10 episodes
Delighted Stacy Coyle
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- Business
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5.0 • 1 Rating
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Welcome to Delighted - the 10 episode podcast miniseries for online business owners who want to craft delightful experiences for their customers.
Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…
Co-explore with hosts Stacy Coyle from Workplace Lemonade and Caitlin from Caitie Means Business as they dive into what an amazing customer experience could look like in your business.
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Episode 10 Takeaways with Caitlin and Stacy
In this episode cohosts, Stacy Coyle of Workplace Lemonade and Caitlin of Caitie Means Busisness, revisit our favorite moments and get a refresher on key takeaways as we bid you ♪ adieu, farewell, auf wiedersehen, goodbye ♪
Download the Delighted Handbook on delightedpod.com -
Episode 9 Community With Sophie Bujold
What is community? Why do we experience it in some contexts and not others? Explore community and connection in digital spaces - and how to cultivate it consciously.
In this episode we're joined by Founder & Chief Strategist @ Cliqueworthy, Sophie Bujold.
Download the Delighted Handbook on delightedpod.com -
Episode 8 Global Inclusivity with Danbee Shin
Get ideas for collaborating across continents, including folks from around the globe – and learn “The Timezone Dance” from our very own Stacy.
In this episode we're joined by Web Design Mentor & Global Inclusion Specialist, Danbee Shin.
Download the Delighted Handbook on delightedpod.com -
Episode 7 Play With Alyea Sandovar
Learn your play-style and brainstorm ideas to make your product or service more engaging – and more fun!
In this episode we're joined by Gamification & Play Consultant, Alyea Sandovar
Download the Delighted Handbook on delightedpod.com -
Episode 6 DEI And Allyship With Erica Courdae
Reconsider your normal, dive into imperfect allyship, and start creating congruence between your business + values.
In this episode we're joined by Co-Founder Of Pause On The Play, Erica Courdae.
Download the Delighted Handbook on delightedpod.com -
Episode 5 Design With Hillary Presswood
Today we're “cultivating the vibes” – and making sure those vibes continue post-purchase. Join us for the perils of generic copy, thoughtful gift boxes, love languages and more.
In this episode we're joined by Creative Director & Positioning Coach Hillary Presswood.
Download the Delighted Handbook on delightedpod.com