Coffee Isn't Lunch Maddi Cook & Hayley Jepson
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- Business
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Welcome to Coffee Isn't Lunch, the weekly podcast for ambitious hair and beauty professionals alike by your hosts Hayley Jepson and Maddi Cook. Hayley, aka The Resilient Hairdresser, is a former hairdresser and psychotherapist and now coach and educator. She is leading the industry out of burnout and into better mental health. And Maddi, aka Boss Your Salon - if you've ever asked anyone online about pricing, her name's probably come up. She's here to pull back the curtain on business strategy and help you get paid. And together, we're obsessed with ridding the industry of old school harmful hustle culture while cutting through the toxic positivity B.S.
Every Monday, we release a brand new episode bringing you industry hot takes actionable tips and plenty of real talk. So whether you're new to the industry or this isn't your first rodeo, we're here to help you build the business you deserve without burning out along the way. Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
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31. Salon Smart: Loneliness
Inspired by a talk by Monica Teodoro from L'Oréal, we're sharing our thoughts on ways to make the salon a buzzing hub of genuine connection.
Find out why a natter with your clients isn't just fab for your business—it's a brilliant remedy for loneliness too! Plus we need to remember that while our interactions with clients can be fulfilling, they should not be our only source of personal connection.
And let's not forget the cherry on top: self-care! While a good chat at work is lovely, it's just the start of the journey. So, grab a cuppa and join us as we discuss how to feel a bit more connected in and out of the salon.
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
CONNECT WITH US:
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
SHOW SOME LOVE
Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode! -
30. Million Dollar Deals, Making it Work as a Parent, and channelling Beyoncé... In Conversation with Jose Bryce Smith, Founder of O&M
Are you ready to dive into the world of clean beauty and discover how one woman is challenging the status quo in the male-dominated hair industry? Join us as we sit down with Jose Bryce Smith, the innovative founder of O&M hair care products.
In this episode, we hear about Jose's journey, discussing her challenges, including her father's cancer battle that inspired her dedication to clean products, and the surprising way she secured a million-dollar deal.
Listen in as we tackle topics like gender parity, juggling single parenthood with business, and Jose's ingenious financial manoeuvres amidst her divorce. Don't miss this inspiring conversation, hit play now!
CONNECT WITH JOSE:
Instagram @originalqueeni
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
CONNECT WITH US:
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
SHOW SOME LOVE
Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode! -
29. Celebrating Milestones and Enjoying The Process
Ever feel like you're always onto the next goal without enjoying the ride? And why is it we're often waiting on others to celebrate us for our achievements? Join us in today's episode as we dig into the importance of celebrating life's journey and not just fixating on the next big thing.
We chat about creating our own little celebrations, from jazzing up everyday treats to stumbling upon those accidental traditions. Stick around as we talk about self-celebration, finding our supportive spaces, and giving ourselves a pat on the back.
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
CONNECT WITH US:
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
SHOW SOME LOVE
Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!
CONNECT WITH US:
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
SHOW SOME LOVE
Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode! -
28. The Reality of Online Education and Coaching
Are you intrigued by the hype surrounding online coaching in the hair and beauty space? Well, get ready to explore the reasons why so many of us have jumped on the education business bandwagon – and why it's been such a game-changer!
We're talking about the perks, like raking in passive income while witnessing our clients' stunning transformations. But it's not all smooth sailing – we're keeping it real and opening up about the challenges we face too.
And let's not forget the importance of keeping it genuine in our teaching, riding out the emotional rollercoaster of when to make the leap, and how the lockdown has shaken up our work lives. So, join us as we chat about the fascinating world of online coaching in the hair and beauty world.
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
CONNECT WITH US:
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
SHOW SOME LOVE
Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode! -
27. The Truth About Trolls with special guest Heather Mackenzie (AKA Glam By Heather)
Ever had that nagging worry about running into trolls online? Today's episode peels back the curtain on the world of online trolls. Today we're joined by Heather McKenzie, aka @GlambyHeather, as she bravely shares her experiences dealing with negative comments on a viral video.
Together, we explore the minds of internet trolls, emphasizing the importance of not letting their negativity dim our spirits. We also discuss the strategies we use to shield ourselves from the toxicity.
This chat is a must-listen for anyone navigating the digital realm, offering invaluable insights into the resilience needed to thrive amidst online challenges. Join us as we navigate the twists and turns of maintaining an online presence, standing strong against cyberbullying and trolling.
CONNECT WITH HEATHER:
Instagram: https://www.instagram.com/glam.by.heather/
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
CONNECT WITH US:
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
SHOW SOME LOVE
Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode! -
26. Dealing With Tricky Conversations
How do salon professionals navigate difficult discussions on politics, religion, money and personal beliefs with clients? Today we take a deep dive into the strategies we have used to maintain boundaries and steer conversations away from sensitive and potentially heated topics.
We explain how we pivot these tricky conversations to keep interactions light and debate-free, using conversational techniques to redirect discussions.
Hit play and join us as we navigate the delicate balance of keeping conversations enjoyable and respectful for everyone involved.
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
CONNECT WITH US:
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
SHOW SOME LOVE
Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!
Customer Reviews
US Nail tech with ADHD and mental health issues and really enjoying this podcast!
I just found this podcast and I really am
enjoying their conversations and I’m only a few episodes in so far. The adhd and mental health topics really resonate for me. I’m about to increase my business from very part time to fulltime and I’m curious if you’d do a podcast about business planning (I saw the future you episode but haven’t listened to it yet, so maybe this already covers that?) I’m switching from a salaried job to running my business and I want to make sure I can create a stable foundation for myself from the get go and for my future self. Thank you for this great resource. ❤️