Depending on how old you are, you may not remember 1974, but you know who does? William Kidd, aka Billy the Kid. Why does he remember 1974? Because that's the year the San Francisco Police Department created their first crisis negotiation team. And Bill was there from the beginning. Since that time, Bill has built a legacy that has been undeniable in the field of crisis negotiations. It's time for another episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! 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Timestamps for This Episode of The Crisis Cop Podcast: 00:00 William "Billy the Kid" Kidd, a founding member of San Francisco's first crisis negotiation team in 1974, shares his story on the Crisis Cop Podcast. 08:52 We learned from other agencies' successful handling of incidents, benefiting from their experiences in unexpected situations. 14:45 They strongly opposed using third-party intermediaries, which often backfired during incidents. 16:33 Debriefs grew in popularity for incident discussions, focusing on context, actions, and outcomes. Active listening was underutilized until the late '80s. 25:01 NYPD's approach in the 60s-80s, focusing on communication over confrontation, was revolutionary in handling challenging incidents. 31:55 Botched robbery at Petrini Plaza, San Francisco led to a hostage situation and standoff with Law SF agents. 33:22 In 1979, a mentally ill man caused an incident in a San Francisco high-rise. 42:47 A significant incident involving an employee's death highlighted the importance of awareness and learning from others' experiences, influencing the speaker's outlook on life and career. 48:03 Experience with negotiation teams has diminished the drama and entertainment for me, but a positive aspect is the involvement of behavioral science professionals in California, who provide psychological support and debriefings for negotiators, improving outcomes over time. 53:01 Understanding diverse backgrounds and experiences is crucial. Selection processes often include test scenarios to evaluate one's ability to engage and communicate effectively. 57:59 Emphasizes the importance of empathy and interpersonal skills in navigating chaos. If empathy isn't your strength, consider other paths. 01:02:01 The funniest incident involved daily walk-ins for unlikely-to-be-prosecuted misdemeanor cases in a high-stress investigative unit. 01:06:47 Chief's ceremony honored the negotiation team with gratitude, comments, and commemorative challenge coins for their 50th anniversary, attended by negotiators and affiliates with photos taken. 01:11:53 Involved in crisis negotiator training since the late '70s, currently instructing a state course on Domestic Violence for Crisis Negotiators since 2000, training over 1,000 negotiators. 01:19:00 Grateful to Bill for sharing his valuable experience; looking forward to more insights. Questions Answered Inside This Episode of Cops and Robbers Talk: Bill Kidd describes the resistance to crisis negotiation concepts in the early days. Why do you think many law enforcement officers were reluctant to embrace crisis negotiation teams when they were first established? The episode mentions that San Francisco’s crisis negotiation team was one of the first in the country after NYPD. How did learning from other agencies’ experiences help shape the early approach of SFPD’s team? Active listening skills are now a key part of crisis negotiation. According to Bill Kidd, these weren't widely adopted until the late 1980s. How do you think the introduction of active listening changed the outcomes and processes of negotiations? The episode covers the importance of empathy in negotiation. In your opinion, can empathy be taught, or is it a quality that negotiators naturally possess? Pat and Bill discuss legacy, particularly the importance of knowing the history of a negotiation team. Why is understanding the origins and evolution of a team valuable for current and future negotiators? One key point was the collaboration between negotiation and SWAT/tactical teams. What are the potential challenges and benefits of joint trainings and operations between these two units? Bill recounts incidents that were both successful and tragic. How did these experiences influence changes in training, policy, or mindset within the San Francisco Police Department? Stress and coping mechanisms for negotiators are addressed in the latter part of the episode. What supports or strategies do you think are most effective in helping crisis negotiators manage the emotional toll of their work? Bill talks about learning from failed or problematic strategies, such as using sedatives in beer or relying on third-party intermediaries. How has transparency about mistakes and failures shaped professional growth in this field? Looking at Bill Kidd’s long career, what qualities or habits do you think have allowed him to have lasting impact—not just in San Francisco, but in the broader crisis negotiation community? Links from this Episode: -- Get All of Pat's Books via Amazon Now! - Crisis Cops: The Evolution of Crisis Negotiation in America - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Be sure to Like, Subscribe & Share Everywhere! ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About The Crisis Cop Podcast: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of CrisisCop.Com! The Host of this Program: Pat Doering Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training, and leadership mentoring worldwide. In 2024,
