RevOps 500

RevOps 500
  • 5,0 (2)
  • MARKETING
  • QUINZENAL

Welcome to RevOps 500 where we invite the world’s top marketers to answer the tough questions facing growing companies. Join us as we dive deep into the world of RevOps. We’ll be learning strategies and expertise from first-hand experiences.

  1. I wish I never gave up on | Max Cohen | RevOps 500 Podcast S02E10

    3 DE OUT.

    I wish I never gave up on | Max Cohen | RevOps 500 Podcast S02E10

    In this episode of RevOps 500, Sajeel Qureshi interviews Max Cohen, the Chief Evangelist of Hapily. They discuss Max's journey through mistakes and learning experiences in his career, reflections on childhood regrets, and the challenges of parenting. The conversation shifts to the complexities of event management within HubSpot, exploring the need for better integration and innovative solutions. Max shares insights on the importance of creativity in content creation and the evolving landscape of event management, emphasizing the potential for innovation in this space. Max's humorous take on his name and identity.The importance of learning from mistakes in professional settings.Reflecting on childhood regrets and the impact of persistence.Navigating parenting challenges and encouraging kids to stick with activities.The struggle of maintaining creativity in content creation.The complexities of event management in a CRM system.The need for better integration between event management and CRM tools.Understanding the importance of tracking event ROI effectively.The unique challenges of managing events in HubSpot.The potential for innovation in event management solutions. LinksMax CohenSajeel QureshiComputan

    54min
  2. Buy-In in Organizational Change | Chris Carolan | RevOps 500 Podcast S02E09

    3 DE OUT.

    Buy-In in Organizational Change | Chris Carolan | RevOps 500 Podcast S02E09

    In this episode of RevOps 500, Sajeel Qureshi interviews Chris Carolan, a HubSpot coach and consultant, discussing the challenges and lessons learned in the realm of Revenue Operations (RevOps). Chris shares his experiences with organizational buy-in, the importance of communication, and the complexities of sales and marketing operations. He emphasizes the need for cross-functional collaboration and the role of data in enhancing customer experience. The conversation also explores the impact of AI on business adaptability and the future of CRM in understanding the entire customer journey. TakeawaysBuy-in from leadership is not enough for success.Understanding the importance of communication in organizations is crucial.RevOps requires a shift in perspective from traditional sales and marketing.Complexity in operations can hinder effective change.Data and systems play a vital role in enhancing customer experience.Sales and customer success must work together for better outcomes.Cross-functional collaboration is essential for organizational success.AI can help organizations adapt and innovate more quickly.Rethinking customer relationships can improve retention and satisfaction.The future of CRM lies in understanding the entire customer journey. LinksChris CarolanSajeel QureshiComputan

    53min
  3. This One Risk Changed His Career Forever - Chris Grant - RevOps 500 Podcast S0208

    28 DE JUL.

    This One Risk Changed His Career Forever - Chris Grant - RevOps 500 Podcast S0208

    In this episode of RevOps 500, Sajeel Qureshi interviews Chris Grant, a consultant at BabelQuest, who shares his journey from a long tenure in sales to becoming a consultant. Chris reflects on his biggest mistake of staying too long in one role, the transition to a more dynamic environment, and the importance of continuous learning and adaptation in sales and consultancy. He discusses the unique challenges faced by different sales organizations and emphasizes the significance of mindset in problem-solving and growth.takeaways Chris's biggest mistake was staying in one job for too long.He realized the importance of challenging oneself in a career.Transitioning to a new role opened up a world of possibilities.Sales processes can become routine and mundane over time.Learning from mistakes is crucial for growth.Every sales organization has unique challenges and processes.Mindset plays a significant role in problem-solving.Teaching others can also lead to personal growth.Continuous learning is essential in a rapidly changing environment.Collaboration with colleagues enhances creativity and problem-solving. Chapters00:00 Introduction to Chris Grant and His Journey00:43 The Biggest Mistake: Staying Too Long in One Place06:17 The Tipping Point: Transitioning to a Startup09:22 From Sales to Consultancy: A Natural Evolution12:07 Learning from Mistakes: The Call That Changed Everything14:33 The Gradual Shift: Becoming a Consultant17:20 Understanding Unique Sales Processes19:58 The Importance of Data and Reporting in Sales20:32 Reflecting on Career Choices22:35 The Joy of Continuous Learning25:32 Teaching and Problem Solving28:25 Mindset and Questioning34:23 A Day in the Life at Babel Quest LinkedIn LinksChris GrantBabel QuestSajeel QureshiComputan

    41min
  4. I learned this lesson the hard way. - Amber Kemmis - RevOps 500 Podcast S02E07

    1 DE JUL.

    I learned this lesson the hard way. - Amber Kemmis - RevOps 500 Podcast S02E07

    In this episode of RevOps 500, Sajeel Qureshi interviews Amber Kemmis, a seasoned expert in the HubSpot ecosystem. Amber shares her experiences and insights on the importance of regular audits, the role of checklists, and the necessity of understanding customer journeys. She discusses common mistakes made in HubSpot implementations and emphasizes the value of asking the right questions to uncover deeper insights. The conversation highlights the significance of continuous improvement and learning from mistakes in the RevOps space. Chapters00:00 Introduction to RevOps and HubSpot Mistakes00:57 The Importance of Regular Audits02:59 Learning from Major Mistakes06:04 Creating Effective Health Checks08:47 The Role of Checklists in Operations12:02 Adapting to Changes in Client Needs14:55 The Evolution of HubSpot Tools18:00 Diagnosing Lead Generation Issues24:49 Understanding Customer Journeys28:19 The Importance of Journey Mapping30:12 Uncovering Customer Needs32:45 The Art of Asking the Right Questions36:40 Learning from Mistakes39:43 Common Mistakes in Client Interactions42:54 Transformative Moments in Business45:50 Embracing Imperfection in Business TakeawaysRegular audits of HubSpot portals are crucial for success.Mistakes often lead to valuable lessons in RevOps.Checklists can help ensure all aspects of a portal are functioning properly.Understanding customer journeys is key to improving service.Asking the right questions can uncover deeper insights.Common mistakes include focusing too much on technical requests.Effective communication with clients is essential for success.Using data to inform decisions can prevent future issues.Automation tools can enhance visibility and efficiency.Continuous improvement is necessary for long-term success. LinkedIn Links Amber KemmisGrowth Sajeel QureshiComputan

    48min
  5. Building the Right Team - Abhinav Sahai - RevOps 500 Podcast S02E06

    27 DE MAI.

    Building the Right Team - Abhinav Sahai - RevOps 500 Podcast S02E06

    In this episode of RevOps 500, Sajeel Qureshi and Abhinav Sahai discuss the challenges and lessons learned in business, particularly focusing on complacency, team dynamics, and the importance of hiring the right people. Abhinav shares his journey to becoming an elite HubSpot partner and the realization that complacency can hinder growth. They explore the concept of 'elephant catchers' versus 'fishermen' in team building, the emotional toll of losing team members, and the methodologies implemented to foster transparency and growth within the organization. The discussion emphasizes the need for continuous learning and adaptation in the ever-evolving business landscape. Chapters 00:00 Introduction and Complacency in Business 02:42 The Journey of Building a Team 05:49 Understanding Elephant Catchers vs. Fishermen 08:46 Hiring Challenges and Team Dynamics 11:31 Navigating Growth and Change 14:37 The Emotional Toll of Team Changes 21:16 The Journey to Success 24:05 Building a Transparent Organization 27:08 Implementing New Methodologies 28:40 Navigating Team Dynamics 35:00 Recognizing and Addressing Plateaus 39:00 Internal Solutions vs. External Help Takeaways Complacency can lead to significant business mistakes. Recognizing the need for change is crucial for growth. Building a diverse team is essential for tackling complex projects. The journey to elite status is just the beginning of new challenges. Hiring the right people can make or break a project. Team dynamics can be affected by the introduction of new members. Transparency in communication helps manage team changes. Learning from past mistakes is vital for future success. Emotional connections with team members can complicate leadership decisions. Implementing effective methodologies can improve team performance. LinkedIn Links Abhinav SahaiNiswey Sajeel QureshiComputan

    44min
  6. Dealing with Common Problems in RevOps - Jen Bergren - RevOps 500 Podcast - S02E05

    09/09/2024

    Dealing with Common Problems in RevOps - Jen Bergren - RevOps 500 Podcast - S02E05

    In this conversation, Sajeel Qureshi interviews Jen Bergren, an operations trainer and HubSpot RevOps certification professor, about the myths and challenges of RevOps. They discuss the misconception that RevOps is solely about software administration and the importance of teaching strategic skills in addition to technical ones. Jen shares that in her RevOps bootcamp, she focuses on teaching prioritization, project management, goal setting, overcoming objections, and process mapping. They also discuss the prerequisites for becoming a RevOps professional and the need for generalists with a wide range of experience. Jen talks about the challenges of fending off requests from different departments and the importance of making your work visible and proving your success. They touch on common problems in RevOps, such as dealing with bad data and articulating the value of RevOps work. Jen shares her journey into RevOps and her upcoming book, 'What is RevOps?' which aims to provide clarity and create career paths in the field. Jen Bergren discusses the importance of documentation in various aspects of her career, including training new hires, seeking promotions, and improving team efficiency. She emphasizes the need for clear and user-focused documentation, incorporating multiple formats to cater to different learning styles. Jen also shares her insights on the future of documentation and the role of AI in note-taking. Additionally, she talks about her weekly newsletter, where she shares interesting and diverse content with her audience. Takeaways RevOps is often misunderstood as solely being about software administration, but it is a strategic role that requires a wide range of skills.In addition to technical skills, RevOps professionals need to be proficient in prioritization, project management, goal setting, overcoming objections, and process mapping.There are no strict prerequisites for becoming a RevOps professional, but a background in various functions across the business can be beneficial.One of the challenges in RevOps is fending off requests from different departments and proving the value of RevOps work.Common problems in RevOps include dealing with bad data and articulating the value of RevOps work.Jen Bergren is writing a book titled 'What is RevOps?' to provide clarity and create career paths in the field. Documentation plays a crucial role in various aspects of a career, such as training new hires, seeking promotions, and improving team efficiency.Good documentation is clear, user-focused, and incorporates multiple formats to cater to different learning styles.The future of documentation is not threatened by AI, as robots cannot extract the context and history behind the information like humans can.Jen's weekly newsletter is a curated collection of diverse and interesting content that aims to save people time and share valuable resources.The act of taking notes and documenting processes helps individuals understand and learn more about the subject matter. Sound Bites "RevOps people are just software admins or tool people, that revops is not strategic.""It's all about frameworks and project management and goal setting and prioritizing and overcoming objections and big picture things that lead people to success that usually aren't taught.""We teach prioritizing, like how to prioritize projects, how to make a roadmap of your projects and how to present that information so that everyone can agree on like this is what you're doing.""I also used documentation to try to get a promotion because at one corporate job I had, like my manager changed five times in one year. Nobody knew what I was doing.""I would say that it is clear that it's written for the user and not for yourself unless you are the only user.""Building that culture of document using documentation of communication of when you're answering someone's question also including the documentation as a reminder."Chapters00:00 Dispelling the Myth: RevOps is More Than Software Administration03:01 Teaching Strategic Skills in RevOps Bootcamps05:24 The Importance of Making Your Work Visible in RevOps08:47 Dealing with Common Problems in RevOps11:46 Jen Bergren's Journey into RevOps and Her Upcoming Book24:58 The Importance of Documentation in Career Development26:33 Creating User-Focused and Multi-Format Documentation34:06 The Future of Documentation and AI43:46 Jen's Weekly Newsletter: Sharing Valuable Resources48:48 The Learning Power of Taking Notes and Documenting Processes LinksJen Bergren's LinkedIn Sajeel's LinkedInComputan's LinkedIn

    50min
  7. Using Data to Measure and Track Performance – Peter Caputa – RevOps 500 Podcast – S02E04

    02/09/2024

    Using Data to Measure and Track Performance – Peter Caputa – RevOps 500 Podcast – S02E04

    In this episode of RepOps 500, Sajeel Qureshi interviews Pete Caputa, the CEO of DataBox. They discuss the misconceptions of the linear buyer's journey in RevOps, the importance of collaboration and networking, and the evolution of customer support and success. Pete shares his observations on the changing market dynamics and the need for businesses to differentiate themselves. He also explains the various support channels and resources available to DataBox customers. The conversation highlights the significance of customer-centric strategies in driving growth and retention. DataBox is a product that helps professional services firms, particularly marketing agencies, better guide their clients using data. It offers goal-setting, benchmarking, forecasting, and correlation capabilities to help companies understand their performance and make informed decisions. The focus is empowering teams to own certain parts of the business and holding them accountable for results. Data is a critical management tool that allows companies to measure and track their performance, identify opportunities for improvement, and diagnose problems. Marketing should focus more on creating a unique and differentiated business informed by qualitative research and feedback. Takeaways The buyer's journey is not a straight line from prospect to customer; it is a complex and non-linear process.Collaboration and networking with industry peers and potential partners can lead to indirect sales and referrals.Businesses need to differentiate themselves in a crowded market to stand out and attract customers.Customer support and success are crucial for driving growth and retention.DataBox offers a range of support channels, including chat, help docs, account management, and technical services. DataBox helps professional services firms better guide their clients using data.DataBox offers goal-setting, benchmarking, forecasting, and correlation capabilities.Data is a critical management tool for measuring and tracking performanceMarketing should focus on creating a unique and differentiated businessQualitative research and feedback are important for making informed decisionsSound Bites "Buyers take a crazy circuitous start-stop journey from going from unaware of a problem and unaware of a solution to becoming aware and then to the point where they ultimately make a decision to change something and buy a product.""The problem I see with most marketing and sales org is like, they spend money on paid ads, they put people to landing pages, they capture lead. Then the sales team goes crazy trying to pitch them, pitch them, pitch them. And then if they don't buy in 30 days or don't respond to 16 emails, they give up. And so it's so one track.""Most people basically launch a commodified business and then they wonder why their cold outreach doesn't go to get answered. They wonder why they're constantly dropping in search rankings for stuff that they used to rank for just a month ago. They wonder why their following isn't growing, why they aren't getting engagement on their LinkedIn.""Our core focus is helping companies get a handle on their performance so that they can better achieve what they want.""Goal tracking is important for any well-run company.""Businesses will operate in the future with software that pulls everything together and a few smart people paying attention to everything."Chapters 00:00 Introduction and Background 01:36 Demystifying the Linear Buyer's Journey in RevOps 07:45 Differentiation: Standing Out in a Crowded Market 13:20 The Evolution of Customer Support and Success 19:32 Support Channels and Resources for DataBox Customers 27:19 The Complexity of DataBox's Product and Challenges 28:23 The Challenges of Managing Multiple Markets 30:08 Helping Companies Get a Handle on Performance 35:03 The Future of Business Operations 41:41 The Critical Role of Data in Management 48:57 Creating a Unique and Differentiated Business 53:04 The Importance of Qualitative Research in Marketing Links Pete Caputa's LinkedInDatabox' LinkedInDatabox Website Sajeel's LinkedInComputan's LinkedInComputan website

    58min
  8. Creating a Successful RevOps Strategy – Christopher Nault – RevOps 500 Podcast – S02E03

    07/08/2024

    Creating a Successful RevOps Strategy – Christopher Nault – RevOps 500 Podcast – S02E03

    In this episode of Revops 500, Sajeel Qureshi interviews Christopher Nault, founder of Growth, a HubSpot partner agency. They discuss the role of RevOps and its importance in businesses of all sizes. Christopher emphasizes that RevOps is about putting systems in place to track and adjust variables, and it requires business acumen and experience. They also discuss the challenges of implementing RevOps in smaller organizations with limited resources. Christopher highlights the value of technology, particularly tools like HubSpot, in helping smaller organizations automate processes. They also touch on the importance of transparency and communication in managing teams and the future of RevOps. In this conversation, Christopher Nault and Sajeel Qureshi discuss managing remote teams and building company culture. They also touch on finding the right talent for a team and creating a successful rev ops operation. The conversation is light-hearted and humorous, with Sajeel using sock puppets to add a playful element. Takeaways RevOps is about putting systems in place to track and adjust variablesBusiness acumen and experience are essential for success in RevOpsImplementing RevOps in smaller organizations can be challenging due to limited resourcesTechnology, such as HubSpot, can help automate processes for smaller organizationsTransparency and communication are vital in managing teamsThe future of RevOps involves reducing manual work and focusing on forward-thinking strategies. Managing remote teams requires more than just sharing documents; it involves effective communication and understanding cultural differences.Finding the right talent involves a combination of HR support, interviews, and evaluating problem-solving skills.Creating a company culture that allows for intercommunication and growth requires understanding the team's vibe and selecting team members accordingly.A successful rev ops operation focuses on the intersection of sales, marketing, and customer service and keeps the flywheel spinning.Humor and playfulness can be valuable in building relationships and creating a positive work environment.Sound Bites"RevOps is really just putting the systems and identifying and putting in the systems in place to see the work that you're doing and give you the ability to adjust variables.""Implementing RevOps in smaller organizations is harder due to knowledge, expectation, and resource allocation.""With tools like HubSpot, smaller organizations can do a lot with automation and pay practically nothing.""That's good to while.""The soft skills to be successful.""It's like cookies and cream, it kind of works." Chapters00:00 Introduction and Background03:34 Challenges of Implementing RevOps in Smaller Organizations07:09 Transparency and Communication in Managing Teams14:24 The Future of RevOps: Reduction of Manual Work and Forward-Thinking Strategies19:53 Personalization in RevOps24:22 Choosing the Right Tools for RevOps26:27 Managing Remote Teams and Building Company Culture33:05 The Importance of Humor in the Workplace Links Chris Nault LinkedInGrowth Operations Firm's LinkedInGrowth Operations Firm website Sajeel Qureshi's LinkedInComputan's WebsiteComputan's LinkedIn

    34min
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Welcome to RevOps 500 where we invite the world’s top marketers to answer the tough questions facing growing companies. Join us as we dive deep into the world of RevOps. We’ll be learning strategies and expertise from first-hand experiences.

Informações

  • Criado por
    RevOps 500
  • Anos de atividade
    2023 - 2025
  • Episódios
    37
  • Classificação
    Livre
  • Copyright
    © RevOps 500
  • Site do podcast
    RevOps 500