Destination Roadmapping

Vicky Soderberg

A 10-minute spark of inspiration with a side of tough love—helping small towns create big impact through tourism, events, and unforgettable visitor experiences.

  1. Your Tourism "What If" Plan

    5D AGO

    Your Tourism "What If" Plan

    Send a text Tourism seasons rarely unfold exactly the way we expect. Gas prices shift, travel habits change, weather refuses to cooperate, and sometimes a random 12-second video sends visitors somewhere you never saw coming. In this episode of Destination Roadmapping, we revisit the idea from Episode 20, the “What If” plan for events and apply it to an entire tourism season. Because just like events, destinations need to be ready for the unexpected. We’ll explore several forces that could shape the 2026 tourism season, including travel price fatigue, shrinking travel radiuses, the “cute downtown” plateau, and the rapidly changing ways visitors discover places. But we’ll also play a little devil’s advocate. What if tourism planning can’t predict the biggest disruptions?  What if travelers simply take fewer trips?  What if the real answer isn’t more strategy, but better fundamentals? Instead of trying to control every possible variable, the communities that succeed are usually the ones that build destinations flexible enough to adapt when things change. Because tourism seasons, like the wind, don’t always blow the way we expect. The goal isn’t predicting the weather. It’s building a destination that sails well no matter which direction the wind comes from. If you care about creating experiences that make visitors stay longer, spend more, and come back again, this episode will give you a fresh way to think about uncertainty in tourism. Small towns don’t win by predicting everything. They win by being ready for anything. Thanks for listening! Look for new episodes each Sunday wherever you get your podcasts, and in the meantime... Connect with Vicky on LinkedIn

    12 min
  2. FEB 1

    Who's Allowed to Fix This?

    Send a text When something goes sideways at an event (and it always will) why does everyone freeze? A line backs up. A performer is late. A guest asks a simple question. Staff look at volunteers. Volunteers look at staff. Someone says, “Let me check with…,” and five minutes later the problem is still standing there, arms crossed. In this episode, Vicky digs into the real reason staff and volunteers hesitate to solve problems in real time. It’s not apathy. It’s not lack of initiative. It’s a system that quietly trained them to wait. You’ll hear why hesitation is often a rational response to unclear authority, how micromanagement (even unintentional) conditions people to stop thinking, and why “just ask me” turns leaders into bottlenecks instead of builders. This conversation connects directly to Episode 15: The Micromanagement Mess and Episode 20: Your Event’s “What If?” Plan, showing how decision authority, when designed intentionally, keeps events moving without turning them into the Wild West. We’ll cover: The hidden fears that stop people from acting in the momentWhy praise for initiative often clashes with post-event criticismHow to define decision “boxes” so people know when to act and when to escalateWhy volunteers freeze faster—and how clarity fixes thatThe debrief question that builds confidence instead of hindsight fearWhen authority is clear, people step up. When it’s fuzzy, they freeze.  Confidence isn’t just a personality trait, it’s a design outcome. If you want events that feel calm instead of fragile, this episode is your blueprint. Thanks for listening! Look for new episodes each Sunday wherever you get your podcasts, and in the meantime... Connect with Vicky on LinkedIn

    11 min

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A 10-minute spark of inspiration with a side of tough love—helping small towns create big impact through tourism, events, and unforgettable visitor experiences.