Submitted by Bev — Wichita, Kansas. 61. His office was in a strip mall in Wichita, between a nail salon and an insurance agent, and I sat in that chair every three months for fourteen years. It started in 2009. I had bleeding on the lower left, and he used the word pocket, which is what they call the space that opens up between a tooth and the gum when the bone underneath starts to give. He said if we stayed ahead of it I would keep the tooth. Staying ahead of it meant four visits a year instead of two. My plan covered two. The other two were three hundred and forty dollars apiece on my own card, and I paid it every time, because that is cheaper than an implant, and everybody I know has a story about what an implant cost them. Every one of those visits ended the same way. He would roll his stool back, swing the monitor around toward me, and bring up my chart with the two sets of x-rays on it, side by side. The old ones on the left. The new ones on the right. He tapped the screen with the capped end of a pen, never his finger, and walked me through it. Here's the bone level when you came to me. Here's where we're holding. He said holding like it was something the two of us were doing together, and for fourteen years I believed I was doing my half of it well. I want to say plainly that I liked him, because it matters to the rest of this. He learned my son's name, then my daughter-in-law's name, then my grandson's. He talked me out of whitening twice, told me it was money I didn't need to spend. The winter I got laid off, his front desk put me on a payment plan before I had to ask, and that is not nothing. I have had doctors who made me feel like I was stealing from them. This past spring my company changed carriers and he wasn't on the new list. I asked his front desk to send my records over to a practice on Rock Road, and I told the woman who answered to please tell him thank you for me. I meant it. The new hygienist had my file open when I sat down. She was asking the ordinary questions, do you grind, do you floss, any sensitivity on cold, and then she stopped scrolling. She said, this site on the lower left — it's marked resolved. 2011. I told her that couldn't be right, that I'd been in treatment on that tooth since 2009, four times a year. She turned the screen so I could see it, which I appreciated, because I was used to that. There were two sets of x-rays in my chart. One from March of 2009. One from June of 2011. That was all of them. Fourteen years, and two sets, and the one on the right — the new ones, the ones we were holding — was from June of 2011, and I had been looking at it every three months for twelve years while a man tapped it with a pen. She asked me, carefully, what I had been treated for since then. I said I didn't know how to answer that. She said she'd request the complete file from his office, and she did, and the complete file was the one she already had. I called his number in June. It rings through to a dental group out of Oklahoma now. They bought the practice when he retired in the fall, and the woman on the phone was perfectly pleasant and told me she couldn't discuss another provider's records with me. I said I understood. My teeth are fine. The new dentist says my bone levels are what she'd expect for a woman my age, that whatever was going on in 2009 stopped a long time ago. By my own arithmetic I paid a little over sixteen thousand dollars across those years, most of it for visits the plan wouldn't cover, and I can't tell you what I paid it for. There isn't anybody at that address to ask. I go twice a year now. That's what's covered. The chair at the new place faces a window instead of a monitor, and the first few times, when she was finished, I caught myself sitting there waiting for the screen to swing around.