Dentist on Demand - DentalBytes

Dentist on Demand

Our show is your ticket to discovering the cutting-edge innovations, breakthrough techniques, and transformative technologies that are redefining the very essence of dentistry. With the expertise and passion of our dental expert guests, including dentists, dental hygienists, orthodontists, dental technicians, oral surgeons, dental educators, and more, we'll unravel the intricacies of this vital healthcare field, shedding light on the latest trends and developments that are shaping the future of dental care. Explore the fascinating stories of these dental professionals who are at the forefront of this ever-changing field. Their experiences, challenges, and triumphs provide a unique glimpse into the dedication and artistry that goes into creating healthy and beautiful smiles. Whether you're a dental professional seeking to stay up-to-date with industry advancements or a curious listener interested in the science and artistry of dentistry, our podcast is your gateway to the world of oral health. Join us on this enlightening journey as we celebrate the remarkable individuals from various corners of the dental industry who are pushing the boundaries of dentistry and, ultimately, improving the lives of countless individuals one smile at a time.

  1. 1D AGO

    DentalBytes ep. 161 - Streamlining the Lab, Raising the Standard of Care

    Send a text Robert Hawkins from Aurum Group for a practical look at why the lab remains one of the most crucial pieces of modern dentistry—and how Aurum is evolving to meet the future. Marc and Robert unpack how the lab is more than “fabrication”: it’s a clinical partner that impacts case planning, predictability, esthetics, materials selection, turnaround, and the final patient experience. As dentistry becomes more digital, the lab’s role becomes even more important—bridging technology with real-world execution and quality control. They also explore a bigger shift happening right now: the growing intersection of medicine and dentistry. Robert shares how Aurum is leaning into that direction—including the development of an imaging centre designed to elevate diagnostic inputs, strengthen treatment planning, and help clinicians see more clearly before they treat. From there, they dig into how labs are streamlining workflows, improving communication, and reducing friction from intake to delivery. Robert breaks down what’s real (and what’s not yet) with emerging tech like 3D printed crowns, where ceramics still lead, and how innovation is being applied responsibly—not just for speed, but for outcomes. You’ll also hear about Aurum’s investment in training and collaboration through the Hyo Maier Centre for Dental Excellence and hands-on “Innovation Tours” designed to strengthen digital workflows between practices and technicians. If you want a grounded, forward-looking conversation about where labs—and dentistry—are headed, this one’s for you. Support the show Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one. Instagram: https://www.instagram.com/dentistondemand/ Facebook: https://www.facebook.com/dentistondemand.ca/ LinkedIn: https://www.linkedin.com/company/dentist-on-demand YouTube: https://www.youtube.com/channel/UCRTD4frcgfhZfklxl4JNT-g Threads: https://www.threads.com/@dentistondemand

    1h 2m
  2. FEB 14

    DentalBytes ep. 160 - Turning Operations into Profitability

    Send a text Joined by Josh DeVries (CEO & Co-Founder, Intiveo) to unpack why “patient engagement” has become commoditized—and why the real win in 2026 is designing the full patient experience: acquisition, engagement/loyalty, and appointment completion.  We break down the execution gap inside practices, how to spot bottlenecks that quietly kill production, why Josh’s concept of “micro-agreements” reduces friction, and what it really takes to get patients to show up prepared (hint: it’s more touchpoints than you think). We also get practical on what Intiveo is built for—automating, tailoring, and reporting on key points in the patient journey, reaching patients through the channels they actually use (text/voice/email) , and even improving communication with non-patients like parents/caregivers and referring practices through Intiveo Connect—so practices can reduce no-shows, protect chair time, and deliver an experience patients can feel. Support the show Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one. Instagram: https://www.instagram.com/dentistondemand/ Facebook: https://www.facebook.com/dentistondemand.ca/ LinkedIn: https://www.linkedin.com/company/dentist-on-demand YouTube: https://www.youtube.com/channel/UCRTD4frcgfhZfklxl4JNT-g Threads: https://www.threads.com/@dentistondemand

    55 min
  3. FEB 6

    DentalBytes ep. 159 - Why Great Dentistry Starts with Better Communication

    Send a text I sat down with Elise Poirier, a digital workflow specialist who’s lived on both sides of the fence—clinical dentistry, digital systems, and now helping bridge the gap between the practice and the lab.  In this conversation, Elise breaks down:  • Why new tech fails when training + workflow alignment aren’t built in (hello “expensive coat hanger” 🫠)   • Why labs aren’t “a checkpoint”… they’re a true partner in predictable outcomes   • And the big one: how we can run consultations in a way that builds trust, simplifies options, and creates a clear next step (instead of overwhelming patients with dental-speak).  Also… we had to talk about the Ocean team dynamic—different strengths coming together like a full-on Megazord. 🌊⚡️  If you’re building a more predictable digital workflow (or trying to tighten up patient communication), this one will hit.  #Episode159  #DentalPodcast  #DigitalDentistry  #DentalWorkflow  #CADCAM Support the show Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one. Instagram: https://www.instagram.com/dentistondemand/ Facebook: https://www.facebook.com/dentistondemand.ca/ LinkedIn: https://www.linkedin.com/company/dentist-on-demand YouTube: https://www.youtube.com/channel/UCRTD4frcgfhZfklxl4JNT-g Threads: https://www.threads.com/@dentistondemand

    53 min
  4. 11/15/2025

    DentalBytes ep 158 - Plug In or Fall Behind: Why AI Belongs in Your Practice

    Send a text What happens when you bring tech-savvy vision, real-world insight, and a bit of butter chicken poutine into one episode? You get Josh Muir. From parenting to patient care, Josh and I dive deep into how AI is reshaping the dental industry—not in the future, but right now. Whether you’re a DSO, a solo doc, or just trying to keep your team on the same page, this episode is your call to adapt, evolve, and lead. We talk: ⚡️AI-powered diagnostics ⚡️Patient education through tech ⚡️Efficiency without losing empathy ⚡️How to lead (and live) with purpose Josh is more than a guest—he’s a trusted friend, a sharp thinker, and someone I deeply respect. 🎧 Tune in now on all platforms. Let’s build smarter, not just harder. #DentalBytes #Episode157 #PlugInOrFallBehind #AIinDentistry #DentalTech#DentalPodcast #FutureOfDentistry #InnovationInPractice #PurposeDrivenWork #GratefulForYou #DigitalDentistry #DentalCommunity #MindsetShift #LeadershipMatters #FriendshipThatMatters Support the show Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one. Instagram: https://www.instagram.com/dentistondemand/ Facebook: https://www.facebook.com/dentistondemand.ca/ LinkedIn: https://www.linkedin.com/company/dentist-on-demand YouTube: https://www.youtube.com/channel/UCRTD4frcgfhZfklxl4JNT-g Threads: https://www.threads.com/@dentistondemand

    50 min
  5. 11/10/2025

    DentalBytes ep. 157 - Digital Nomads & 3D Dentistry

    Send a text This week on DentalBytes, Marc sits down with Seth Potter — dental technologist, educator, and global traveler redefining what it means to live and work in the digital age of dentistry. From missionary roots and analog wax-ups to AI-driven design and 3D printing, Seth’s journey shows how passion and purpose can shape both career and lifestyle. 🌎💻 They dive into: • The rise of digital workflows and AI-powered design • How 3D printing is transforming patient care and lab collaboration • Why embracing technology doesn’t replace human connection — it enhances it Whether you’re a clinician, technician, or just love innovation, this episode will inspire you to think bigger about what’s possible in modern dentistry. 📸 Follow Seth: @SethPotterDental #DentalBytes  #DentistOnDemand  #DigitalDentistry  #DentalInnovation Support the show Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one. Instagram: https://www.instagram.com/dentistondemand/ Facebook: https://www.facebook.com/dentistondemand.ca/ LinkedIn: https://www.linkedin.com/company/dentist-on-demand YouTube: https://www.youtube.com/channel/UCRTD4frcgfhZfklxl4JNT-g Threads: https://www.threads.com/@dentistondemand

    52 min
  6. 10/28/2025

    DentalBytes ep. 155 The Unfiltered Truth About Dentistry, Business, and Grit - Howard Farran

    Send a text In this landmark episode, Marc Wagner sits down with the legendary Dr. Howard Farran, founder of DentalTown, renowned dentist, speaker, entrepreneur, and unapologetically candid voice in the dental industry. If you’ve ever wanted to hear the raw, unfiltered truth about what it really takes to thrive in dentistry — not just clinically but financially, mentally, and spiritually — this is the episode to lock into. Dr. Farran brings fire and wisdom to every minute of the conversation, covering everything from the psychology of fear and survival, to burnout, to the difference between dentists who make it and those who stay stuck. This is not another fluffy motivational interview. It’s a wake-up call, a roadmap, and a reality check for anyone in the dental field. ⸻ Key Topics Discussed 🧠 Fear, Scarcity & Survival Instincts in Dentistry •Why humans are hardwired to focus on negativity — and how dentists must overcome this bias to grow. •The tribalism and scarcity mindset that hold professionals back from seeing abundance. 🏢 Private Practice vs DSOs: Why the Debate Misses the Point •Dr. Farran shatters the “evil DSO” myth and explains how group practices can be the best training ground for young dentists. •Real-world breakdown of DSO demographics (most are 4–9 locations, not corporate monsters). •The myth of “I don’t take insurance” straight out of school — and why it’s financial suicide. 💰 What Thriving Dentists Actually Do •Why your location and demographics are 80% of your success. •The importance of extended hours, emergency ops, and marketing funnels. •Why too many new grads are “too good” for real experience and miss out on the grind that builds greatness. 📈 Hard Truths About Dental Burnout •Burnout isn’t from dentistry — it’s from moral injury and being in the wrong work environment. •You didn’t go through 8 years of school to be treated like a production robot. •“You’re not burned out… You’ve just never been shown how to lead.” 👥 Mentorship and Moral Injury •Why having a true mentor — someone who protects your soul, not exploits your labor — is more important than your first salary. •How to identify toxic practices before you sign — including turnover red flags, manipulative treatment planning, and ego-driven owners. 🦷 Mastery Through Reps, Not Conferences •Forget flying across the country to a fancy CE course if you haven’t even read the textbook. •“You don’t learn to do implants by reading about them — you learn by screwing up the first 100.” •The pattern of success: read the literature → practice hands-on → embrace failures → level up. 📞 Your Front Desk is Losing You Millions •The highest paid role in every other industry is sales… so why is your receptionist your lowest paid, least trained employee? •Why call conversion is the number one ROI lever in your practice. •Dr. Farran’s data: DSOs like Heartland Support the show Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one. Instagram: https://www.instagram.com/dentistondemand/ Facebook: https://www.facebook.com/dentistondemand.ca/ LinkedIn: https://www.linkedin.com/company/dentist-on-demand YouTube: https://www.youtube.com/channel/UCRTD4frcgfhZfklxl4JNT-g Threads: https://www.threads.com/@dentistondemand

    1h 3m
  7. 10/22/2025

    DentalBytes ep. 154 - The 11 Ways to Exit Dentistry

    Send a text This one spans the globe — literally. Craig joined me from the future (Australia!) for a deep dive into one of the most overlooked (yet critical) conversations in dentistry: exit planning. With 25 years in M&A and a clear mission to help dentists build businesses worth buying, Craig lays out: ✅ The 11 ways to exit your practice (you probably only know 2) ✅ How to turn admin chaos into backend structure ✅ Why internal staff ownership can be a game-changer ✅ And how AI, automation, and even rollups are transforming dentistry — globally Oh — and we also covered dental robots, co-op strategies, mental health in retirement, bolting on breweries (yes), and how to reclaim time and purpose in your career. 📈 If you’re a practice owner thinking about what’s next — whether it’s tomorrow, or 10 years from now — this is your roadmap. 🧠 Listen to the full episode wherever you get your podcasts hashtag#DentalBytes hashtag#DentalPodcast hashtag#ExitStrategy hashtag#PracticeGrowth Support the show Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one. Instagram: https://www.instagram.com/dentistondemand/ Facebook: https://www.facebook.com/dentistondemand.ca/ LinkedIn: https://www.linkedin.com/company/dentist-on-demand YouTube: https://www.youtube.com/channel/UCRTD4frcgfhZfklxl4JNT-g Threads: https://www.threads.com/@dentistondemand

    1h 18m

About

Our show is your ticket to discovering the cutting-edge innovations, breakthrough techniques, and transformative technologies that are redefining the very essence of dentistry. With the expertise and passion of our dental expert guests, including dentists, dental hygienists, orthodontists, dental technicians, oral surgeons, dental educators, and more, we'll unravel the intricacies of this vital healthcare field, shedding light on the latest trends and developments that are shaping the future of dental care. Explore the fascinating stories of these dental professionals who are at the forefront of this ever-changing field. Their experiences, challenges, and triumphs provide a unique glimpse into the dedication and artistry that goes into creating healthy and beautiful smiles. Whether you're a dental professional seeking to stay up-to-date with industry advancements or a curious listener interested in the science and artistry of dentistry, our podcast is your gateway to the world of oral health. Join us on this enlightening journey as we celebrate the remarkable individuals from various corners of the dental industry who are pushing the boundaries of dentistry and, ultimately, improving the lives of countless individuals one smile at a time.