23 episodes

How are assistants changing the world? In this bi-weekly series, current and former assistants will explore the various ways assistants are challenging the status quo — from impacting global business practices to molding new career paths and beyond.

Courageous Help Base HQ

    • Business
    • 5.0 • 3 Ratings

How are assistants changing the world? In this bi-weekly series, current and former assistants will explore the various ways assistants are challenging the status quo — from impacting global business practices to molding new career paths and beyond.

    Speaking Up and Sharing Your Story with Nick Ginsburg

    Speaking Up and Sharing Your Story with Nick Ginsburg

    On this episode, we’re joined by Nick Ginsburg, a professional speaker, podcast host, and administrative professional. He currently works as the Executive Assistant to the Provost and Senior Vice-President at Monash University in Melbourne, Australia. Nick also founded The Admin Collective, a worldwide community for Admin Professionals that focuses on professional and personal development.

    Nick joins us to discuss the power of finding your voice; including how to build connections and feel less alone in your role, tips on navigating the balancing act of being yourself while representing someone else, and the power of a personal brand (that isn’t about building a social media presence or becoming a thought leader).

    Connect with Nick on LinkedIn, Instagram, and at The Admin Collective.

    • 29 min
    Stepping Into the Role of Strategic Partner with Hallie Warner

    Stepping Into the Role of Strategic Partner with Hallie Warner

    In today’s episode, we’re joined by Hallie Warner, Chief of Staff to the Founder and CEO of Adam Hergenrother Companies and the co-author of “The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together.”

    Hallie joins us to share how she has worked with the same leader for over 12 years, the ways she has seen the assistant role evolve in that time, and her top tips for using influential leadership to create a great partnership.

    Connect with Hallie on LinkedIn and Goodreads.

    Resources mentioned in the episode:


    The Founder & Force Multiplier book 
    The Founder & Force Multiplier website
    Strategic Partnerships in Action: Paige McPheely, CEO of Base, with Executive Assistant Natalie Turner
    7 Questions You Must Ask to Deepen Any Relationship

    • 23 min
    Being the Nerve Center of an Organization with Rachael Bonetti

    Being the Nerve Center of an Organization with Rachael Bonetti

    On today’s episode, we’re joined by Rachael Bonetti, a consultant, corporate trainer, and international speaker. Rachael’s 30+ years as an assistant has led her to become a passionate advocate for elevating the administration community and create development opportunities for EAs across the world.

    Rachel joins us today to discuss all the ways assistants directly contribute to the health of an organization, including how this pressure can impact EAs in unique ways. She also shares some of her favorite wellbeing and mindset tips for managing this pressure and responsibility. Finally, she and Natalie discuss what it will take to shift the perception of assistants on a broad scale.

    Connect with Rachael on LinkedIn, Instagram, and her website.

    Resources mentioned in the episode:


    What It Means to Be Well podcast
    The Elite EA Academy
    Forbes AU: Executive Assistant Reveals CEO Secrets to Managing Relationships
    Forbes AU: Executive Assistant Reveals CEO’s Most Impactful Relationship

    • 26 min
    Changing Business with an Executive Operations Cohort Model with Lynn Walder

    Changing Business with an Executive Operations Cohort Model with Lynn Walder

    In this episode, we’re joined by Lynn Walder, Executive Operations Scaling Consultant and founder of Executive Management Partners. Lynn has 20+ years of experience strategically supporting CEOs, founders, and their Executive teams to build a "values-first, systems-second" business-building approach.

    Lynn joins us today to share how administrators can change business; from thoughtfully integrating as their own standalone function to fighting the uphill battle of how these roles are respected and resourced. She also walks us through her Executive Operations Cohort Model, which enables businesses to transform administration from a 1:1 model into a dedicated, standalone function that delivers on goals at a company-wide level.

    Connect with Lynn on LinkedIn.

    Resources mentioned in the episode:


    The Admin Cohort Model
    Cross-Functional Collaboration Model
    Executive Management Partners Case Study
    LinkedIn: Kimberly Cotton
    LinkedIn: Lauren Kimball

    • 37 min
    Making the Commitment to Show Up with Natalie Lee

    Making the Commitment to Show Up with Natalie Lee

    For this episode, we’re joined by Natalie Lee, Senior EA to the Chief Administrative & Legal Officer at Atlassian. She is also the Manager of Leadership Operations, where she manages several craft-focused Executive and Administrative Assistants and helps solve operational challenges.

    Natalie joins us to share her powerful story for becoming an EA and how that shaped who she is today. She also has fantastic advice for other EAs, including how to gain confidence in the role, navigate imposter syndrome, and understand yourself and your values in order to show up more fully in your role.

    Connect with Natalie on LinkedIn.

    Natalie’s favorite resources:


    “How you can use impostor syndrome to your benefit” by Mike Cannon-Brookes 
    “Untamed” by Glennon Doyle

    • 28 min
    Getting Out From Behind the Desk with Lindsay Robinson

    Getting Out From Behind the Desk with Lindsay Robinson

    In this episode, we’re joined by Lindsay Robinson, a 20+ year veteran Executive Assistant currently at LinkedIn and formerly at Team Epiphany and the National Basketball Association.

    Lindsay joins us to discuss all the ways assistants can impact people — from sharing access to creating connections to being honest about how we’re feeling. She shares the important role EAs have in bridging gaps and leading with humanity in everything we do.

    Connect with Lindsay on LinkedIn.

    • 34 min

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@malloryismore ,

Love this podcast

Love the Courageous Help podcast as the guests are always great and enjoy the questions asked! 😁

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