Dial In: Navigating The Customer Service /Call Center Industry

Muzick Hairston
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I will be providing information on how to navigate the customer service call center industry.

에피소드

  1. 2020. 12. 28.

    Episode 6:Little Things To Remember

    In this episode I provide some things to keep in mind when calling into customer service.

    10분

  2. 2020. 12. 06.

    Episode 5 Quality Assurance

    In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.

    9분

  3. 2020. 11. 24.

    Episode 4:The Answers That You give

    This episode is about the answers that you give during an interaction with a customer service representative

    6분

  4. 2020. 09. 24.

    Episode 3 : Questions To Ask

    In this episode I discuss the questions to ask during the interaction with the customer service representative.

    9분

  5. 2019. 11. 24.

    Episode 2 : Verification

    In this episode I talk about the verification process involved when calling in to a call center

    6분

  6. 2019. 11. 24.

    Dial In: Navigating The Customer Service /Call Center Industry (Trailer)

    Dial In: Navigating The Customer Service /Call Center Industry

    1분

  7. 2019. 10. 17.

    WELCOME Back!!! EPISODE 1

    This is an intro to my next segment that I will be discussing and providing information

    2분

예고편

소개

I will be providing information on how to navigate the customer service call center industry.

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