29 episodes

CRMprov is a biweekly show that reveals how institutions can experience growth through technology. Tune in as higher ed enthusiasts Mickey Baines and Jamie Gleason partake in free-range dialogue around changes in ed tech (including CRMs), vendor tutorials, insights on outcomes, industry adoption, and more!

CRMprov Jamie Gleason, Mickey Baines

    • Education
    • 5.0 • 1 Rating

CRMprov is a biweekly show that reveals how institutions can experience growth through technology. Tune in as higher ed enthusiasts Mickey Baines and Jamie Gleason partake in free-range dialogue around changes in ed tech (including CRMs), vendor tutorials, insights on outcomes, industry adoption, and more!

    Ep. 28: Expanding the Data-Driven Approach in an Constrained Optimization Atmosphere

    Ep. 28: Expanding the Data-Driven Approach in an Constrained Optimization Atmosphere

    We’ve all heard the adage - “begin with the end in mind” (one of Stephen Covey’s 7 Habits of Highly Effective People) - but how does the work that you and your institution do with your CRM abide by this crucial principle? The winding and unscripted conversation that host’s Mickey and Jamie have this week with guest Rich Kochman highlights the intricate level of detail that is required to design and implement the right system, in the right way, in order to get to a meaningful end

    • 45 min
    Ep. 27: Well Implemented - Transition Notes from a Former Higher Ed Staffer Turned CRM Implementation Consultant

    Ep. 27: Well Implemented - Transition Notes from a Former Higher Ed Staffer Turned CRM Implementation Consultant

    On this episode, Jamie and Mickey are joined by Dan Shanley from Kennedy & Co for a conversation around understanding “what is needed to best implement your CRM".

    • 37 min
    Ep. 26: Part 2 of 2: CRM Implementation Complete ✅ – Now What? Setting Up Data Governance.

    Ep. 26: Part 2 of 2: CRM Implementation Complete ✅ – Now What? Setting Up Data Governance.

    In today’s environment, almost every institution has a functioning CRM. But in most cases, there are supplemental items that need to be added to the CRM in order to meet all the technology needs of a given campus.  Does any of this sound familiar?

    In this episode, Dr. Terricita Sass connects with Mickey and Jamie to provide insight on the very practical matters related to technology on the campuses that she has been involved with.

    • 27 min
    Ep. 25: The CRM Is Implemented - Now What? Considering the Value of 3rd Party Components… (Part 1 of 2)

    Ep. 25: The CRM Is Implemented - Now What? Considering the Value of 3rd Party Components… (Part 1 of 2)

    Mickey joins up with an old friend and colleague, Len Lipkin, to discuss what is the better solution - a single system (that might be the “jack of all trades - master of none”) or a primary CRM with other third party solutions “bolted onto it.” Len - who has been a professional higher ed implementation consultant and currently owns this responsibility at the University of the Arts in Philadelphia, brings years of practical experience to this conversation.

    • 29 min
    Ep. 24: Fast is Slow – Slow is Fast: the costly repercussions of rushing your CRM implementation

    Ep. 24: Fast is Slow – Slow is Fast: the costly repercussions of rushing your CRM implementation

    In this episode, Mickey and Jamie take a walk through the halls of CRM/tech implementation…and discuss how rushing the process can be a costly endeavor - usually one that can be avoided! 

    • 27 min
    Episode 23: Move Over Influencers, the Creator Economy is Taking Your Market Share!

    Episode 23: Move Over Influencers, the Creator Economy is Taking Your Market Share!

    We kick off season 2 with Kyle Campbell - the founder of Education Marketer (based in the UK).  Everyday Kyle helps people learn about marketing trends and become better creators (great gig).  He started his business with an audience and an idea. He is a creator and every day helps others become better at their creative marketing craft.

    • 34 min

Customer Reviews

5.0 out of 5
1 Rating

1 Rating

Top Podcasts In Education

The Mel Robbins Podcast
Mel Robbins
The Jordan B. Peterson Podcast
Dr. Jordan B. Peterson
The Rich Roll Podcast
Rich Roll
Mick Unplugged
Mick Hunt
TED Talks Daily
TED
The Skinny Confidential Him & Her Podcast
Lauryn Bosstick & Michael Bosstick / Dear Media