223 episodes

Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. economy. We’ll talk about what we see at stores — and what the future may hold — as long as it’s convenient.

Convenience Matters National Association of Convenience Stores

    • Management

Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. economy. We’ll talk about what we see at stores — and what the future may hold — as long as it’s convenient.

    #210 Clean Fuel = Happy Cars

    #210 Clean Fuel = Happy Cars

    Customers trust that the fuel they're putting in their car is flawless, keeping their vehicle running smoothly and safely. And, station owners need to take proper steps to maintain the integrity and cleanliness of their storage tanks to eliminate corrosion and particles. Find out why proper maintenance for both is important.
    Hosted by:
    Donovan Woods, Director of Operations, Fuels Institute and John Eichberger, Executive Director, Fuels Institute

    • 23 min
    #209 Values Matter, Demographics Don't

    #209 Values Matter, Demographics Don't

    Relying only on demographics to stereotype customers might not be the best way to truly personalize their experience. Do you know what they really like, how they feel and what they value?
    Hosted by:
    Carolyn Schnare, Director Strategic Initiatives, NACS and Jeff Lenard, VP Strategic Industry Initiatives, NACS

    • 26 min
    #208 Rise and Shine with Healthier Breakfast Choices

    #208 Rise and Shine with Healthier Breakfast Choices

    Breakfast needs to be convenient, fast and easy and it certainly doesn't hurt for it to be healthy. Hear about some convenience stores helping customers have great mornings!
    Hosted by:
    Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

    • 23 min
    #207 Evolving to Alternative Fuel Sales

    #207 Evolving to Alternative Fuel Sales

    Vehicles and fuel types are evolving and some of those changes will come on rapidly in the new decade. How should retailers incorporate renewable, low carbon fuels into retail sales while still maximizing profit margins and competitive edge?
    Hosted by:
    Donovan Woods, Director of Operations, Fuels Institute and John Eichberger, Executive Director, Fuels Institute

    • 21 min
    #206 Brand Strategy

    #206 Brand Strategy

    Brand strategy is more than just a new logo or design. Brand is every way that a company communicates, what it stands for and a promise delivered to customers.
    Hosted by:
    Jeff Lenard, VP Strategic Industry Initiatives, NACS and Donovan Woods, Director of Operations, Fuels Institute

    • 21 min
    #205 Good Jobs Strategy

    #205 Good Jobs Strategy

    One out of five jobs is considered a 'bad job'. In this episode, we'll find out how to offer 'good jobs' which translates to great employees and happy customers.
    Hosted by:
    Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

    • 22 min

Customer Reviews

1Poiuytr ,

LOVE THIS THOW!!!!

Saw them at nacs show 2017. Really nice and well done. Keep up the good work jeff.

C-Quat ,

Wonderful podcast

I listen to a lot of podcasts, and this is a great one. It’s always a listenable length, and has great information on an industry most people don’t know much about! Highly recommend.

Dre Jungle ,

NACS is owning convenience in an ever changing industry

Fantastic informative and interesting. And getting better and better with each episode!

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