Designed - Feel Is a Function

Duncan Ray explores why emotional design is a core function, not decoration, using Donald Norman's three-level framework—visceral, behavioral, and reflective responses. Through pharmacy packaging and hospital design examples, he reveals how the best products serve the whole person, creating meaning beyond utility. Loved this episode? Discover more original shows from the Quiet Please Network at QuietPlease.ai, explore our curated favorites here amzn.to/42YoQGI, and catch just a slice of our AI hosts in action on Instagram at instagram.com/claredelish and YouTube at youtube.com/@DIYHOMEGARDENTV This content was created in partnership and with the help of Artificial Intelligence AI.