Convergence.fm

Ashok Sivanand

Welcome to the Convergence podcast! I'm Ashok Sivanand and I've created the Convergence podcast to help you build the most engaged product teams who can ship the most successful products. My passion for products and timing stems from a combination of my working in Japanese manufacturing, building IoT software products for lean manufacturers, and working at industry powerhouses in product like Pivotal Labs. This passion led to founding Integral in 2017, a product engineering consultancy that enables our clients to harness technology to develop better products, grow their revenue streams, and enable new business models. We've had the pleasure to collaborate with brands like Ford, Honda, Rocket Mortgage, Airstream, and Bosch to enable their teams and build some amazing products in artificial intelligence, cloud, mobile, and web. On the Convergence podcast, I'll be speaking with industry leaders, as well as sharing insights from my team on deconstructing the best practices, principles, and philosophies that lead to building the best product teams. If you're a chief product officer, a chief technology officer, or a VP of engineering, or you're growing towards one of those roles, I highly recommend you subscribe to the Convergence Podcast and get some of the insights that will help you lead your product teams and enable them to consistently ideate, validate and ship products that your customers love. Products that will help you grow your business. Thanks a lot for listening.

  1. ٣ أبريل

    The AI Adoption Playbook Every Business Needs (From an OpenAI Partner)

    Dawid Naude, CEO of Pathfindr and one of Australia's leading AI implementation experts, joins the show to break down what it actually takes to drive meaningful AI transformation inside a business. Drawing from his work with companies ranging from small teams to enterprise retailers like Coles, Dawid shares why most organizations overcomplicate AI, and how the biggest wins often come from simple, accessible tools used the right way. The conversation unpacks a proven framework for adoption, starting with leadership enablement and scaling through internal champions, while highlighting why capability-building is the real unlock rather than rushing to custom development. Along the way, Dawid shares practical tactics, surprising case studies, and a clear perspective on how AI is reshaping roles, teams, and the future of work. Unlock the full potential of your business team with our office hours. Listeners of the show get a pro bono 30 minute session. Reach out at officehours@convergence.fm for a to gain clarity and confidence in harnessing AI for your business. Inside the episode... Why most AI transformations fail before they start The 3-step framework: leadership → champions → company-wide adoption How a small real estate firm outpaced enterprise AI investments Why you should delay building custom AI as long as possible The role of "AI champions" and how to choose them Turning AI usage into training, policy, and scalable systems How AI is reshaping job roles and org structures Practical tactics to become an AI power user immediately The difference between AI strategy vs actual usage Why capability—not technology—is the true competitive advantage Mentioned in this episode Pathfindr OpenAI / ChatGPT Microsoft Copilot Claude Gemini Granola AI Gamma HeyGen Subscribe to the Convergence podcast wherever you get podcasts including video episodes on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.

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  2. ١٤ مارس

    From Activity to Impact: Harnessing AI to Rebuild the Mid-Market Business Model with Ron Baker, Co-Founder, Threshold

    Ashok sits down with Ron Baker, co-founder of THRESHOLD and founder of the VeraSage Institute, to explore how mid-market companies must rethink their economic model in the age of AI. Ron began his career at KPMG before pioneering value pricing and leading a decades-long movement away from time-based billing. He is the author of eight books, including Times Up, and has sold more than 80,000 copies worldwide. This conversation digs into how CEOs in traditional industries can move from activity-based thinking to outcome-based economics in an AI-enabled world. In This Episode.. • Why most firms optimize around internal activity rather than measurable customer outcomes • The idea of the Transformation Economy and what it means for traditional industries • Why customer profit is the most overlooked metric in business • A real-world example of a CPA who created 15 million dollars in value but billed only 38,000 • Outcome-based pricing and the concept of a tip clause • How AI increases structural capital and changes firm design • Why smaller, more leveraged firms may outperform larger legacy organizations • The direct primary care model and what it teaches about transformation • Why human capital, structural capital, and social capital matter in the AI era Mentioned in This Episode Ron Baker - https://www.linkedin.com/in/ronaldbaker THRESHOLD - https://thresholdnow.com VeraSage Institute - https://www.verasage.com Times Up by Ron Baker - https://www.amazon.com/Times-Up-Reinventing-Professional-Economy/ The Soul of Enterprise Radio Show - https://www.voiceamerica.com/show/2735/the-soul-of-enterprise-business-in-the-knowledge-economy Fender and Fender Play - https://www.fender.com/play Howard Moran and MD Squared - https://www.mdsquared.com Dr. Paul Thomas - https://www.plumhealthdpc.com/ Palantir Technologies - https://www.palantir.com Peter Drucker - https://en.wikipedia.org/wiki/Peter_Drucker Ron's articles on "Earning his mouse ears" from his time at Disney University  https://www.linkedin.com/pulse/20131020050344-38251380-earning-my-mouse-ears-part-i/ https://www.linkedin.com/pulse/20131103175004-38251380-earning-my-mouse-ears-part-ii/ https://www.linkedin.com/pulse/20131117162628-38251380-earning-my-mouse-ears-part-iii/

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  3. ٣ مارس

    Stop Delegating AI: How CEOs and Founders Can Take Charge of AI Transformation

    Stop letting a software rollout define your leadership. In this episode, we dive into why relying solely on Microsoft Copilot might be giving your team the wrong impression of AI's true potential. While Copilot offers deep integration into your Microsoft 365 environment and enterprise-level security, many leaders find that a "Copilot-only" approach creates more culture friction than creativity. We share real-world stories of how mid-market CEOs are using a multi-tool approach—leveraging Copilot for data extraction and Claude for strategy—to solve high-stakes problems. From automating 70% of document assembly in government consulting to building robust VP-level onboarding plans, learn how to move past the frustration and start shipping successful AI-driven results.  In this episode: The Copilot Fallacy: Why your CIO's rollout isn't a substitute for a real AI strategy. Real-World Success Stories: How a medical device company and a consulting firm saved millions in consultant time.  The "AI Intern" Framework: How to balance AI speed with human-led quality control.  Practical Prompting Habits: Three ways to get Copilot to cite its sources and self-flag areas for review.  Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

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  4. ٢٠ فبراير

    Building REAL Business Products Using AI with Jay Singh, Casper Studios

    How does a young agency land a partnership with Netflix, Pepsi, and Doritos? Meet Jay Singh, the founder of Casper Studios and a former LinkedIn Business Development lead who is redefining how we think about distribution in the age of AI. Jay's team recently powered a voice AI experience for Stranger Things that saw over 400,000 fans call in to speak with their favorite characters, resulting in a staggering 30% revenue lift for their partners. In this episode, we move past the AI hype to discuss the "deterministic vs. probabilistic" debate, why Jay builds products specifically to lower his Customer Acquisition Cost (CAC), and how he uses a long-horizon LinkedIn strategy to land Private Equity clients. If you want to know how the biggest brands in the world are navigating the transition to AI—and how you can protect yourself from the dark side of voice cloning—listen in. Most entrepreneurs struggle to move from "building" to "distributing." In this episode, Jay Singh, CEO and Founder of Casper Studios, joins Ashok Sivanand to pull back the curtain on the 400,000-call marketing campaign for Netflix, Pepsi, and Doritos. Jay shares the surprising reason why the creators of Stranger Things pulled back on fully generative AI, choosing instead a deterministic model that drove a 30% lift in-store. We explore Jay's background at LinkedIn, the future of digital identity and verification, and a specific 6-month networking framework that can land even the most elusive "whale" clients. Whether you are leading an AI transition in a Private Equity firm or trying to protect your family from voice cloning, this conversation provides a front-row seat to the future of media and technology. In this episode: The Stranger Things Activation: A deep dive into the 400k-call "Teen Telethon" and the ROI of voice AI. Distribution over Product: Why Casper Studios builds "learning products" to acquire enterprise customers. The LinkedIn Strategy: A 6-month framework for building authority and landing mid-market PE clients. Digital Identity: Why a family "safe word" is the most important security tool you own. AI Adoption Roadmaps: How to implement AI in regulated industries without the legal headaches. Mentioned in this episode... Casper Studios (AI-focused product studio) LinkedIn Verification (Jay's legacy project) LiveKit (The orchestration layer for voice agents) Eleven Labs (Voice cloning technology) Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

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  5. ١٣ فبراير

    How to Use TRIZ to Solve Business Choke Points with AI

    Stop overthinking and start acting: learn how to use the TRIZ framework to resolve business contradictions and implement AI automation without blowing up your team. In this episode of The Convergence, Ashok Sivanand tackles the common trap of executive paralysis. Many leaders identify "choke points" in their business but relegate them to the back burner when firefighting mode kicks in. This episode provides a roadmap to move from "bike shedding" on familiar problems to solving the big, unfamiliar challenges that actually move the needle. Ashok introduces the Theory of Inventive Problem Solving (TRIZ), a methodology for identifying and resolving the inherent contradictions in business—like wanting to increase monetization without eroding customer trust. By categorizing problems into five distinct levels, leaders can avoid the dual traps of over-engineering simple issues or under-reacting to paradigm shifts. Featuring a real-world case study of a logistics company that saved $200,000 a month through a 3-day AI prototype, this episode is a call to action for leaders to embrace "reversible first steps" over rigid roadmaps. Listen to my interview with Ivan Gekht all about TRIZ In this episode: The Overthink/Underact Trap: Why leaders focus on the familiar instead of the transformational. TRIZ Framework: Understanding the 5 levels of solutioning to match the right technology to the right problem. The Power of Contradictions: How to frame business hurdles as tension points that drive innovation. Case Study: How a "Level 3" computer vision prototype saved $200k/month in just 72 hours. Office Hours: How you can get direct help defining your business contradictions. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

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  6. ٦ فبراير

    Solving the Innovation Contradiction: Why More Isn't Always Better with Ivan Gekht

    Master the Theory of Inventive Problem Solving (TRIZ) with Ivan Gekht to resolve complex product contradictions and build ideal systems that deliver results without over-engineering. Most business owners don't struggle with a lack of ideas; they struggle with wasted effort and innovation bets that don't pay off. In this episode, Ivan Gekht, CEO of Gehtsoft, joins the show to discuss how his background in rocket science and high-stakes software engineering led him to a more predictable model for innovation. We dive deep into TRIZ—a framework built from studying hundreds of thousands of patents—to understand why the most effective systems are often those that eventually disappear while their benefits remain. From removing databases to increase trading speed to using nature-inspired algorithms to optimize logistics, this conversation is a masterclass in seeing problems differently to achieve "unfair" simplicity. In this episode: The 5 levels of innovation: Moving from known solutions to true breakthroughs. Contradiction Framing: Why resolving contradictions beats brainstorming every time. The "Ideal System": Achieving outcomes without the overhead of the system itself. Efficiency at Scale: Reducing logistics compute time from one hour to 40 seconds. The Renaissance Man: Why E-shaped talent is the ultimate advantage in the AI era. Mentioned in this episode... Gehtsoft (Boutique software engineering team) TRIZ / TIPS (Theory of Inventive Problem Solving) OnePlus Open (Foldable smartphone) Formula One (F1) Pit Crew process optimization The Mysterious Island and 20,000 Leagues Under the Sea by Jules Verne Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

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  7. ٢٩ يناير

    Using Sales Insights to Guide High-Impact Product Decisions with April Palmer of Duckbill

    April Palmer joins this episode of Convergence.fm to break down a practical, repeatable approach to product innovation that starts with customer conversations and ends with shipped improvements. We talk about why most innovation is actually "amelioration," how to run a closed loop ladder from stories to product decisions, and how to earn buy-in from sales and frontline teams so innovation becomes a team sport.  April is in charge of client relationships at Duckbill and teaches product innovation at VCU. She is a former top sales performer for Fortune 100 companies across various industries, where she consistently drove double-digit growth in six- and seven-figure portfolios. Today, she helps aspiring entrepreneurs turn their ideas into successful businesses by developing strategies that integrate finance, marketing, sales, and customer experience. April shares how a sales driven internal request at Duckbill became Skyway, a cloud contract and spend visibility product, and why the best use of AI is helping humans do human work better. In this episode: Defining product innovation as improvement of existing workflows, not just net new invention The closed loop ladder: capture, translate, synthesize, decide, ship, close the loop The "wet monkeys" lesson, how tradition blocks obvious change How to use ride alongs and story capture to surface patterns fast How to earn trust from sales and frontline techs without slowing them down Why call centers are opportunity centers, not just cost centers AI in support: where it helps, where it creates risk Sales led innovation stories from ADP and Duckbill, from insights to new offerings Building a challenge network and creating room for whimsy in problem solving Delightful product experience, why Wayfair's self explanatory assembly labeling mattered Mentioned in this episode:  Follow April Palmer on LinkedIn Duckbill and Skyway  Share More Stories and SEEQ  They Ask, You Answer by Marcus Sheridan  Rocket Fuel by Gino Wickman and Mark C. Winters TED app Blinkist Headway Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

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Welcome to the Convergence podcast! I'm Ashok Sivanand and I've created the Convergence podcast to help you build the most engaged product teams who can ship the most successful products. My passion for products and timing stems from a combination of my working in Japanese manufacturing, building IoT software products for lean manufacturers, and working at industry powerhouses in product like Pivotal Labs. This passion led to founding Integral in 2017, a product engineering consultancy that enables our clients to harness technology to develop better products, grow their revenue streams, and enable new business models. We've had the pleasure to collaborate with brands like Ford, Honda, Rocket Mortgage, Airstream, and Bosch to enable their teams and build some amazing products in artificial intelligence, cloud, mobile, and web. On the Convergence podcast, I'll be speaking with industry leaders, as well as sharing insights from my team on deconstructing the best practices, principles, and philosophies that lead to building the best product teams. If you're a chief product officer, a chief technology officer, or a VP of engineering, or you're growing towards one of those roles, I highly recommend you subscribe to the Convergence Podcast and get some of the insights that will help you lead your product teams and enable them to consistently ideate, validate and ship products that your customers love. Products that will help you grow your business. Thanks a lot for listening.