Diamond Hands Podcast

Leslie Tracey

Are you an MD, Physician Associate, or Nurse who has just opened your medical aesthetics practice? As you know, a thriving business consists of a mix of Business, Mindset, and Continuous Development. Hear stories and best practices from successful practice owners and relevant industry experts so you can fast forward to success. Build your business. Create, beautiful ;)

  1. EP 79: You Think You're Attracting High-Value Patients. You're Not.

    11H AGO

    EP 79: You Think You're Attracting High-Value Patients. You're Not.

    In this solo episode of the Diamond Hands Podcast, Leslie Tracey delivers a reality check to the medical aesthetics industry: your marketing signal might be working against you. Drawing from the "anti-laws" of luxury strategy, Leslie explains why being "approachable" and "affordable" is actually repelling the caliber of patient you want to treat. From the psychology of the "I Am" state to the high-stakes expectations of ultra-high-net-worth individuals, Leslie breaks down the architectural shift required to move from a generic practice to a luxury brand. This episode is a masterclass in declaring your value, creating intentional friction, and ensuring your brand signal is legible to those who value time and excellence over discounts. 🔗 Resources & Links 🌐 Visit Diamond Hands Media: https://www.diamondhandsmedia.com/ 📖 Featured Book: The Luxury Strategy by Jean-Noël Kapferer and Vincent Bastien 📰 Join the Branded Practice Newsletter: https://www.diamondhandsmedia.com/ 📸 Follow Leslie on Instagram: https://www.instagram.com/diamondhandsmedia/ 🤝 Connect with Leslie on LinkedIn: https://www.linkedin.com/in/leslie-tracey/ If you understand brand, story, and distribution, you can build anything in this industry.Subscribe to my newsletter for weekly strategy for aesthetic founders & healthcare CEOs:🔗 https://www.leslietracey.com/Work with my team at Diamond Hands Media:🔗 https://diamondhandsmedia.com(Healthcare video marketing, executive brand strategy, and branded patient journeys for leaders who want to dominate their market.)––– My Book –––Be Intentional or Be Irrelevant🔗 https://a.co/d/fE8DuQoSource paper: https://arxiv.org/html/2510.14223v1

    24 min
  2. EP 74: Category Beats Competition with Chris Heiler

    MAR 20

    EP 74: Category Beats Competition with Chris Heiler

    In this episode of the Diamond Hands podcast, Leslie Tracey interviews Chris Heiler, CEO and co-founder of Flycatcher Men, a Med Spa focused on men's aesthetics. Chris shares his journey into the aesthetics industry, highlighting the unique challenges men face when seeking aesthetic treatments. He emphasizes the importance of creating a comfortable environment for male clients and the need for education in the aesthetics field. The conversation also touches on marketing strategies, building community, and the vision for the future of Flycatcher Men. In this episode of the Diamond Hands podcast, Leslie Tracey interviews Chris Heiler, CEO and co-founder of Flycatcher Men, a Med Spa focused on men's aesthetics. Chris shares his journey into the aesthetics industry, highlighting the unique challenges men face when seeking aesthetic treatments. He emphasizes the importance of creating a comfortable environment for male clients and the need for education in the aesthetics field. The conversation also touches on marketing strategies, building community, and the vision for the future of Flycatcher Men. Chapters 00:00 Introduction to Men's Aesthetics 02:41 Chris Heller's Journey into Med Spas 05:32 The Discomfort of Men in Med Spas 08:14 Creating a Comfortable Experience for Men 11:19 The Role of Education in Aesthetics 14:02 Understanding the Ideal Patient 16:47 Men's Motivations for Aesthetic Treatments 19:13 Harnessing SEO and Organic Search for Growth 21:18 Building Community in Men's Aesthetics 23:47 The Importance of Connection and Support 27:08 Vision for a Brand: The Long Game 33:49 Key Insights for Aspiring Med Spa Owners 🔗 Resources & Links 💼 Learn more about Flycatcher (Medical Aesthetics for Men) https://www.flycatcher.men/ 🤝 Connect with Chris Heiler on LinkedIn https://www.linkedin.com/in/chris-heiler/ 📸 Follow Chris Heiler on Instagram https://www.instagram.com/chris_heiler/ 📰 Join the Branded Practice Newsletter https://www.diamondhandsmedia.com/ 📸 Connect with Leslie on Instagram https://www.instagram.com/diamondhandsmedia

    36 min
  3. EP 72: Treat the Skin, Not the Symptom

    MAR 6

    EP 72: Treat the Skin, Not the Symptom

    In this episode, Leslie Tracey sits down with Roni Bolton, founder of Precise Aesthetics and Precise Cares, a nonprofit dedicated to transforming lives through laser tattoo removal for survivors of trafficking, ex-gang members, and individuals re-entering society. A Doctor of Nursing Practice (DNP) and the Chief Medical Officer of Cervello USA, who has carved a unique path from business development to becoming a premier laser and dermatology expert. Roni shares her transition from an MBA background to the clinical world, highlighting the critical need for safety protocols in treating diverse skin types and the importance of clinical judgment over manufacturer playbooks. The conversation explores the ethical side of entrepreneurship, the power of professional integrity, and how finding your niche leads to both personal fulfillment and business success.  🔗 Resources & Links    💼 Learn more about Roni Bolton ,PSRx Body & Skin and Cervello Laser  https://cervellolaser.com/providers/roni-bolton-aprn-dcnp/  ✨ Visit PSRX Body & Skin Online  https://www.psrxbodyandskin.com/  🛍️ Shop PSRX Body & Skin  https://shop.psrxbodyandskin.com/  📸 Follow Roni on Instagram  https://www.instagram.com/nurseronib/  📸 Follow PSRX Body & Skin on Instagram  https://www.instagram.com/psrxbodyandskin/  📚 Learn more about laser training and education at Precise Aesthetics Co  https://preciseaestheticsco.com/  📰 Join the Branded Practice Newsletter at  https://www.diamondhandsmedia.com/  📸 Connect with Leslie on Instagram: https://www.instagram.com/diamondhandsmedia

    1h 9m
5
out of 5
27 Ratings

About

Are you an MD, Physician Associate, or Nurse who has just opened your medical aesthetics practice? As you know, a thriving business consists of a mix of Business, Mindset, and Continuous Development. Hear stories and best practices from successful practice owners and relevant industry experts so you can fast forward to success. Build your business. Create, beautiful ;)

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