Commonwealth’s Emerging Tech & Ideas Podcast Commonwealth

In this podcast, Karan Kashyap, Co-Founder and CEO of Posh, shares his insights on the latest developments in chatbot and generative AI and how this technology can be used to assist in building better financial security and trust.

Ben Maxim, Chief Digital Strategy & Innovation Officer at MSUFCU talks about how one of the biggest and oldest credit unions in the country is using emerging technologies to serve its wide range of customers from employees to first-time banking clients. They also talk about frameworks for making digital innovation decisions and other insights to help providers better understand and utilize technology in financial services aimed at people earning low and moderate income.

Episode One of Commonwealth's Emerging Tech & Ideas Podcast features an interview with Ravi Govindaraju, Head of Connected Banking with JPMorgan Chase & Co. The podcast includes a discussion on how large-scale providers view the opportunity and challenges of emerging technology in building relationships with their customers, responding to customer needs, and operationalizing advanced technologies, particularly those living on low and moderate income.