CLMRX16: Data-Driven Decision-Making in Legal Operations with Laurie Ehrlich

In this conversation, Laurie Ehrlich shares her journey in the legal operations field and her experience implementing technology in the contracting process.  Laurie also discusses the development of playbooks and the use of data to drive decision-making and process improvement. She highlights the need for tools that can extract relevant information from contracts and streamline the contract review process. Overall, Laurie's approach is focused on efficiency, automation,and data-driven decision-making. Laurie discusses her experience with data-driven legal operations and the importance of using data to tell a story and make informed decisions. 

Chapters

00:00 Introduction and Background

01:30 Laurie's Career Journey

03:17 Transition to Legal Operations and Process Improvement

08:14 Importance of Playbooks and Process Documentation

14:58 Translating Contracts and Operationalizing Agreements

21:35 The Value of Playbooks in CLM Implementation

28:25 Reducing Task Switching and Streamlining Contract Review

33:53 Data-Driven Decision-Making and KPIs

35:58 The Power of Data in Legal Operations

38:03 Improving Contract Processes with Data

40:11 Data-Driven Security Breach Response

46:10 Selecting the Right CLM Tool

01:00:38 Empowering Legal Professionals with Technology

For more great lessons from the field, and all the CLM content, connect with us here: 

• The CLM Rx Book
• The CLM Rx YouTube Channel
• The CLM Rx LinkedIn
• Kami Paulsen LinkedIn
• Laurie Ehrlich LinkedIn

If you implement Contract Lifecycle Management Software ("CLM"), have purchased CLM, are considering purchasing CLM, or expanding your existing CLM footprint, this channel is for you! Kami speaks to CLM practitioners, CLM Vendors, and visionaries on the most pressing topics in the space. She shares practical advice based on her 15 years implementing various CLM software tools for organizations of all sizes, in every vertical.