploring what comes after the uniform, plus the employers, families, and advocates who support them. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗗𝗮𝗮’𝗶𝘆𝗮𝗵 𝗦𝗮𝗹𝗮𝗮𝗺 is the Career Preparation Program Manager for the Micron Project at IVMF, connecting military-connected talent to a partnership backed by Micron’s $3 million investment, now just shy of three years old. 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗼𝗲𝗻𝗲𝗰𝗸, Director of Strategic Initiatives and Partnerships, has spent 14 years at the institute, whose employment programs show an 82 percent six-month retention rate. 𝗟𝘆𝗻𝘀𝗲𝘆 𝗥𝗶𝗳𝗳𝗹𝗲, Executive Director of Marketing and Communication, leads the effort to connect military families to IVMF’s programs from 18 physical locations serving 65 military communities, plus a global online model. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: If you or someone you love is transitioning out of the military, take the free Semiconductor Foundations course and see if this industry is your next mission. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Daa’iyah Salaam on LinkedInMichael Schoeneck on LinkedInLynsey Riffle on LinkedInD’Aniello Institute for Veterans and Military Families (IVMF)Semiconductor Foundations courseSIA 2026 State of the Semiconductor IndustryGreg Banks on LinkedInJason Fowler MusicCirrius Solutions: https://cirriussolutions.com/podcast (Use this link to find a curated list of resources we promote based on first-hand experience.)The Military Minute EpisodesAny Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 074] Micron’s $100 Billion Plant Needs Veterans and Training Starts Now

  7. Sep 10

    [Ep 073] Robert Irvine Foundation: How a Wounded Army Ranger Found His Next Mission

    When the life you built is taken in a single morning, finding a reason to keep going becomes the real fight. 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗹𝗶𝘁𝘇, Vice President of Outreach at the Robert Irvine Foundation, shares how he survived the worst day of his life and now helps other veterans through theirs. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How the Foundation’s three pillars of food, wellness, and community drive Breaking Bread with Heroes, the Mission: VetFit fitness pilot, and Reuniting the BraveWhy the Face the Fight coalition, focused on veteran suicide prevention, trades the phrase “crisis response planning” for “bad day plans” veterans will actually makeWhat moved Michael’s recovery from hopelessness toward purpose, from his first prosthetic to returning to Iraq with Operation Proper Exit 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Veterans and military families working through recovery, transition, or loss, and the supporters, employers, and communities who stand with them. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗹𝗶𝘁𝘇 enlisted in the U.S. Army in 1996 and served 14 years as an infantryman and Army Ranger, rising from rifleman to platoon sergeant. An IED explosion in Iraq in February 2007 left him with burns over roughly 85 percent of his body and cost him both arms; more than 100 surgeries later, he leads outreach for the Robert Irvine Foundation. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Share this episode with a veteran who needs to hear Michael’s charge: 𝑮𝒐 𝒊𝒎𝒑𝒂𝒄𝒕 𝒔𝒐𝒎𝒆𝒃𝒐𝒅𝒚’𝒔 𝒍𝒊𝒇𝒆. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Michael Schlitz on LinkedInRobert Irvine FoundationGallant FewRelated episode: Inside the Robert Irvine Foundation: One Marine’s MissionGreg Banks on LinkedInJason Fowler MusicCirrius Solutions (use this link to find a curated list of resources we promote based on first-hand experience)The Military Minute EpisodesAny Questions: Reach out to us at CirriusTalk@cirriussolutions.com In memoriam Cpl. Lorne E. Henry Jr., driver Sgt. Richard A. Soukenka, gunner Spc. Jonathan D. Cadavero, medic Killed in action February 27, 2007, when their vehicle struck an IED northwest of Yusufiyah, Iraq.  2nd Brigade Special Troops Battalion, 10th Mountain Division.

    [Ep 073] Robert Irvine Foundation: How a Wounded Army Ranger Found His Next Mission

  8. Sep 4

    [Ep 072] From Salesforce Customer to Salesforce Consultant: Lessons From Both Sides

    Most Salesforce projects that go sideways were already in trouble before anyone configured a single object: the discovery that got skipped, the stakeholders who never got the hours, the exceptions nobody thought to mention. 𝗠𝗮𝘁𝘁 𝗢𝗲𝘀𝘁𝗲𝗿𝗹𝗲𝗶𝗻 of Cirrius Solutions has lived both sides of that story, first owning a Salesforce build as the client and now delivering them as a consultant, and he joins 𝗚𝗿𝗲𝗴 𝗕𝗮𝗻𝗸𝘀 and 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 to walk through the lessons that only show up in hindsight. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why a paid exploratory discovery earns its keep even when the only output is a plan, and why “lift and shift” rarely survives a platform change (𝒚𝒐𝒖 𝒃𝒆𝒕𝒕𝒆𝒓 𝒎𝒂𝒌𝒆 𝒔𝒖𝒓𝒆 𝒚𝒐𝒖 𝒃𝒓𝒊𝒏𝒈 𝒕𝒉𝒆 𝒘𝒉𝒐𝒍𝒆 𝒕𝒉𝒊𝒏𝒈)What stakeholder buy-in actually costs when you measure it in calendar time instead of enthusiasm, and what leadership has to put in place so a project team can unblock its subject matter expertsWhen a proof of concept beats a minimum viable product, and why walking a consultant through your worst week tells them more than your smoothest one 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: IT and digital transformation leaders about to fund a Salesforce implementation, and the business SMEs, admins, and delivery leads who will carry it. Especially useful if your operation still runs on a desktop full of spreadsheet shortcuts. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗠𝗮𝘁𝘁 𝗢𝗲𝘀𝘁𝗲𝗿𝗹𝗲𝗶𝗻 is a consultant at Cirrius Solutions who came to Salesforce from a full stack development background in the home services and construction industry, where he ran web development, back end systems, databases, security, and networking for a smaller enterprise. He has been through an implementation from the client side and now delivers them from the partner side, and he is joined by recurring panelist 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 of Cirrius Solutions. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Subscribe to 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 and send this one to whoever is scoping your next platform project. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: Al Huerta on LinkedInMatt Oesterlein on LinkedInGreg Banks on LinkedInJason Fowler MusicCirrius SolutionsSalesforce at Scale EpisodesAny Questions: Reach out to us at CirriusTalk@cirriussolutions.com

    [Ep 072] From Salesforce Customer to Salesforce Consultant: Lessons From Both Sides
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About

Cirrius Talk is a practical, no-fluff podcast from Cirrius Solutions, hosted by Greg Banks, for leaders, consultants, and practitioners who want real outcomes, not buzzwords. The show runs three series.Cirrius Talk: Salesforce at Scale. Strategy, architecture, implementation lessons, and change management from the people doing the work.Cirrius Talk: Agentic AI. Hands-on looks at AI agents and what it takes to put them to work, with Tim Harting (COO, Cirrius Solutions) and Gavin Franklin (Head of Custom Development, Cirrius Solutions).Cirrius Talk: The Military Minute. Stories from veterans, military spouses, and the organizations and employers serving them, with resources you can put to use.Expect candid conversations and field-tested lessons you can apply right away.Subscribe for practical AI and Salesforce guidance, real customer stories, career insight, and a community that has your back.Questions or partnership inquiries? Email cirriustalk@cirriussolutions.com

Information

  • Creator
    Cirrius Solutions
  • Years Active
    2025 - 2026
  • Episodes
    79
  • Rating
    Clean
  • Copyright
    © 2026 Cirrius Talk
  • Show Website
    Cirrius Talk