Creating and Maintaining Effective Operational Routines for Franchise Field Teams

Welcome to another episode of the Data Alchemy Podcast, brought to you by FDS Reporting. In this episode, Garrett Sider sits down with Doug Rixmann, Co-Founder and CEO of OwlOps, to explore how technology can enhance operational routines for franchisees and multi-location operators. Doug shares his journey from working in his family's Tim Hortons to developing a task management platform that addresses the pain points in quick service restaurants.

Garrett and Doug discuss the critical role of operational routines in maintaining consistency across franchise locations. They emphasize the importance of scalable solutions that help field teams execute their tasks efficiently. Doug highlights how OwlOps integrates digital checklists and task management to streamline operations and improve accountability.

The conversation dives into future trends like AI and automation, which promise to revolutionize the franchise industry. Doug also shares practical steps for implementing OwlOps, ensuring it's user-friendly for everyone from front-line staff to corporate leaders. 

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