What truly kills trust in a high-stakes conversation? Is it fumbling your words, talking too much, or freezing when you don't have the answer? In this episode of the Speak In Flow podcast, host Melinda Lee sits down with Becca Gordon, entrepreneur, advisor, and founder of Becca Gordon Consulting, with over 25 years of experience, to diagnose the hidden communication problems that sabotage leaders when the pressure is on. From having the wrong people in the room to failing to listen because you're too busy planning your next brilliant point, Becca exposes the subtle yet devastating ways leaders erode trust without even realizing it. In This Episode, You Will Learn: The #1 Trust Eroder “Part of being a leader is selecting who's in the conversation.” Strategically choosing who speaks, when, and why is important. Showing respect among your team matters more than being right. Three Somatic Tactics to Stop Talking Too Much “Take physical notes so I'm not just thinking of what I'm going to say next.” A self-described Type A Virgo who loves to be heard, Becca shares her three grounding strategies. What to Do When You Don't Know the Answer Making up an answer breaks trust instantly. Instead, learn how to pause, redirect, ask clarifying questions, or buy time with integrity. Why People Buy the Second-Best Product "People will choose the second-best product if it's provided by people they trust." Discover how communication standards across your entire company drive customer loyalty, retention, and ultimately, acquisition. ____________________________________ If you're someone whose mind races and needs to voice ideas as they come, you've likely found yourself talking too much, interrupting, or coming off as rude, even unintentionally. Learn how to make a good impression, maintain your train of thought, and express recognition of others' ideas in our latest blog post, "The Smart Person Trap." ____________________________________ About the Guest: Becca Gordon is an entrepreneur, consultant, advisor, investor, and C-suite executive with over 25 years of experience driving innovation across the healthcare industry. From medical education to women's health to healthtech, she has helped early-stage startups master commercialization, go-to-market strategy, messaging, sales teams, and revenue optimization. Becca also spent 12 years in direct perinatal and postpartum care before founding Two Doulas Birth, which she successfully led to acquisition in 2017. Since then, she has become a VC advisor and investor, consulting for hundreds of early-stage digital health and medical device startups. Social Handles LinkedIn Profile: https://www.linkedin.com/in/becca-gordon/ Fun Facts: 🥾 Becca is an avid traveler and outdoorswoman who also serves as an educator for the Sierra Club's local Wilderness Travel Course 🍪 Her weakness? Chocolate chip cookies and cheese pizza. No fancy desserts needed. 👶 After 12 years in direct perinatal care, she has likely coached more people through labor than most CEOs have coached through board meetings, and she says the communication principles are surprisingly similar. ___________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening!