The SafeHouse

The SafeHouse Initiative

The SafeHouse Podcast series is presented by The SafeHouse Initiative (safehouseinitiative.org). The SafeHouse Initiative was organized to provide education and awareness to businesses who are inundated with technical concepts, jargon and terms around the concepts of Business Continuity and Cyber Security. The SafeHouse Initiative is a collaborative organization where organizations can turn to gain a holistic view of solutions, education information, and cyber security insights. Reach out to any of the SafeHouse Initiative contributors to learn more. Be sure to rate us and leave some comments!

  1. Cybercrime Is a Human Problem: A Conversation with Charlotte Hooper of The Cyber Helpline

    18/12/2025

    Cybercrime Is a Human Problem: A Conversation with Charlotte Hooper of The Cyber Helpline

    When cybercrime hits, most people don’t know where to turn. In this episode of The SafeHouse Podcast, Jeff Edwards sits down with Charlotte Hooper, Co-Founder and Head of Operations at The Cyber Helpline, a nonprofit providing free, human-led support to victims of cybercrime in the UK, US, and beyond. Charlotte shares how a deeply personal experience with cyberstalking led her from policing into building one of the most practical cyber victim support models in operation today. We unpack how The Cyber Helpline handles more than 600 cases a month across 50+ categories of cybercrime using a mix of self-help tools, machine learning, and a global volunteer network. What we cover: • What actually happens after someone realizes they’ve been hacked, scammed, or stalked • Why most victims fall through the cracks of law enforcement and insurers • How a volunteer-driven model can scale without losing empathy or accuracy • Where AI and chatbots help and where they absolutely don’t • The fastest-growing cyber threats targeting individuals and small organizations • What “cyber victim support done right” should look like in the next five years This is a grounded, honest conversation about cybercrime at the human level and what it really takes to help people recover when prevention fails. If you work in cybersecurity, insurance, IT, incident response, or simply want to understand the reality victims face, this episode is worth your time. 🔔 Subscribe for more conversations on cyber resilience, incident response, and building a world without downtime. #TheSafeHousePodcast #CyberHelpline #CyberCrime #CyberVictims #IncidentResponse #CyberResilience #CyberSecurityAwareness #DigitalSafety #OnlineScams #CyberStalking #NonprofitTech #HumanCenteredSecurity #AIandCyber #CyberInsurance #BusinessContinuity

    20 phút
  2. Thoughtful Reflection: Cyber Insurance Summer Series Conclusion with Tawana Johnson

    25/09/2025

    Thoughtful Reflection: Cyber Insurance Summer Series Conclusion with Tawana Johnson

    And that's a wrap on our Cyber Insurance Summer Series! 🎬 In this must-watch conclusion, series co-host Tawana Johnson joins Jeff Edwards to distill the biggest lessons, surprising insights, and actionable advice from our expert guests. If you're a small to mid-size business owner trying to navigate the complexities of cyber insurance, this episode ties everything together. Tawana walks us through the entire lifecycle—from quantifying risk and applying for a policy to handling a claim and dealing with potential litigation. Find out the key themes that every single expert agreed on and the concrete steps you can take today to protect your business. ------------- Key Takeaways from the Series Throughout the series, our experts consistently highlighted several crucial themes: 🔑 Know Your Data: Understanding what data you have and where it's stored is the foundation of your entire security and insurance strategy. 🤝 A Good Broker is Essential: An educated broker is your guide through the application, risk quantification, and claims process. ⏰ Timely Notification is Critical: Report incidents to your broker and insurance carrier immediately to ensure coverage. ⚖️ An Emerging Area of Law: There isn't much case law for cyber claims, making settlements common and expert guidance vital. 🎯 "It's Not If, But When": Every organization, regardless of size, is a target. ------------- Top 4 Action Items You Can Do Today Want to improve your cybersecurity posture right now? Our guests recommend focusing on these four things: Know Your Data: Identify and classify all the data you handle. Enable Multi-Factor Authentication (MFA): Enforce it for every user on every application. Maintain Good Backups: Ensure you are backing up frequently and that your backups are secure. This is your best defense against paying a ransom. Have an Incident Response Plan: Create a plan and have a team in place before an incident occurs. Important: Keep a printed copy offline! ------------- About The Safe House The Safe House podcast is brought to you by The Safe House Initiative. We're dedicated to providing insights and practical advice to help organizations become more secure and resilient. Connect with us: 📧 Email: info@safehouseinitiative.org 💻 Website: https://safehouseinitiative.org Thanks for joining us! Remember to be safe, be resilient, and be kind. #CyberInsurance #SmallBusiness #Cybersecurity #RiskManagement #DataBreach #IncidentResponse

    28 phút

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The SafeHouse Podcast series is presented by The SafeHouse Initiative (safehouseinitiative.org). The SafeHouse Initiative was organized to provide education and awareness to businesses who are inundated with technical concepts, jargon and terms around the concepts of Business Continuity and Cyber Security. The SafeHouse Initiative is a collaborative organization where organizations can turn to gain a holistic view of solutions, education information, and cyber security insights. Reach out to any of the SafeHouse Initiative contributors to learn more. Be sure to rate us and leave some comments!