Cornell Keynotes

eCornell

Join Cornell University's most celebrated scholars and industry experts for candid conversations that enlighten and challenge. From finance and tech to arts and culture, the Cornell Keynotes podcast hosted by eCornell delivers timely discussions on trending topics and current events.

  1. 4d ago

    Hospitality Fluency: Service Winners and Whiffs in the Age of AI

    Find out more about Bruce Tracey’s General Managers Program: https://ecornell.short.gy/fKKWmj Howard’s Gift book: https://ecornell.short.gy/1OLdog Artificial intelligence is no longer just a tool; it’s starting to resemble an entirely new species. This raises a fundamental question: What remains distinctly human? In this Keynote, Bruce Tracey, Professor of Management at Cornell’s Nolan School of Hotel Administration, and Eric Sinoway ’96, CEO of Pravi, introduce Hospitality FluencyTM as a universal language of human interaction. When technology takes over more of the work, the differentiator becomes how we listen, respond, and connect. Professor Tracey and Mr. Sinoway bring this concept to life with vivid examples of when people, processes, and technology succeed or fail. The session challenges leaders to determine what can be delegated to AI and what must remain the province of human judgment. What You'll Learn How to leverage AI’s scalable intelligence while ensuring judgment, strategic decisions, and accountability remain human responsibilities How to apply the Humans Still Matter® operating lens to decide what to delegate to AI, what to monitor, and what must stay under human control How the loss of critical skills like listening, empathy, and presence in an AI‑enabled world undermines competitive advantage How Hospitality FluencyTM works as a measurable, teachable “language” of human interaction and why many organizations underinvest in it How to spot Service Winners and WhiffsTM in real time and what they reveal about breakdowns among people, process, and technology Follow eCornell on YouTube, Facebook, Instagram, LinkedIn, TikTok, and X.

  2. Jul 6

    Executive Presence, Demystified: A Framework for Authentic Leadership and Lasting Influence

    Learn more about executive presence in Mark’s Media Strategy for Policy and PR Cornell Certificate Program: https://ecornell.short.gy/4SNezG Check out the Executive Master of Public Administration (EMPA) program at the Brooks School https://publicpolicy.cornell.edu/masters/mpa/empa/ Mark’s Newsletter “One for the Week” https://onefortheweek.com/ Is executive presence something you can learn or do you have to be born with it? And how can you build your personal brand and gain attention as a leader? In this Keynote, you will explore how to surface and strengthen your leadership traits so you can secure buy‑in for your ideas, attract funding to grow your business, or motivate your team — all without sacrificing your values or straying from your authentic self. Join us for a conversation between Tom O’Toole, Executive Director of Public Affairs Programming in the MPA Program at Cornell University’s Brooks School of Public Policy, and Mark Bayer, Visiting Lecturer at the Brooks School and former U.S. Senate chief of staff. Together, they bring deep, real-world expertise in leadership, influence, and navigating high‑stakes environments. You’ll discover powerful, proven, and practical ways to elevate your personal brand, expand your influence, and amplify your impact by transforming your executive presence. What You'll Learn How executive presence is not an innate gift but a set of specific, teachable skills that can be developed through intentional practice A proven framework that helps you strengthen your natural leadership abilities while staying true to your values and authentic self Specific strategies to leverage your enhanced executive presence to secure funding, gain buy-in for ideas, or motivate your team effectively Follow eCornell on YouTube, Facebook, Instagram, LinkedIn, TikTok, and X.

  3. Jun 22

    Solving the Hospitality Staffing Crisis: Tech and No-Tech Solutions for a 50-80% Turnover Industry

    Check out eCornell’s AI in Hospitality Certificate Program  Starwood Hotels - starwoodhotels.com Tao Group Hospitality - taogroup.com With approximately 17.1 million employees, the hospitality and leisure industry remains one of the largest and, unfortunately, most volatile employment sectors. Front-line turnover rates continue to hover around 50% to 80%, and there are an estimated 986,000 current job openings in restaurants and hotels alone. The combined impact of turnover and vacancies threatens both operational stability and industry growth. This Keynote will examine current labor market conditions and explore innovative solutions reshaping hospitality workplaces. From leveraging new technologies to reimagining traditional workforce management approaches, our panel will analyze strategies to address these challenges. The discussion will highlight both immediate solutions and long-term initiatives that are creating more stable, adaptable work environments. What You'll Learn Easy-tech options for responding to the current dynamics, including demand forecasting, AI-enabled hiring, and auto-scheduling Proven no-tech initiatives, such as predictable scheduling, multi-skilling, shared labor pools, and educational pipelines Policies and practices that promote workplace flexibility and responsiveness Follow eCornell on YouTube, Facebook, Instagram, LinkedIn, TikTok, and X.

  4. May 21

    Women in Healthcare Leadership: Navigating Power With Purpose

    Find out more about Cornell’s Women in Healthcare Leadership Program: https://ecornell.short.gy/iruMud Dr. Sah’s new book, Defy, available everywhere. For more information: https://www.sunitasah.com/defy Women are taking on leadership roles across healthcare at unprecedented rates — yet the path is rarely straightforward. In this Keynotes conversation, Professor Elizabeth Mannix, an expert on leadership and networks, and Professor Sunita Sah, an expert on leadership and negotiations and national bestselling author of “DEFY: The Power of No in a World that Demands Yes,” will share what it takes for women to lead effectively in one of today’s most complex and high‑stakes industries. Drawing on both research and real‑world experience, Professors Sah and Mannix will explore the capabilities that help women navigate uncertainty, build influence, and drive meaningful change within healthcare organizations.   Whether you are an emerging leader or an experienced professional looking to expand your impact, this session offers practical insights from the upcoming Women in Healthcare Leadership certificate program. What You'll Learn Why healthcare needs more women leaders in both clinical and non-clinical roles, and the unique strengths they bring How authenticity helps leaders build trust, credibility, and influence Practical strategies for negotiating effectively for resources, roles, and opportunities Why strong professional networks and relationships are essential for leadership success How to stand up and speak up with confidence in high-stakes conversations What it means to lead with courage and build resilience in complex and rapidly changing healthcare environments Follow eCornell on YouTube, Facebook, Instagram, LinkedIn, TikTok, and X.

  5. Apr 20

    Paths to a Clean Energy Future: From Innovation to Implementation

    Cornell Atkinson Center:  https://www.atkinson.cornell.edu/ Clean Air Task Force: https://www.catf.us/ energy@cornell: https://ecornell.short.gy/KFArWw The clean energy transition is reshaping how the world powers economies, builds infrastructure, and plans for a resilient future. This Keynote from the Cornell Atkinson Center for Sustainability brings together three leading experts to break down the core technologies, systems, and societal shifts defining this transformative moment. Designed for professionals across sectors, the conversation will offer a clear, accessible overview of renewable energy, grid modernization, carbon management, sustainable materials, and the complex policy and market forces driving global progress. It will also highlight how Cornell researchers, alongside key partners like the Clean Air Task Force, are advancing effective, science-based solutions for a sustainable future. What You'll Learn: How renewable energy systems can scale alongside existing infrastructure while reducing fossil fuel dependence Why grid modernization and energy storage are crucial for reliability in a renewable-powered future The essential role of carbon capture and removal technologies in achieving true net-zero emissions How sustainable materials, circular systems, and mineral supply chains strengthen long-term energy security Key societal, economic, and policy shifts needed to ensure an equitable energy transition How the Cornell Atkinson Center for Sustainability is partnering with industry and communities to drive meaningful impact Follow eCornell on YouTube, Facebook, Instagram, LinkedIn, TikTok, and X.

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5
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21 Ratings

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Join Cornell University's most celebrated scholars and industry experts for candid conversations that enlighten and challenge. From finance and tech to arts and culture, the Cornell Keynotes podcast hosted by eCornell delivers timely discussions on trending topics and current events.

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