Credentialing Chronicles

Shannen and Nyleen

"Credentialing Chronicles" is the go-to podcast uncovering the hidden truths and scandals in healthcare credentialing, licensing, and compliance. Hosted by industry experts, we dive into real cases, juicy controversies, and insider knowledge that every persons needs to know! 🎙️🔥 

  1. Spillin Tea Across America: Maryland

    -3 j

    Spillin Tea Across America: Maryland

    Send us Fan Mail Maryland: Crab Cakes, Credentials & Criminal Conduct | Credentialing Chronicles: Spillin' the Tea Across America Maryland may be known for blue crabs, historic waterfronts, and charming coastal towns—but behind the scenes, this state's healthcare system has served up some unforgettable lessons in fraud, oversight, patient safety, and accountability. In this episode of Credentialing Chronicles: Spillin' the Tea Across America, hosts Shannen Reyes-Aguayo and Nyleen Flores dive into publicly reported cases involving multimillion-dollar COVID-19 healthcare fraud, a pain management clinic that drew federal attention, controversial medical practices that resulted in disciplinary action, and an oversight failure that raised serious concerns about public trust. Every story leads back to the same question: Who was paying attention? Together, they explore why credentialing doesn't end after initial approval, why ongoing monitoring and compliance matter, and how Medical Services Professionals (MSPs), healthcare leaders, and providers all play a critical role in protecting patients. Whether you're a credentialing professional, provider, compliance expert, healthcare executive, or simply fascinated by real healthcare cases, this episode offers valuable insight into the systems designed to keep patients safe—and what happens when those systems fail. A special thank you to Nimble, our newest podcast sponsor! We're excited to welcome Nimble to the Credentialing Chronicles family alongside our amazing sponsors who continue to support our mission of educating, empowering, and advancing the healthcare credentialing community. The receipts are public. The lessons are real. The tea is hot. ☕🩷 Disclaimer: This episode is intended for educational purposes only. The hosts and Credentialing Chronicles have not credentialed, employed, contracted with, or otherwise vetted any of the providers or organizations discussed. All information presented is based on publicly available records, regulatory actions, court documents, and news reports. Baton Health: Universal PSV in SecondsEliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring.Nimble:Surgical Revenue cycle ManagementAccelerate growth. Leverage intelligent analytics. Achieve powerful financial results.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional:  ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts  Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials:  https://www.nursys.com/  🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

    28 min
  2. Spillin Tea Across America: Maine

    23 juin

    Spillin Tea Across America: Maine

    Send us Fan Mail The tea is officially served, Maine. And Tea Sippers... this state's tea is HOT. This week, Shannen and Nyleen head to the Pine Tree State to unpack a series of healthcare stories that will have you saying: "Wait... WHAT?!" From a heartbreaking case that sparked serious questions about patient safety, to a multimillion-dollar settlement proving paperwork can carry a hefty price tag, to a trusted healthcare provider whose actions shocked an entire community—Maine delivers twists that are difficult to forget. We'll be discussing: ☕ The case that left people asking: How was this missed? ☕ Why a single decision can change everything ☕ The shocking cost of paperwork gone wrong ☕ What happens when warning signs don't get connected ☕ The uncomfortable truth about trust in healthcare ☕ When systems designed to protect patients fail ☕ The red flags nobody wants to talk about ☕ Why some of the biggest healthcare scandals start with something seemingly small ☕ The question every healthcare organization should be asking ☕ Lessons that could impact providers, patients, healthcare leaders, and MSPs alike Whether you're in healthcare or simply someone who trusts the healthcare system, this episode will leave you asking the same question we did: How did this happen? 👀☕🔥 Because one thing became crystal clear: The most dangerous risks in healthcare aren't always the ones you can see coming. And Maine? Let's just say the receipts were public. 👀 ⚠️ Disclaimer: This episode discusses publicly available information and healthcare industry topics for educational and discussion purposes only. Allegations discussed are based on public records and reporting. References to settlements do not necessarily indicate admissions of wrongdoing. 🎙️ Subscribe for more Credentialing Chronicles: https://www.buzzsprout.com/2460053/support Healthcare stories. Credentialing challenges. Compliance conversations. Patient safety lessons. And the real-world issues shaping healthcare across America. Baton Health: Universal PSV in SecondsEliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional:  ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts  Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials:  https://www.nursys.com/  🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

    28 min
  3. Spillin Tea Across America: Kentucky

    16 juin

    Spillin Tea Across America: Kentucky

    Send us Fan Mail The tea is officially served, Kentucky. In this episode of Credentialing Chronicles with Shannen and Nyleen, we're heading to the Bluegrass State to unpack a case that reminds us healthcare isn't just about clinical skills—it's also about trust, accountability, and the systems designed to protect patients. What happens when concerns outside the exam room raise questions inside it? From provider oversight and ongoing monitoring to patient safety, professional accountability, and credentialing challenges, this conversation explores how healthcare organizations respond when personal actions and professional responsibilities collide. We'll be discussing: ☕ Why credentialing is more than a one-time event ☕ The role of ongoing provider monitoring ☕ Patient safety and organizational responsibility ☕ Behavioral red flags and reporting considerations ☕ Trust, transparency, and public perception ☕ Compliance challenges and oversight gaps ☕ The difficult balance between privacy and accountability ☕ What healthcare leaders, providers, and patients can learn from high-profile cases Whether you're a patient curious about how healthcare organizations keep communities safe, a provider navigating today's complex healthcare environment, or a Medical Staff Professional working behind the scenes, this episode offers meaningful insights into the processes that help protect both patients and providers. Because one thing became clear: Trust in healthcare is built long before a patient walks through the door—and protecting that trust is everyone's responsibility. ⚠️ Disclaimer: This episode discusses publicly available information and healthcare industry topics for educational and discussion purposes only. 🎙️ Subscribe for more Credentialing Chronicles: https://www.buzzsprout.com/2460053/support Healthcare stories. Credentialing challenges. Compliance conversations. Patient safety lessons. And the real-world issues shaping healthcare across America. Baton Health: Universal PSV in SecondsEliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional:  ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts  Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials:  https://www.nursys.com/  🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

    40 min
  4. Spillin Tea Across America: Kansas

    9 juin

    Spillin Tea Across America: Kansas

    Send us Fan Mail 🌻⚕️ Credentialing Chronicles: Kansas Edition — Quiet State, National Lessons ⚕️🌻 The tea is officially served, Kansas! In this episode of Credentialing Chronicles with Shannen and Nyleen, we're heading to the Sunflower State to explore the healthcare challenges, credentialing lessons, and oversight conversations shaping organizations across America. From telemedicine and provider monitoring to patient safety, healthcare fraud, compliance, and medical staff oversight, this episode examines how healthcare systems balance access, accountability, innovation, and trust in an increasingly complex environment. We'll be discussing: ☕ Telemedicine and the future of healthcare oversight ☕ Provider monitoring and ongoing surveillance ☕ Credentialing blind spots and compliance challenges ☕ Multi-state licensure and operational complexity ☕ Patient safety and quality improvement ☕ Healthcare fraud and system vulnerabilities ☕ Rural healthcare pressures and access-to-care challenges ☕ Why credentialing is more than a one-time event As always, Nyleen is spilling the tea while Shannen asks the questions we're all thinking. Plus: ✅ MSP Corner ✅ Credentialing Insights & Lessons Learned ✅ Healthcare Compliance Conversations ✅ PSA for Patients ✅ PSA for Providers ✅ Takeaways for MSPs, Healthcare Leaders, and Organizations Whether you're in Medical Staff Services, credentialing, provider enrollment, compliance, quality, risk management, administration, or simply interested in how healthcare systems operate behind the scenes, this episode delivers education, conversation, and plenty of thought-provoking moments. Because one thing became clear: Healthcare risk isn't regional. It's national. ⚠️ Disclaimer: This episode discusses healthcare topics, publicly available information, and industry trends for educational and discussion purposes only. 🎙️ Subscribe for more Credentialing Chronicles: Healthcare scandals. Credentialing challenges. Compliance conversations. Patient safety lessons. And the stories shaping healthcare across America. Baton Health: Universal PSV in SecondsEliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional:  ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts  Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials:  https://www.nursys.com/  🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

    40 min
  5. Spillin Tea LIVE Show: Oklahoma

    2 juin

    Spillin Tea LIVE Show: Oklahoma

    Send us Fan Mail 🤠🌪️ Credentialing Chronicles LIVE: Oklahoma Edition 🌪️🤠 The tea is officially served, Oklahoma! In this LIVE episode of  Credentialing Chronicles with Shannen and Nyleen, we're heading to the Sooner State to uncover the stories that left us speechless. From shocking physician misconduct cases and credentialing failures to negligent privileging allegations, criminal investigations, and patient safety disasters, this episode is packed with the real-life stories that every Medical Staff Professional, credentialer, compliance leader, healthcare executive, and healthcare consumer should hear. 💀 A surgeon accused of operating beyond competency. 💰 Multi-million-dollar negligent credentialing verdicts. 🚨 Physicians facing disciplinary actions, criminal charges, and investigations. 📋 Credentialing lessons learned from some of Oklahoma's most talked-about healthcare cases. As always, Nyleen is spilling the tea while Shannen asks the questions we're all thinking. Plus: ✅ MSP Confession Session ✅ Pass the File or Fail the File ✅ Audience Polling ✅ PSA for Patients ✅ PSA for Providers ✅ Credentialing Takeaways for MSPs Whether you're in credentialing, medical staff services, quality, compliance, risk management, administration, or simply fascinated by healthcare's most unbelievable true stories, this episode delivers education, entertainment, and plenty of jaw-dropping moments. ⚠️ Disclaimer: This episode discusses publicly reported cases, disciplinary actions, court filings, and regulatory matters. Information is presented for educational and discussion purposes only. 🎙️ Subscribe for more Credentialing Chronicles: Healthcare scandals. Credentialing disasters. Fraud. Privileging failures. Compliance chaos. And the lessons every healthcare organization should learn. Baton Health: Universal PSV in SecondsEliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional:  ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts  Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials:  https://www.nursys.com/  🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

    2 h 5 min
  6. Nebraska LIVE Show: Credentialing & Confessions

    26 mai

    Nebraska LIVE Show: Credentialing & Confessions

    Send us Fan Mail Nebraska… y’all brought the TEA. ☕️🌽🔥 In this LIVE episode of Spillin’ Tea Across America, we take you inside our Nebraska live show filled with shocking healthcare conversations, MSP realities, audience reactions, credentialing chaos, patient safety discussions, and moments that had the entire room reacting in real time. 👀 From funny moments to serious industry conversations, this episode captures the energy, honesty, and unfiltered discussions that made Nebraska one of our favorite stops yet. If you’ve ever wondered what REALLY happens behind the scenes in healthcare oversight, credentialing, provider monitoring, and compliance conversations… this live show is for you. Thank you to Baton Health for sponsoring this episode and supporting conversations that continue pushing awareness and transparency across healthcare. 🎙️ Listen now everywhere 🎙️ www.credentialingchronicles.com Disclaimer: We didn’t want our live shows delayed from being released in a timely manner, so live show episodes are currently being released in alphabetical order by state. Regular episode/state order will resume after the live show releases conclude. Baton Health: Universal PSV in SecondsEliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional:  ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts  Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials:  https://www.nursys.com/  🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

    49 min
  7. Live Shows Debrief with us

    19 mai

    Live Shows Debrief with us

    Send us Fan Mail The newest episode of Credentialing Chronicles is officially OUT NOW — and trust us… this one is SO our energy. 🎤🔥 We’re spilling ALL the tea from our Oklahoma, Iowa, and Nebraska live shows — the laughs, the confessions, the behind-the-scenes moments, the audience reactions, and everything in between. If you came to see us live… you might just hear yourself mentioned. 👀 This episode is quick, simple, chaotic in the best way, and truly feels like sitting down with us after the shows to debrief everything together. To everyone who came out to support us at our live shows: THANK YOU. 💕 The love, feedback, energy, and interactions meant more to us than you know. Watching the Certified Tea Sipper community grow in real life has honestly been one of the coolest experiences ever. From the confession sessions… to the tea… to the nonstop laughs… Y’all made these shows unforgettable. And don’t forget - If you know, you know. ☕👀 Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional:  ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts  Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials:  https://www.nursys.com/  🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

    12 min
  8. Spillin' Tea Across America: Indiana

    5 mai

    Spillin' Tea Across America: Indiana

    Send us Fan Mail Hosts: Shannen & Nyleen In this episode of Credentialing Chronicles, Indiana takes center stage in a case that feels ripped straight from a true-crime documentary, complete with shocking allegations, troubling provider behavior, and credentialing failures that make you ask how this kept going for so long. We’re peeling back the layers on the red flags, the system gaps, and the dangerous consequences of trusting appearances over proper verification. From unnecessary procedures to deeply disturbing misconduct, this episode is messy, intense, and exactly the kind of story that reminds us why diligence in healthcare oversight matters. If you think the scariest part is what happened, just wait until you hear how many chances the system had to catch it sooner. Indiana Department of Health Indiana Licensing Enterprise Sponsored By: Baton Health: Universal PSV in SecondsEliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional:  ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts  Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials:  https://www.nursys.com/  🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

    34 min

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À propos

"Credentialing Chronicles" is the go-to podcast uncovering the hidden truths and scandals in healthcare credentialing, licensing, and compliance. Hosted by industry experts, we dive into real cases, juicy controversies, and insider knowledge that every persons needs to know! 🎙️🔥 

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