10 episodes

Join The Community Roundtable as they discuss best practices in community management with a variety of community management professionals from around the world.

Conversations with Community Manager‪s‬ Conversations with Community Managers

    • Management
    • 4.0 • 4 Ratings

Join The Community Roundtable as they discuss best practices in community management with a variety of community management professionals from around the world.

    Conversations with Community Managers – Sam Pirok on Expectation Management

    Conversations with Community Managers – Sam Pirok on Expectation Management

    Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI, and more. 















    Episode #76 features Sam Pirok, Sr. Project Manager at Extreme Networks.







    Sam shares the benefit of setting customer expectations, how to bring a neglected, older community back to functioning/flourishing, and how to form positive relationships with disenfranchised/disgruntled users.







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    As mentioned in the podcast: extremely good boy, Ranger:















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    • 23 min
    Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

    Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

    Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI, and more. 







    Episode #75 features Lance Yoder, Manager, Workforce Adoption and Collaboration, Cerner and John L. Moore, Lead Technology Architect and Microsoft MVP at Cerner.







    Lance and John share how they use Office 365 to unite their global workforce in over 18,000 communities. They also share the genesis of their popular “What to use, When?” graphic, and share ideas for improving workplace collaboration.























    This episode of Conversations with Community Managers is sponsored by Microsoft.







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    • 42 min
    Conversations with Community Managers – Esha Singh on Empowering Members

    Conversations with Community Managers – Esha Singh on Empowering Members

    Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI, and more. 







    Episode #73 features Esha Singh, Product Manager at Workday.







    In this episode of the podcast, Esha shares how to empower members to keep coming back, the differences between a transactional community vs experience focused community, and how determination is a underrated superpower!







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    • 17 min
    Elizabeth Kohler on Engaging Online Learners

    Elizabeth Kohler on Engaging Online Learners

    Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI, and more. 







    Episode #72 features Elizabeth Kohler, Social Learning & Collaboration Architect at Cleveland Clinic.







    In this episode of the podcast, Elizabeth shares how to get learners comfortable with using an online learning platform, strategies for pulling engagement in a social learning community into the classroom, and the benefits of using a cloud-based platform for learning and social sharing.







    Elizabeth shares best practices including defining your learning cultures, starting with a definition of success, and getting executive buy-in and support.







    This episode of Conversations with Community Managers is sponsored by Jive Software.







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    About Elizabeth:







    Elizabeth has an extensive background in the design and development of online collaboration communities, adult learning programs (eLearning, classroom and blended courses), and video/graphic production. A majority of her career experience has been in the healthcare industry, and she is skilled in picking up new information quickly, whatever the topic. She finds motivation in challenges, change, and diversity. She is continually recognized for her creativity, problem-solving, and positive attitude. She is an outgoing, optimistic person with a passion for lifelong learning, adventure, and personal development.







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    • 25 min
    Jennifer Erzen on the (Not So) Secret Powers of Community

    Jennifer Erzen on the (Not So) Secret Powers of Community

    Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more. 







    Episode #71 features Jennifer Erzen.







    In this episode of the podcast, Jennifer shares her journey through community roles in IT, HR, and Communications, and offers ideas for not just making do with the changes using online collaboration tools force, but leveraging them for increased efficiency and productivity. She also shares her secret community management weapon: the telephone.







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    • 27 min
    Lauren Klein on Community Leadership

    Lauren Klein on Community Leadership

    Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more. 







    Episode #70 features Lauren Klein.







    In this episode of the podcast, Lauren shares ideas on how to cultivate a strong leadership presence in your online community, empowering young women through mentorship, and ways to make an impact in your communities.







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    Links from the Episode:







    https://www.linkedin.com/in/thelaurenklein







    https://www.girlmade.co







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    • 27 min

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