CRMprov Jamie Gleason, Mickey Baines

On this episode, Jamie and Mickey are joined by Dan Shanley from Kennedy & Co for a conversation around understanding “what is needed to best implement your CRM".

In today’s environment, almost every institution has a functioning CRM. But in most cases, there are supplemental items that need to be added to the CRM in order to meet all the technology needs of a given campus.  Does any of this sound familiar?

In this episode, Dr. Terricita Sass connects with Mickey and Jamie to provide insight on the very practical matters related to technology on the campuses that she has been involved with.

Mickey joins up with an old friend and colleague, Len Lipkin, to discuss what is the better solution - a single system (that might be the “jack of all trades - master of none”) or a primary CRM with other third party solutions “bolted onto it.” Len - who has been a professional higher ed implementation consultant and currently owns this responsibility at the University of the Arts in Philadelphia, brings years of practical experience to this conversation.

In this episode, Mickey and Jamie take a walk through the halls of CRM/tech implementation…and discuss how rushing the process can be a costly endeavor - usually one that can be avoided! 

We kick off season 2 with Kyle Campbell - the founder of Education Marketer (based in the UK).  Everyday Kyle helps people learn about marketing trends and become better creators (great gig).  He started his business with an audience and an idea. He is a creator and every day helps others become better at their creative marketing craft.

Mickey and Jamie thought they were going to talk about one thing….but ended up on a COMPLETELY different topic (so tune back in to hear that later one). In true form to the show, we pivoted to talk about something else - a true riff! So here it is…the topic - determining YOUR personal work life balance.