In our very first guest episode, hosts Christa McCourt and Erin Beavers sit down with Mandy Rivers, Founder, CEO, and Master Artist behind The Spa at Salon M and Kingwood Business Women's 2026 Woman of the Year. Mandy opens up about launching her storefront just two weeks before COVID shut the world down, why she built her business around a team-based model, and what it actually took to grow from a talented stylist into a leader who coaches a whole team. It's an honest, funny, and vulnerable conversation about building something real in the Lake Houston area and staying true to yourself while you do it. In This Episode Opening The Spa at Salon M in March 2020, two weeks before the COVID shutdown and how she kept her team paid, insured, and cared for through it Why she walked away from commission and booth rental in favor of a team-based pay model, and what that changes for both stylists and guests The guest experience, and why they say "guest," not "client", robes, lockers, signature drinks, and notes on everyone who walks in the door Evolving from stylist to coach to CEO, and why getting coached herself changed the way she leads The full range of services that set the spa apart: hair, skin, massage, lash, brow, and wellness, plus their new peptide offerings for full-body wellness Her protégé program and the systems she built to train and grow new talent Real talk on her past and how it shaped her, family, work-life balance, and burnout Resilience through adversity, and the mindset that drives how she leads: "better me to better my team" Who This Episode Is For Ambitious, busy, family-focused women. Especially anyone in beauty, wellness, or business who's ready to grow without the fluff, and who's tired of feeling like they have to figure it all out alone. Episode Quote "You can have a work-life balance, but there also has to be a health and wellness piece to that." - Mandy Rivers About Mandy Rivers Mandy is the Founder, CEO, and Master Artist behind The Spa at Salon M, serving guests across the Lake Houston area. With more than 20 years in the beauty industry, she is passionate about personalized guest care, team coaching, leadership development, and helping women feel confident in every season of life. Through her podcast, Mandy shares honest conversations and practical insight around beauty, wellness, business, leadership, family, and personal growth. Recognition: KBW White Linen Night · Kingwood Business Women Woman of the Year (2026) · Best of the Best (2024, 2025, 2026) · Cream of the Crop (2024, 2025, 2026) Connect with The Spa at Salon M Website: www.thespa-salonm.com Instagram: @TheSpaSalonM Facebook: facebook.com/TheSpaSalonM Thank You to Our Sponsors The Intuitive Beavers Agency theintuitivebeaversagency.com Houston Studio houstonstudio.com Learn more about becoming a sponsor here: kingwoodbusinesswomen.org/company-she-keeps-podcast About the Podcast and Hosts Brought to you by Kingwood Business Women and hosted by Christa McCourt and Erin Beavers, Company She Keeps Podcast features honest conversations with the women building businesses and communities across the Lake Houston area. Subscribe so you don't miss an episode. Connect with Christa McCourt and Houston Studio: houstonstudio.com instagram.com/houstonstudio_ Connect with Erin Beavers and The Intuitive Beavers Agency: theintuitivebeaversagency.com instagram.com/iam.erinbeavers Connect with Kingwood Business Women: kingwoodbusinesswomen.org facebook.com/groups/kbwcommunity instagram.com/kingwoodbusinesswomen linkedin.com/company/kingwoodbusinesswomen kingwoodbusinesswomen.org/company-she-keeps-podcast