Digital Artisans

Suzy DeLine

Welcome to the Crafted Journey - from Digital Artisans, a podcast series hosted by Suzy DeLine, where every career story matters. Whether you're a seasoned expert with decades of experience or just beginning with fresh ideas and bold ambitions, this is your space. At Digital Artisans, we believe in amplifying voices from every stage of the professional journey. Each episode explores the real stories, insights, and defining moments that shape careers—offering inspiration, connection, and visibility to those crafting their unique path.

  1. 15 thg 7

    Dr Epps on the Crafted Journey

    Dr. Elvis Epps did not set out to become an educator. He joined the US Navy in 1982, traveled to Singapore, Japan, the Caribbean, the Persian Gulf, and beyond, and eventually left the service when he recognized that a military lifestyle and a growing family could not coexist on his terms. His entry into education came at his wife's suggestion. He filled out applications, a school called back, and what followed was a thirty-year career spanning classroom teaching, assistant principal roles, and nearly two decades as a school administrator. That unplanned beginning, he says, turned out to be a calling. Before education, the Navy gave Epps something his hometown of Jackson, Mississippi had not. Growing up in what he describes as a third-rate education system for African American men in the seventies, no guidance counselor ever spoke to him about college. He reached higher education on the strength of nine athletic scholarship offers in track and field, plus a music scholarship and a basketball offer. The exposure he gained through military service, meeting people across continents and economic circumstances, shaped the leader he would become decades later in a Palm Beach County high school. A turnaround built on accountability and trust In February 2017, the Palm Beach County Schools superintendent called Epps into his office and asked him to take over a struggling high school on an interim basis. The school carried a reputation rooted in events from two decades earlier, and community members still associated it with gang activity long after conditions had changed. Epps arrived to a graduation rate sitting at 78 percent and a campus where, by his own account, some staff did not share a vision centered on loving students first. He moved quickly, restructuring personnel, retraining teachers, and tracking attendance with enough precision to discover that students who had moved out of state months earlier were still on rosters inflating absentee figures. The results accumulated steadily. By his final years leading the school, the graduation rate had climbed past 90 percent, peaking at 95.6 percent. The Hispanic student graduation rate, a group he describes as largely first-year learners to American schools, rose from roughly 46 percent to approximately 88 percent and continued climbing after he left. Teacher absenteeism fell from 8 percent to 1.8 percent. Epps is direct about what drove those numbers: "I am the protector of their instructional time. It means nothing interferes with your instructional time." That principle guided every decision, from removing disruptive students to quietly brokering transfers for teachers who were, in his words, good people in the wrong environment, placing them with principals whose school populations would be a better fit rather than simply letting those teachers go. The team behind the numbers Epps is consistent on one point: the outcomes belonged to a team. He points to his school secretary, Ms. Spooner, a bilingual staff member he recruited from the student services office after watching her interact with students without ever rushing them away. She became an informal translator, a keeper of institutional memory from her earlier years at a feeder elementary school, and a quiet logistical anchor who made sure, via a code phrase about a package on his desk, that a principal who never slowed down still managed to eat lunch. He also credits assistant principal Tracy Bailey, who pulled struggling students into her office, pulled up their test scores, and told them directly that she would see them to graduation, and Alicia Taylor, a mathematics leader who managed the master schedule with precision and whose department never required his intervention. A former student summed up the arc of the turnaround in a chance encounter at church two months before the podcast conversation. The student told Epps plainly: "We didn't like you when you came. We were doing our own thing, and you came in and brought some order. We didn't get it at first. But once the school shifted, turned around, all of us start saying, now we see. This is where he's taking us." That shift in student perception, from resistance to buy-in, reflected a deliberate rebranding effort. Epps consistently told staff and students that people from across the country would come to see what they were building. When celebrity chef Guy Fieri visited the campus, spoke to students in the auditorium about his own career beginnings, and presented the culinary department with a $20,000 check, it validated a promise Epps had made repeatedly to a community that had reason to be skeptical. Since retiring from school administration four years ago, Epps has continued working in leadership training and development, serving government agencies, private and public organizations, and nonprofit entities. The through line from Navy recruit to school turnaround specialist to leadership consultant is less a straight path than a series of orders accepted and acted on. His framework has not changed much: identify the right people, give them room to lead, hold the line on what matters, and, as he puts it, drop positivity into their buckets before they run dry.

  2. 15 thg 7

    Robert Freiri on the Crafted Journey

    Robert Ferreri has spent nearly four decades in the nonprofit sector, moving through roles at the YMCA, Boys and Girls Clubs, private child development organizations, and Habitat for Humanity before landing his current position as development director at Morgan Autism Center in San Jose, California. His path was not a straight line. It was shaped by early volunteer work, a willingness to ask the right questions, and a consistent belief that empowerment, not direction, is what moves people forward. Ferreri's entry into the field came through a required volunteer placement during his recreation administration studies at Cal State Northridge. He chose the YMCA, and the experience stuck. Working with older school-age and middle school kids, he noticed quickly that the program had been struggling because no one had simply asked the participants what they wanted to do. "I asked them, well, what do you guys wanna do? And they said, well, we wanna play sports. We wanna go to the park. We wanna go on field trips. Let's do that." That small shift in approach had an outsized effect, and it became a principle he carried into every role that followed. Among Ferreri's most concrete professional contributions was his tenure as executive director of a Silicon Valley Habitat for Humanity affiliate. When he arrived, the organization had built roughly eight homes across its entire twenty-year history and had a staff of three. Over the following seven years, that changed substantially. The affiliate built 30 homes in a concentrated four-year stretch and grew its team to 16 staff members. A key strategic move was accepting government funding, including redevelopment and housing dollars, at a time when many Habitat affiliates did not. In a high-cost region like Silicon Valley, Ferreri recognized that this funding was not optional. It was the lever that made corporate partnerships and volunteer programs viable at scale. That work at Habitat also opened doors beyond the local level. Ferreri served as national chair of the organization's annual conference in the aftermath of Hurricane Katrina, and made the decision to hold the event in New Orleans as a direct act of support for the recovering city. The conference helped catalyze construction of what became known as the Musician's Village, a cluster of homes built to help displaced artists and community members return. It was through that same network that Ferreri ended up working side by side with President Jimmy Carter on a home build, an experience he described with characteristic candor: "The first half hour didn't go so great. I was starstruck." Carter's direct instruction to focus and lead snapped him back, and they finished the job together. Ferreri is deliberate in crediting the people who influenced how he operates under pressure. A program director at the YMCA of the Redwoods in Boulder Creek modeled calm, philosophical leadership during a period when Ferreri was impatient and pushing for faster results than circumstances allowed. That steadiness proved essential when the 1989 earthquake hit while Ferreri was alone with 20 children in an old church building, both of his scheduled leaders having called in sick that day. He credits his mentor's influence with helping him keep the situation stable until every child was home safely. He also points to speaker and former comedian Michael Pritchard, a longtime Bay Area figure who now works with nonprofits, as someone he continues to turn to when things get difficult. In addition to his paid career, Ferreri has been a Rotarian for roughly 17 years across four different clubs. His involvement with the Rotary Enterprise Leadership Conference, a program that brings young people together around innovation, teamwork, and self-determination, circles back to where his interest in the field began. He still hears from participants years later who describe the three-day experience as a turning point. As he moves toward retirement, he expects his Rotary work to expand, with more international engagement, continued involvement in his local church, and conversations already underway with contacts in the tech sector about how he might help bridge corporate resources and nonprofit needs. Ferreri's career is a useful illustration of what longevity in the social sector can look like when it is grounded in genuine community relationships rather than institutional ambition. From youth programs in Southern California to disaster recovery in New Orleans to autism services in Silicon Valley, the throughline is consistent: find out what people actually need, then build the structures that give them a real chance to get there.

  3. 26 thg 6

    Crafted Journey How To: Bringing Consent, Choreography, and Mental Health to Performance

    A staged fight, an intimate scene, a moment of physical care: the audience sees emotion, tension, and story. What they do not see is the careful choreography that makes those moments safe, repeatable, and believable for the performers living inside them. In the years since #MeToo, and with shows like Bridgerton bringing intimacy coordination into public conversation, theater and film have been paying closer attention to how vulnerable scenes are built. The stakes are creative as much as ethical: when actors are supported with clear boundaries, consent-based practices, and mental health awareness, they can approach vulnerable scenes with the trust those moments require. So what does it actually take to choreograph intimacy, violence, and care on stage or screen while protecting the people who bring those moments to life? On this episode of Crafted Journey, host Suzy DeLine speaks with Bessie Zolno, an intimacy and violence choreographer, fight choreographer, and mental health coordinator for theater and film. Their conversation traces Zolno’s path from early theater performance and musical theater training to stage combat, intimacy coordination, and mental health work, while exploring how these specialties support actors through physically and emotionally demanding scenes. The main topics of conversation… Zolno explains how a serious back injury in college led her deeper into stage combat and helped her discover a physically supported approach to performance and choreography.She reflects on meaningful projects, including Cost of Living at Oakland Theater Project, where she helped stage care work, dressing, showering, and intimacy with actors portraying and living with physical disabilities.The discussion looks at the growing visibility of intimacy coordination, from the #MeToo movement to Bridgerton and even Saturday Night Live parodies, as audiences become more aware of the role these professionals play.Bessie Zolno is an intimacy and fight choreographer, violence choreographer, and mental health coordinator working across theater and film. Her experience spans stage productions, films, one-acts, and educational settings, including choreography and consulting work with Columbia College Chicago, California Shakespeare Theater, Pride Films and Plays, and freelance theater and film projects. A longtime performer and teaching artist, she has appeared in more than 35 Bay Area productions and readings and won the 2015 SFBWW Award for Best Leading Actress.

  4. 9 thg 6

    Crafted Journey How To: Building a Creative Career Across Scripts, Stages, and Sound

    Creative careers rarely move in a straight line, especially for writers working across stage, screen, audio, books, and independent film. Sustaining that kind of life often means finding opportunities wherever they appear, building a strong network, staying open to different formats, and saying yes to collaborations that can lead somewhere unexpected. The stakes are familiar to anyone trying to make work outside a traditional system: talent matters, but so do persistence, resourcefulness, and community. So how does a writer build a lasting creative career when the path is not one ladder, but a series of projects, pitches, relationships, and risks? On this episode of Crafted Journey, host Suzy DeLine speaks with Barry M. Putt, Jr., a dramatist, author, and screenwriter, about his path from NYU Tisch School of the Arts to independent film, audio drama, playwriting, publishing, and festival curation. Their conversation traces the realities of finding creative work, the resources that have helped him grow, and his role in the upcoming Out of the Cellar Film Festival, including its 48-hour filmmaking challenge. The main topics of conversation… Building a multi-format writing career: Putt discusses his background in dramatic writing, his work with independent filmmakers, and his extensive experience in audio drama, including projects with companies in the U.S., Canada, China, and Israel.Finding creative opportunities: The episode explores how writers can seek out gigs, community, and inspiration through resources such as Mandy.com, NYCPlaywrights.org, InkTip, Screenwriting Staffing, and craft books like The Art of Dramatic Writing.Launching the Out of the Cellar Film Festival: Putt shares his role curating film submissions and helping support the festival’s 48-hour filmmaking challenge, which invites participants to create a film under time pressure for inclusion in a special festival section.Barry M. Putt, Jr. is an author, screenwriter, playwright, and audio drama writer from Somerset, New Jersey. He studied dramatic writing at NYU Tisch School of the Arts and has held multiple development deals with filmmakers and film companies, including Omega Entertainment. His produced work includes more than 50 audio dramas, collaborations with The Radio Theater Project, and the forthcoming historical fiction audio drama The Liberty Boys of 1776, expected through Blackstone Audio. Putt also co-edited and co-wrote The Audio Dramatists Resource Guide, a resource for writers seeking audio drama production opportunities. His upcoming projects include the play Omeed’s Tapestries, scheduled for a full production as part of the Midtown International Theatre Festival, and The Hardy Boys and Nancy Drew on Film, TV, and Stage, a forthcoming BearManor Media book.

  5. 6 thg 5

    Crafted Journey How To: Aligning Faith, Leadership and Career Purpose Without Losing Sight of What Matters Most

    Professionals are increasingly questioning whether career success alone can deliver meaning, identity and long-term fulfillment. Coaching has moved beyond productivity hacks into deeper questions of purpose, faith and human flourishing, especially for leaders who want their work to create impact without becoming their entire identity. Research has consistently found a strong business case for well-being, linking it to stronger productivity, performance and workplace outcomes. For professionals seeking careers that are both effective and deeply grounded, the challenge is learning how to do meaningful work without letting work become the whole measure of a life. So what happens when someone’s professional ambition, spiritual conviction and personal calling all need to live in the same place? That’s the question at the heart of the latest episode of Crafted Journey. Host Suzy DeLine speaks with James Kawski, founder of HigherARC, about his path from engineering and semiconductor manufacturing to performance neuroscience coaching. The conversation traces Kawski’s early interest in science and psychology, his decades-long corporate career, and the development of his Salt and Light mastermind program, a faith-centered coaching cohort designed to help professionals connect their beliefs, relationships, physiology, psychology and work. The main topics of conversation… Kawski reflects on the mentors who shaped his path, from teachers and engineering leaders to pastors and faith guides who helped reconnect him with his spiritual foundation.He explains how his coaching practice evolved from high-performance frameworks into a faith-based cohort model for professionals seeking alignment between belief and career.He shares his five-year vision for expanding Salt and Light, supporting professionals through church-based ministry, and continuing his PhD work on Christianity and human flourishing.James Kawski is the Principal of HigherARC, where he has spent more than eight years coaching leaders, founders and coaches on clarity, performance, leadership and faith-aligned growth. His career includes senior roles in semiconductor strategy, investor relations, market analysis and corporate development at Applied Materials, Varian Semiconductor Equipment Associates and Axcelis Technologies. He is currently pursuing doctoral research at Knowles Johnson Institute for Graduate Studies, focusing on human and organizational growth, neuroscience and the role of Christianity in human flourishing.

  6. 28 thg 1

    Crafted Journey How To: Setting Scope, Saving Sanity, and Protecting Long-Term Client Value

    The independent workforce continues to grow, with professionals increasingly choosing solo and fractional paths over traditional employment. The U.S. Bureau of Labor Statistics reports that independent contractors now represent 11.9 million workers, or about 7.4% of total U.S. employment. Without the structural guardrails of traditional roles, independent professionals must define scope, success, and boundaries themselves—often in real time. As a result, unclear scope and shifting expectations pose increasing risks to both profitability and well-being. So how can solopreneurs protect their time, value their expertise, and still build strong client relationships? More pointedly: how do you set scope in a way that saves your sanity—without sacrificing revenue or goodwill? Welcome to Crafted Journey. The latest episode brings together Suzy DeLine and Linda Mathiasen, the founder of Okapi Strategy, for a conversation on why scope-setting is not just a business skill, but an act of kindness—to yourself and your clients. Drawing on nearly two decades as a solopreneur and a background in Lean Six Sigma and executive marketing leadership, Mathiasen shares a practical, human-centered framework for creating clarity before, during, and after client engagements. Top insights from the talk… Why “all revenue isn’t good revenue,” and how misaligned projects quietly drain energy and profitability.The red flags that signal scope creep—and the exact language to address them without damaging trust.How clearly defined deliverables, roles, and revision limits create better outcomes and repeat business.Linda Mathiasen is a strategic communications and marketing leader with 25+ years of entrepreneurial and executive experience, specializing in executive branding, change communications, and cross-sector strategy across private, public, and nonprofit organizations. A longtime solopreneur and founder of Okapi Strategy, she has secured over $10.6 million in state, federal, and philanthropic funding, led economic recovery efforts during COVID, and scaled business and nonprofit performance statewide. Her background includes senior leadership in economic development, public relations, and governance, complemented by Lean Six Sigma expertise and certifications in entrepreneurship, sustainable operations, and professional training.

  7. 27 thg 1

    Crafted Journey How To: Mastering Sales Enablement in an AI-Driven Market

    Sales enablement is having a moment—and for good reason. As organizations grow more global, product portfolios expand through acquisition, and AI tools flood the market, sales teams are under pressure to ramp faster, stay consistent, and sell smarter. Effective sales enablement can improve win rates and shorten sales cycles, yet many companies still struggle to align content, messaging, and tools across regions. The stakes are high: without a strong enablement foundation, even the best products can stall in the market. So what does modern sales enablement actually look like today—and how do leaders build programs that scale without losing clarity or consistency? Welcome to Crafted Journey. In the latest episode, host Suzy DeLine sits down with Rhett Livengood, Sales Enablement leader at Keyfactor, to unpack what it really takes to master sales enablement in 2026 and beyond. Drawing on decades of experience spanning engineering, manufacturing, software, cybersecurity, and internal startups, Rhett shares practical insights on how enablement has evolved, where AI fits (and where it doesn’t), and why the fundamentals still matter. What you’ll learn… Content, messaging, and assets are the foundation of sales enablement. Rhett explains that despite new tools and trends, these three pillars remain essential for ensuring sales teams deliver consistent value propositions at every stage of the buyer’s journey.Sales enablement now lives under intense time pressure. With global teams, higher employee turnover, and AI entering the workflow, onboarding and ramp time have become critical competitive advantages for modern sales organizations.AI only works as well as the data and discipline behind it. Rhett cautions that without clean data, clear value propositions, and well-structured playbooks, automation becomes noise rather than a true productivity multiplier.Rhett Livengood is a sales enablement and partner marketing leader with more than a decade of experience driving revenue growth at the intersection of AI, cybersecurity, and enterprise technology. He spent over 12 years at Intel, where he built global sales and security Centers of Excellence, accelerated partner readiness, reduced sales prep time, and enabled thousands of customers and partners through scalable training and certification programs. Currently at Keyfactor, Rhett leads global sales enablement initiatives that integrate acquired cybersecurity portfolios, accelerate pipeline development, and equip sales and solution engineers with the tools needed to drive digital trust.

  8. 19/12/2025

    Crafted Journey How To: Turning AI Ambition into a Real Data Strategy with Arvind Mozumdar

    As AI adoption accelerates across industries, leaders are under growing pressure to “do something” with data—often before they’re sure what meaningful action looks like. Research shows that while a majority of executives believe AI will transform their business, far fewer feel confident in their organization’s data readiness or governance to support it responsibly. This gap is especially acute for small and mid-market organizations that lack the resources of large enterprises but face the same competitive and regulatory stakes. So, how should organizations cut through the hype and move forward with AI and data in a way that actually drives value—without overspending or introducing unnecessary risk? That question is at the heart of this episode of Crafted Journey. Host Suzy DeLine sits down with Arvind Mozumdar, Founder and Principal of CDO On-Demand, to unpack what it really means to craft a pragmatic, business-aligned AI and data strategy. Together, they explore why mid-market companies are at a critical inflection point, how leaders should think about AI beyond buzzwords, and what practical do’s and don’ts can guide action today. What you’ll learn… Why AI and data should be treated as enablers—not end goals—and grounded in clear business strategy.The importance of balancing innovation with governance, security, and compliance as AI use expands across teams.How culture and change management can make or break AI adoption, from employee trust to responsible usage.Arvind Mozumdar is an AI and data leader with over 20 years of experience designing and delivering end-to-end data science and digital transformation initiatives across industries. He has built and led large global analytics teams, established enterprise AI practices, and partnered closely with C-suite leaders to drive governance, strategy, and measurable business value. As Founder and Principal of CDO On-Demand, he now serves mid-market organizations as a fractional technology and data executive, helping them adopt AI pragmatically and at scale.

Giới Thiệu

Welcome to the Crafted Journey - from Digital Artisans, a podcast series hosted by Suzy DeLine, where every career story matters. Whether you're a seasoned expert with decades of experience or just beginning with fresh ideas and bold ambitions, this is your space. At Digital Artisans, we believe in amplifying voices from every stage of the professional journey. Each episode explores the real stories, insights, and defining moments that shape careers—offering inspiration, connection, and visibility to those crafting their unique path.