88 episodes

The Digital Banking Podcast is powered by Tyfone. Tyfone is a dramastically better digital banking provider. Our appeal is unique, we collaborate closely with our customers and the banking ecosystem in an open approach coupled with a powerful user experience that helps “get things done”! On our podcast you will hear how digital banking plays a leading role for community minded financial institutions from the unique perspectives of our industry expert guests.

Digital Banking Podcast Tyfone

    • Technology
    • 5.0 • 2 Ratings

The Digital Banking Podcast is powered by Tyfone. Tyfone is a dramastically better digital banking provider. Our appeal is unique, we collaborate closely with our customers and the banking ecosystem in an open approach coupled with a powerful user experience that helps “get things done”! On our podcast you will hear how digital banking plays a leading role for community minded financial institutions from the unique perspectives of our industry expert guests.

    Sarah Snell Cooke: Transforming Lives with Credit Unions

    Sarah Snell Cooke: Transforming Lives with Credit Unions

    In the latest episode of The Digital Banking Podcast, Josh DeTar welcomed Sarah Snell Cooke from The Credit Union Connection. They embarked on a discussion about Cooke's transition from journalism to becoming a credit union advocate. Cooke's unique insights into the challenges and opportunities within the industry were a focal point.
    The episode also delved into how credit unions are leveraging digital transformation to enhance member services. Cooke highlighted the critical role of personalized services and the impact of credit unions on communities. Her experiences illustrated the significant empowerment these institutions offer to individuals through more accessible financial services.
    Lastly, they explored future digital banking trends, with Cooke emphasizing the importance of integrating technology with a human touch in financial services. The conversation between DeTar and Cooke offered an in-depth look at the importance of innovation and adaptability in the credit union sector, providing valuable insights for listeners interested in the finance and technology evolving landscape.
    Are you, or someone you know, looking for a job in the credit union industry? The Credit Union Connection has a super cool 100% FREE job board!
    Check it out: https://www.thecreditunionconnection.com/credit-union-professional-resumes

    • 1 hr 22 min
    Ning Duong: Creating a Culture of Empowerment at Credit Union West

    Ning Duong: Creating a Culture of Empowerment at Credit Union West

    In this episode of the Digital Banking Podcast, guest Ning Duong, Chief Operating Office of Credit Union West and host Josh DeTar discuss the progressive approach of Credit Union West towards empowering next-generation leadership and prioritizing employee well-being. The discussion revolves around the organization's commitment to nurturing next-generation leaders by prioritizing empathy, flexibility, and support, moving away from traditional leadership models to create positive employee experiences. Integral to their strategy is the continuous journey of Diversity, Equity, and Inclusion (DEI), showcased by investments in education and certification for leadership. This dedication fosters an inclusive culture that enhances engagement and productivity. Moreover, Credit Union West emphasizes the integration of life and work to promote employee well-being, recognizing the importance of a human-centered approach to meet evolving workforce expectations. Overall, their holistic approach aims to cultivate loyalty, satisfaction, and productivity in the workplace.
     The conversation also touched on the challenges and opportunities presented by digital transformation in the banking sector. Duong emphasized the role of leadership in driving change and the need for organizations to adapt to meet the changing expectations of consumers. They discussed practical examples of digital initiatives undertaken by Credit Union West and their impact on both the institution and its members.
     Lastly, the podcast explored the future of digital banking, with Duong providing his perspective on emerging trends and how Credit Union West plans to leverage technology to further its mission. The discussion was informative, offering listeners valuable lessons on innovation and adaptation in the financial industry.

    • 1 hr 3 min
    Sanjib Kalita: In Fintech Today, It Takes an Ecosystem

    Sanjib Kalita: In Fintech Today, It Takes an Ecosystem

    In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Sanjib Kalita, the Head of Industry for Fintech Meetup, an annual conference that brings together fintechs at all stages of development and financial institutions from across North America and beyond. Kalita shared his extensive experience in the fintech industry, discussing the dynamic interplay between technology and financial services. He reflected on his journey from working at Intel to his current role, highlighting the technological advancements that have reshaped the banking sector.
    Kalita offered insights into the evolution of digital banking, emphasizing the importance of collaboration and innovation in the industry. He touched upon the challenges and opportunities that have emerged with the digital transformation of financial services. Sanjib's expertise provided a unique perspective on the future of banking.
    The conversation also delved into the impact of fintech on consumer experiences and the importance of adapting to changing consumer needs. Kalita 's vision for a more interconnected and efficient banking ecosystem underscores the transformative power of fintech in the modern world.

    • 1 hr 24 min
    Bill Kennedy: Personal Connections in Digital Banking

    Bill Kennedy: Personal Connections in Digital Banking

    In this insightful episode of The Digital Banking Podcast, host Josh DeTar welcomed Bill Kennedy, an experienced credit union executive currently at 4Front Credit Union. Kennedy, with over 35 years in the credit union sector, shared his unique journey in the industry. Starting out as a talented golfer hired by a bank to win tournaments, he accidentally discovered his path in credit unions. 
    The discussion went beyond Kennedy's career trajectory. He delved into the importance of networking and personal connections in the evolving landscape of digital in banking. His approach emphasizes that while technology is transforming the industry, the value of human relationships remains paramount.
    This episode also highlights Kennedy's dedication to mentorship. Having mentored over 200 individuals, he stressed the significance of nurturing the next generation of leaders. His experiences, from golfing connections to leadership roles, offer a profound perspective on the banking industry's dynamic nature and the enduring impact of personal mentorship.

    • 1 hr 29 min
    Siva Narendra: The Future of Community Financial Institutions Is Bright

    Siva Narendra: The Future of Community Financial Institutions Is Bright

    In the latest episode of The Digital Banking Podcast, host Josh DeTar welcomed Dr. Siva Narendra, CEO and co-founder of Tyfone. The episode centered around the digital transformation thought leader Dr. Narendra’s look back on 2023’s biggest moments in banking and technology, and his predictions for 2024 and beyond. DeTar and Narendra discussed the intersections of technology and empathy in banking. His background as a pocket-protector-wearing geek as well as a patent-authoring innovator was highlighted, underscoring his technical and emotional intelligence.
    The conversation dived deep into the future of digital banking, emphasizing the crucial role of community financial institutions. Narendra elaborated on the transformative potential of digital tools and technology, particularly for smaller, community-focused institutions. The importance of adapting to digital efficiencies while maintaining a personal touch in banking was also discussed.
    Finally, Narendra addressed the broader implications of technological advancement in banking. He reflected on the significant changes and challenges the industry faces, from the advent of digital banking platforms to the evolving landscape of customer needs and expectations. The episode encapsulated Narendra's forward-thinking approach and deep commitment to innovation and empathy in the financial sector.

    • 1 hr 28 min
    James Burke-Frazier: The Genuine Drive Behind Credit Union Innovation

    James Burke-Frazier: The Genuine Drive Behind Credit Union Innovation

    In this episode of The Digital Banking Podcast, host Josh DeTar welcomes James Burke-Frazier from Jack Henry, highlighting his genuine passion for credit unions and service. Burke-Frazier, affectionately known as JBF, is celebrated for his authenticity and dedication to finding solutions that align with the core mission of credit unions. His approach to service drives him to seek out the perfect blend of innovation and practicality in the financial sector.


    Despite not having a background in technology, JBF's accidental love for tech blossomed from his original intention to teach. This pivot reflects his innate desire to help others grow, a trait that shines through in his personal and professional relationships. His nearly three-decade-long marriage is a testament to the depth of his commitment and the sincerity of his interactions.


    The conversation explored the importance of in-person connections, especially in a post-pandemic world. Both DeTar and Burke-Frazier shared their experiences of recharging their professional enthusiasm through face-to-face interactions at conferences and on the road. They discussed the unique energy and inspiration that come from engaging with passionate individuals, underscoring the value of personal contact in driving innovation within the digital banking industry.

    • 1 hr 31 min

Customer Reviews

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