21 episodes

Interviews and actionable advice on contingent workforce program management and HR operations.

Hosted by Erika Novak, Head of Client Services at Utmost, and formerly leading and evolving contingent workforce programs at LinkedIn, eBay, and Brightfield Strategies.

Contingent Workforce Radio Utmost

    • Business
    • 5.0 • 4 Ratings

Interviews and actionable advice on contingent workforce program management and HR operations.

Hosted by Erika Novak, Head of Client Services at Utmost, and formerly leading and evolving contingent workforce programs at LinkedIn, eBay, and Brightfield Strategies.

    What's the tension between HR and Procurement? feat. former Levi's HR and Procurement leaders

    What's the tension between HR and Procurement? feat. former Levi's HR and Procurement leaders

    Featuring  Dean Edwards, former VP of Global Strategic Sourcing at Levi’s and James Hudson, former Global Talent Acquisition Director at Levi’s.

    In large enterprises, the external workforce is typically managed by Procurement or HR.  Both groups bring a different set of skills for supporting contingent workers and outsourced staff. Procurement has the experience of managing vendor relationships, and HR naturally is best suited for tracking people and work quality.

    The reality is that both departments need to work together so that the external workforce is sourced, onboarded, and off-boarded correctly. But the two groups don’t always have the same goals. In this conversation, Erika Novak will explore this tension with former HR and Procurement leaders from Levi’s

    Below are a few questions that the group will discuss:


    What are the challenges for HR and Procurement to align?
    What are the main hot button issues between the two?
    How can better reporting facilitate a better relationship?
    Who should own the contingent workforce program?


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    • 56 min
    The Role and Focus of Contingent Workforce Business Partners feat. Facebook's Julianna Sanchez

    The Role and Focus of Contingent Workforce Business Partners feat. Facebook's Julianna Sanchez

    Contingent Workforce programs at companies such as Facebook, LinkedIn, and Google are pioneering a role known as Contingent Workforce Business Partners. Somewhat similar to HR business partners, they work directly with the business on workforce needs, issues, and planning except the focus is on external talent.

    In this conversation, Erika Novak, Head of Client Services at Utmost, will discuss with Julianna Sanchez, Contingent Workforce Business Partner at Facebook, how this role differs from purely operational contingent workforce program roles, the relationship with the business, and challenges such as total talent.

    This casual Q&A will cover questions such as:


    What are the day-to-day activities of a contingent workforce business partner?
    What types of insights does this role bring to the business?
    What’s the relationship between an HR Business partner and a CW Business partner?

    Learn more about Utmost.


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    • 55 min
    How to find talent to resource your company's contingent workforce program

    How to find talent to resource your company's contingent workforce program

    Few people train to be contingent workforce program leads. It's not something you major in during college. And there aren't specialist recruiters focused on finding people for this role. So how do you uncover and nurture talent to staff your team? Erika Novak, Head of Client Services at Utmost, shares her perspective on what enterprises can do to prepare more people for this role.


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    • 31 min
    What to consider when creating policies for your contingent workforce program

    What to consider when creating policies for your contingent workforce program

    Your contingent workforce program is built on policies that ensure alignment with the law and corporate rules. This episode dives into how to best create new policies or guidelines.


    Do you have a preference for the term policy or guidelines? What's the difference?
    What are the considerations when creating policies?
    How does the program maturity factor into policymaking?
    Unintended consequences of creating policies?


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    • 41 min
    The Complexities of D&I for your Contingent Workforce Program feat. Uber's Sr. Global Contingent Workforce Program Manager

    The Complexities of D&I for your Contingent Workforce Program feat. Uber's Sr. Global Contingent Workforce Program Manager

    Diversity and inclusion (D&I) within your workforce is no longer a nice-to-have in today’s environment. Not only is it a valuable social goal, but a Boston Consulting Group study also found that companies with more diverse management teams have 19% higher revenues due to innovation.

    Yet most discussion around D&I centers around an organization’s employee workforce and not the contingent workers who typically comprise 40% of the workforce. To be fair, there are different challenges to D&I within the contingent workforce. And the same systems that support diversity for employee hiring often fail to consider consultants, contractors, SOW workers, and others.

    In this live episode of Contingent Workforce Radio, we will chat with Jen Coe, Sr. Global Contingent Workforce Program Manager at Uber, to better understand some of the challenges and how we can find potential solutions to support D&I.


    How have the goals of diversity and inclusion evolved?
    What is the role of technology in diversity and inclusion for contingent workers?
    Which country requirements can make diversity and inclusion difficult?


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    • 46 min
    CWS Summit & GigE 2020 Recap

    CWS Summit & GigE 2020 Recap

    Summary and analysis of the trends from the 2020 Contingent Workforce Strategies Summit and Collaboration in the Gig Economy conference. Erika Novak, Head of Client Services at Utmost, and Saad Asad, Sr. Product Marketer at Utmost, discuss:


    Mutiny against the MSPs
    Why did SOW management go missing?
    Have we aligned on.a definition of Direct Sourcing?
    What is the future of total talent?
    Why Diversity & Inclusion, the focus on skills, and talent brand mandate HR involvement in CW programs?
    PLUS, Utmost wins the Shark Tank award, and other happenings at GigE


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    • 45 min

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