10 episodes

Welcome to Delighted - the 10 episode podcast miniseries for online business owners who want to craft delightful experiences for their customers.

Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…

Co-explore with hosts Stacy Coyle from Workplace Lemonade and Caitlin from Caitie Means Business as they dive into what an amazing customer experience could look like in your business.

Delighted Stacy Coyle

    • Business
    • 5.0 • 1 Rating

Welcome to Delighted - the 10 episode podcast miniseries for online business owners who want to craft delightful experiences for their customers.

Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…

Co-explore with hosts Stacy Coyle from Workplace Lemonade and Caitlin from Caitie Means Business as they dive into what an amazing customer experience could look like in your business.

    Episode 10 Takeaways with Caitlin and Stacy

    Episode 10 Takeaways with Caitlin and Stacy

    In this episode cohosts, Stacy Coyle of Workplace Lemonade and Caitlin of Caitie Means Busisness, revisit our favorite moments and get a refresher on key takeaways as we bid you ♪ adieu, farewell, auf wiedersehen, goodbye ♪

    Download the Delighted Handbook on delightedpod.com

    • 10 min
    Episode 9 Community With Sophie Bujold

    Episode 9 Community With Sophie Bujold

    What is community? Why do we experience it in some contexts and not others? Explore community and connection in digital spaces - and how to cultivate it consciously.

    In this episode we're joined by Founder & Chief Strategist @ Cliqueworthy, Sophie Bujold.

    Download the Delighted Handbook on delightedpod.com

    • 25 min
    Episode 8 Global Inclusivity with Danbee Shin

    Episode 8 Global Inclusivity with Danbee Shin

    Get ideas for collaborating across continents, including folks from around the globe – and learn “The Timezone Dance” from our very own Stacy.

    In this episode we're joined by Web Design Mentor & Global Inclusion Specialist, Danbee Shin.

    Download the Delighted Handbook on delightedpod.com

    • 26 min
    Episode 7 Play With Alyea Sandovar

    Episode 7 Play With Alyea Sandovar

    Learn your play-style and brainstorm ideas to make your product or service more engaging – and more fun!

    In this episode we're joined by Gamification & Play Consultant, Alyea Sandovar

    Download the Delighted Handbook on delightedpod.com

    • 20 min
    Episode 6 DEI And Allyship With Erica Courdae

    Episode 6 DEI And Allyship With Erica Courdae

    Reconsider your normal, dive into imperfect allyship, and start creating congruence between your business + values.

    In this episode we're joined by Co-Founder Of Pause On The Play, Erica Courdae.

    Download the Delighted Handbook on delightedpod.com

    • 26 min
    Episode 5 Design With Hillary Presswood

    Episode 5 Design With Hillary Presswood

    Today we're “cultivating the vibes” – and making sure those vibes continue post-purchase. Join us for the perils of generic copy, thoughtful gift boxes, love languages and more.

    In this episode we're joined by Creative Director & Positioning Coach Hillary Presswood.

    Download the Delighted Handbook on delightedpod.com

    • 21 min

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