The Mindtools L&D Podcast

Mind Tools Ltd

The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.

  1. SEP 23

    The empathy problem: Balancing emotion in decision-making

    Decision-making is a key aspect of being a manager, and a complex mix of skills, experiences, judgments and instincts. So how do you help your managers make smarter decisions at work? In this week's episode of The Mindtools L&D Podcast, our own Dr Anna Barnett reveals insights from our new report 'The empathy problem: Balancing emotion in decision-making', part of our Building Better Managers series. We discuss: Whether managers are more inclined to delegate difficult tasks than those they think will be achieved Why too much empathy is a problem in decision-making How to build emotionally intelligent managers. During the discussion, Anna referenced the following papers: Maas, V. S., & Shi, B. (2023). ‘The effects of target difficulty and relative ability on managers’ delegation decisions’. Management Accounting Research, 60, 100851. Kaiser, R. B. (2024). 'Has empathy really become more important to leadership since the COVID-19 pandemic?'. Consulting Psychology Journal. To read all of our reports, visit mindtools.com/thought-leadership/reports For more from Mindtools and Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, each aligned to our Manager Skills Assessment. Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com Connect with our speakers If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross Dickie Dr Anna Barnett Ross Garner

    41 min
4.6
out of 5
20 Ratings

About

The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.

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