Keep it AI - ServiceNow

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Join us to explore the future of ServiceNow Agentic AI, cloud innovation, and IT automation. Each episode features actionable insights, expert perspectives from technology leaders, and strategic advice to empower your business transformation. Stay ahead, informed, and ready to drive innovation.

2025. 05. 18.

Agentic AI workflows for AIOps

In this episode, we explore the transformative impact of agentic AI frameworks on IT operations and AIOps with Rani Tzur, Director Product Management. Discover how agentic AI can enhance decision-making, automate tasks, and improve efficiency in IT management during issue triaging and investigation. See omnystudio.com/listener for privacy information.

17분
2025. 04. 14.

Accenture's Approach to AIOps & GenAI

Join Usman Sindhu as he sits down with Accenture's Bryan Locke to discuss the evolution of AIOps, the role of Generative AI in IT operations, and how Accenture is optimizing observability, automation, and cost efficiency for the future. See omnystudio.com/listener for privacy information.

17분
2025. 03. 24.

Leap into the automation future: How GenAI is enabling self-healing IT

In this episode, Usman Sindhu and Ram Devanathan unpack the power of GenAI-driven automation, explaining how AI can analyze historical incidents, cluster issues, and recommend optimized resolution workflows. Learn how enterprises are using AI-powered Learning-Enhanced Automation Playbooks (LEAP) to accelerate self-healing IT at scale. See omnystudio.com/listener for privacy information.

16분
2025. 03. 12.

ServiceNow's agentic AI framework explained: What you need to know

In this episode, we explore how ServiceNow’s Agentic AI / AI Agent framework is revolutionizing enterprise workflows. Joined by Victor Chen, Outbound Product Manager at ServiceNow, we dive into how AI agents leverage data, workflows, and automation to drive efficiency and productivity at scale. Lern more on https://www.servicenow.com See omnystudio.com/listener for privacy information.

16분
2025. 02. 27.

Creating an agentic AI framework for observability

In this episode, we'll discuss the practical applications of Agentic AI in IT operations. You will learn how various observability AI agents can interact to solve specific use cases. Reach out to us if you have questions. See omnystudio.com/listener for privacy information.

13분
2024. 06. 06.

AIOps Continual Improvement

Jason Smith, Director of Outbound Product Management, ITOM, discusses the steps to measure AIOps as a product and an offering. Hear him explain specific metrics and success indicators to help with AIOps implementation. You can see the full AIOps 101 series here. See omnystudio.com/listener for privacy information.

19분
2024. 05. 16.

Getting ready for the AIOps project

In this episode, we discuss how to get started on your AIOps journey. Learn from Alexander and Akif as they share the tips and tricks to build an AIOps team, get sponsorship, and start your first use cases. Grab this ebook to learn more. https://www.servicenow.com/lpebk/deliver-digital-services-predictive-aiops.html See omnystudio.com/listener for privacy information.

22분
2024. 03. 07.

The role of Generative AI in AIOps

Join Madhuri Manikonda from the Digital Technologies and Rani Tzur to what is new in AIOps and how is Generative AI helping to improve resolution efforts. Hear about the new Now Assist for ITOM feature and how it can help you. See omnystudio.com/listener for privacy information.

17분

모두 보기(28개)

Join us to explore the future of ServiceNow Agentic AI, cloud innovation, and IT automation. Each episode features actionable insights, expert perspectives from technology leaders, and strategic advice to empower your business transformation. Stay ahead, informed, and ready to drive innovation.

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ServiceNow Community
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2020년 - 2025년
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28
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Keep it AI - ServiceNow