Customer Zero

Erin Schurtz
  • 5.0 (5)
  • MANAGEMENT

Customer Zero is the local business podcast that brings top experts together to give the best advice on how to best connect with and market to your customers.

Episodes

  1. Review response rate, building customer relationships, and how to be everywhere at once for your customers

    08/13/2019

    Review response rate, building customer relationships, and how to be everywhere at once for your customers

    Today on Customer Zero we talk to Rob Ghaderi from Bad Apple and he breaks down with Host Jay Bean the reviews dilemma that local businesses face and how to encourage reviews without violating Google's policy, and how to respond the right way to make your customers more loyal.

    31 min
  2. Simplifying your Small Business to Improve Communication with Jacob Davis

    07/30/2019

    Simplifying your Small Business to Improve Communication with Jacob Davis

    Too many business apps on your phone is like too many cooks in the kitchen - but how do you Marie Kondo your business process without losing any capabilities along the way? Today on Customer Zero, Jacob Davis, CEO of Toesas talks to Host Jay Bean about how he turned his passion for simplifying the small business process to starting a tech company that helps 100’s of SMBs.

    22 min
  3. The New Rules of Small Business Marketing with Anita Campbell and Jay Bean

    07/23/2019

    The New Rules of Small Business Marketing with Anita Campbell and Jay Bean

    Small business times are changing and as far as marketing goes, they are changing faster than most local business owners can keep up. In a day and age where your website might not be as important as your social media outpost, Anita Campbell, CEO of Small Business Trends, breaks down with Host Jay Bean how you can keep your business top of mind with your customers when older methods aren't working anymore.

    27 min
  4. Attracting Customers Without Spending a Dime on Traditional Advertising

    07/10/2019

    Attracting Customers Without Spending a Dime on Traditional Advertising

    From newspapers to estate sales, the marketing principles are the same, according to Steve Arnold. Join us on Customer Zero where this seasoned Former VP of Marketing at the Scripps newspaper chain and now Co-Owner of Corpus Christi Mercantile, breaks down the best ways to interact with customers locally and nationally without spending a dime on traditional advertising.

    27 min
  5. Building small business loyalty is more than just a good product

    06/12/2019

    Building small business loyalty is more than just a good product

    Providing an excellent service as a small business is important, but there is so much more to loyalty than a good product. Today, Customer Zero Host Jay Bean talks to start-up founder of Beynd, Peter Ord about the process behind deeper loyalty, and what businesses can do to go above and beyond.

    23 min
  6. Customers Aren't Easily Loyal These Days, and Here's What You Can Do About It

    06/06/2019

    Customers Aren't Easily Loyal These Days, and Here's What You Can Do About It

    Building a successful plumbing business is something Lawrence Snow has done for years, over and over again. He's helped dozens of others do the same thing as well and one thing he's seen over the years? Customers aren't as loyal and plumbing business owners need to change something simple to get their loyalty back. Listen today on Customer Zero as Host Jay Bean asks Lawrence about his secret to success and getting those customers back in the door.

    24 min
  7. Keeping your business relevant through the fads that come and go

    05/29/2019

    Keeping your business relevant through the fads that come and go

    Paige Cram, Owner of Sweet Cece's landed the jackpot of local businesses when she opened her doors and people were constantly lined up around the corner. Then the novelty and newness wore off. Find out how she got back her mojo and kept driving in customers when it wasn't easy anymore.

    29 min
  8. Getting Customers to Sign up for a Monthly Subscription

    05/28/2019

    Getting Customers to Sign up for a Monthly Subscription

    Today on Customer Zero, the business marketing podcast that helps you identify your best customers and know how to better connect and market to them, we talk to Byron Elton, the owner of StretchLab gives our listeners the best tips on how to better engage customers to get them to sign up for a monthly subscription with your business, bringing you a recurring revenue stream to keep you thriving on sales you can count on regularly.

    24 min
  • 8 Episodes

Ratings & Reviews

5
out of 5
5 Ratings

About

Customer Zero is the local business podcast that brings top experts together to give the best advice on how to best connect with and market to your customers.

Information

  • Creator
    Erin Schurtz
  • Years Active
    2K
  • Episodes
    8
  • Rating
    Clean
  • Show Website
    Customer Zero