Digital Influence

The Gareth Cliff Show
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Digital Influence is about digital transformation: what it means, how to do it, its challenges and how businesses around the world are succeeding with it. Digital transformation initiatives are now a high priority for business leaders. Changing the culture within organisations while also enhancing the customer experiences are no longer nice to haves, they are at the very heart of the future success of your business. Ryan Hogarth explores this new digital culture with guests who are at the forefront of the change.

  1. Taking your Start Up to London

    2017. 05. 17.

    Taking your Start Up to London

    Ryan chats to Scott Cundill. Originally they were going to talk about Scott's business, Majestic3 but it become more of a conversation about what it takes for a South African start up to set up shop in the UK. A fascinating listen for any locals looking to expand and earn Pounds!

    16분
  2. Customer Service is Not Good Enough

    2017. 05. 03.

    Customer Service is Not Good Enough

    Customer service has been a focal point in business since there have been businesses. But tech-savvy customers today want more than just service. What is "customer experience" and why should it be an ongoing obsession for every business? Ryan chats with Lynn Baker, professional speaker and customer experience expert.

    16분
  3. The Remote Workforce: How to Make it Work

    2017. 04. 12.

    The Remote Workforce: How to Make it Work

    Remote workforces are gaining momentum. What are the pros and cons, and how are the growing number of businesses adopting them making it work?

    16분
  4. The Digital Business Model

    2017. 04. 05.

    The Digital Business Model

    What exactly is "digital thinking" when we are looking to evolve our business models for the digital economy? Ryan takes a look at the common characteristics of businesses around the world which are finding success in digital transformation.

    16분
  5. Celebrity Service

    2017. 03. 22.

    Celebrity Service

    We are learning every day that the more technological we become, the better we need to know our customers and customer service is at the heart of success. Ryan talks to global speaker Geoff Ramm on the 9 points of Celebrity Service.

    17분
  6. The 7 Mistakes you are making on LinkedIn

    2017. 03. 15.

    The 7 Mistakes you are making on LinkedIn

    Ryan chats to Andy Preston who is the world's most recommended sales speaker. As a sales professional, he says LinkedIn is the best sales tool in 20 years - but most people are not using it well. Andy unpacks the 7 most common mistakes we all make with LinkedIn.

    17분
  7. Toxic HR Policies that need to be Killed

    2017. 03. 08.

    Toxic HR Policies that need to be Killed

    Ryan discusses 10 toxic HR policies that should be killed in any business going digital. These were taken from an article by Liz Ryan, a 30-year veteran of HR.

    14분
  8. Fear-Friction-Future

    2017. 02. 22.

    Fear-Friction-Future

    Business gurus have for decades implored businesses to "think differently". The need for this has never been greater in the age of digital - but in this episode Ryan dives deeper into what "think different" means, and a way to do this which makes the future a lot more profitable.

    15분
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소개

Digital Influence is about digital transformation: what it means, how to do it, its challenges and how businesses around the world are succeeding with it. Digital transformation initiatives are now a high priority for business leaders. Changing the culture within organisations while also enhancing the customer experiences are no longer nice to haves, they are at the very heart of the future success of your business. Ryan Hogarth explores this new digital culture with guests who are at the forefront of the change.

정보

  • 제작진
    The Gareth Cliff Show
  • 방송 연도
    2016년 - 2017년
  • 에피소드
    30
  • 등급
    전체 연령 사용가
  • 저작권
    © The Gareth Cliff Show
  • 웹사이트 보기
    Digital Influence

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